Global Kata · Success Through the Lean Business System Reference Model by Burton, Terence T. -- Read -- Imperial Library of Trantor

Index

Cover Title Page Copyright Page Contents Preface Acknowledgments CHAPTER 1 The Long Evolution of Lean

Exposing Your Lean Soul Culture Rocks! The Evolution of Improvement Improvement Lessons Learned from History Adaptive Systematic Improvement: The Winning Future Strategy Bibliography

CHAPTER 2 The Lean Business System Reference Model

Confusion 101: Lean Production, Business, or Management System Understanding Adaptive Systematic Improvement Introduction to the Lean Business System Reference Model The Lean Business System Reference Model Architecture Adaptive Systematic Improvement by Design Bibliography

CHAPTER 3 Reinventing Lean Leadership

The Governance of Greatness Adaptive Leadership The Process of Reckoning, Renewal, and Enlightenment A Combination of Process and Technology Governance and Interventions: Organizing for Adaptive, Systematic Improvement The Best Practice Leadership Behaviors How Leaders Adapt and Win Bibliography

CHAPTER 4 Living Laser-Targeted Planning

A Lean Business System Requires Systematic Planning Systematic Planning Pulls Improvement into the Present Creating the Aligned Improvement Strategy The Living Deployment Plan Keeping Systematic Plans Aligned and Living Achieving the 6Fs of Systematic Planning Bibliography

CHAPTER 5 Communication and Cultural Evolution

Purpose-Driven Communication Expect Resistance; It’s Evident Culture Is Not an Accident Cultural Evolution Requires Total Stakeholder Engagement Internalizing Adaptive Systematic Improvement Culture Change and Frogs in Boiling Water Create a No-Limits Culture Bibliography

CHAPTER 6 Creating a Center of Excellence

Key Roles of a Center of Excellence Managing Evolving Roles and Scope Lean Crossroads Integrating Talent Development Requirements into Education Architecting a Professional Development Center Lean Business System Educational Content Avoid Doing It All Coaching and Mentoring A Few Insights from Mark Twain Acronym Key for Page 187 Bibliography

CHAPTER 7 Systematic Execution

Structured Means and Deliberate Actions Best Practices in Execution A Structured Uniform Language of Improvement Scalable Improvement Methodology™ Expand the Thoughtware in Lean Thinking Bibliography

CHAPTER 8 Performance Reporting and Measurement

A Common Performance Dilemma Visual Performance Management Measuring the Performance of a Lean Business System Balanced Scorecards Create Kata Technology-Enabled Performance Management Bibliography

CHAPTER 9 Adapting the Lean Business System Reference Model

Adapt Yes, Copy No! Add Local Cultures to the Architecture Adapt New Methodologies and Approaches Transactional Enterprise Improvement Do Not Be Fooled by the Existing Lean Presence Bibliography

CHAPTER 10 A New Beginning

Follow the Lean Business System Reference Model Understand the Deeper Implications of Global Kata Graduating to “Learning to Observe” Hitozukuri: Speeding to Kata Harada Chronic Disruption Is the New Norm Rethinking Lean Organizations Preparation Makes the Journey Successful Bibliography

Appendix Lean Transactional Process Improvement Examples

Sales and Operations Planning Supply Chain Product Rationalization Inventory Management New Product Development Time to Market Supplier Management Outsourcing Rationalization Returns and Allowances Advertising and Promotion Acquisition and Integration Maintenance and Facilities Management The Last Word

Index