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Index
Praise Essential Texts for Nonprofit and Public Leadership and Management Title Page Copyright Page List of Tables Table of Figures Table of Exhibits Dedication Foreword PREFACE
Organization of This Book Reflections on the Third Edition
Acknowledgments THE EDITORS THE AUTHORS PART ONE - FUNDRAISING: THE ART OF RELATIONSHIP BUILDING
CHAPTER ONE - A PHILOSOPHY OF FUNDRAISING
A Philosophy of Fundraising
CHAPTER TWO - PLAN TO SUCCEED CHAPTER THREE - DEVELOPING A CONSTITUENCY FOR FUNDRAISING
Identifying the Constituency A Constituency Model Identifying and Attracting Likely Donors Roles and Responsibilities That Influence Giving Conclusion
CHAPTER FOUR - DEVELOPING AND ARTICULATING A CASE FOR SUPPORT
Where to Start? With Case Resources Internal Case, External Case, and the Difference Between Them Putting Pen to Paper: Strategies for Case Statement Development Conclusion
PART TWO - STRUCTURING YOUR FUNDRAISING
CHAPTER FIVE - THE TOTAL DEVELOPMENT PLAN
Planning, Communication, and Fundraising Types of Gifts Prerequisites for Implementing the Integrated Development Plan Essential Support Conclusion
CHAPTER SIX - THE ANNUAL FUND
Constituents and the Annual Fund Benefits of the Annual Fund The Annual Fund Team Setting and Achieving the Annual Fund Goal Understanding and Using the Donor Base Annual Fund Solicitation Methods The Annual Fund Plan and Calendar Conclusion
CHAPTER SEVEN - MAJOR GIFTS
What Works in Major Gift Fundraising Inquiring and Inspiring Questions of Values Building an Ownership Position The Request or Invitation Stewardship and Recognition Managing the Major Gift Process The Philanthropic Road Ahead Conclusion
CHAPTER EIGHT - CAPITAL CAMPAIGNS
Conclusion
CHAPTER NINE - ESTABLISHING A PLANNED GIVING PROGRAM
Institutional Readiness The Planned Gift Options Marketing Planned Gifts Identification of Prospective Donors Conclusion
PART THREE - DISCOVERING WHAT DONORS VALUE
CHAPTER TEN - CONTEMPORARY DYNAMICS OF PHILANTHROPY
Roles of Philanthropy Size and Scope Fundraising and the Economic Climate Opportunities for Philanthropy Conclusion
CHAPTER ELEVEN - PROSPECT RESEARCH
Conducting Prospect Research Ethics in Prospect Research Conclusion
CHAPTER TWELVE - CORPORATE GIVING AND FUNDRAISING
History Models of Corporate Giving Conclusion
CHAPTER THIRTEEN - FOUNDATION FUNDRAISING
Types of Foundations Growth of Foundations in the United States Trends in Foundation Support Types of Support Conclusion
CHAPTER FOURTEEN - WOMEN AS DONORS
Indicators of Philanthropic Behavior Fundraising Implications Conclusion
CHAPTER FIFTEEN - HIGH-NET-WORTH DONORS
Defining High-Net-Worth Donors Understanding High-Net-Worth Donors Motivating High-Net-Worth Donors Measuring Success Conclusion
CHAPTER SIXTEEN - ETHNICITY AND GIVING
Embracing Diversity in Fundraising Defining Diversity Problems and Challenges of Diverse Populations and Fundraising Cautious Generalizations for Diverse Population Groups and Philanthropy Responsiveness to Diversity and Differences: Steps to Take in Shaping a ... Conclusion
CHAPTER SEVENTEEN - GIVING DIFFERENCES AMONG THE GENERATIONS
What Are the Generations, and How Do They Give? Giving Profiles by Generation Implications for Engaging the Next Generations of Donors Conclusion
PART FOUR - THE ART OF SOLICITATION AND STEWARDSHIP
CHAPTER EIGHTEEN - PERSONAL SOLICITATION
The Role of the Fundraising Professional in Solicitation Strategic Cultivation The Invitation to Make a Gift Beyond Solicitation: The Fundraiser’s Role Rightly Defined Conclusion
CHAPTER NINETEEN - DIRECT MAIL MARKETING
Direct Mail at All Levels Donor Acquisition and Donor Development Strategies for Direct Mail Elements of a Direct Mail Package Benchmarks for Evaluation Ten Keys to Success Conclusion
CHAPTER TWENTY - E-MAIL AND INTERNET SOLICITATION
Continued Growth By the Numbers Internet-Based Fundraising Tools Conclusion
CHAPTER TWENTY-ONE - SPECIAL EVENTS
Cultivation Events Solicitation Events Stewardship Events Integrated Events Conclusion
CHAPTER TWENTY-TWO - TELEPHONE SOLICITATION
Campaign Planning Anatomy of the Call Campaign Management Leveraging the Full Capacity of a Phone Program Conclusion
CHAPTER TWENTY-THREE - THE PRACTICE OF STEWARDSHIP
Conclusion
PART FIVE - INVOLVING VOLUNTEERS IN FUNDRAISING
CHAPTER TWENTY-FOUR - THE TRUSTEE’S ROLE IN FUNDRAISING
Understanding the Context for Fundraising Acting as a Sounding Board for Fundraising Strategy Owning Fundraising Decisions Working with Donors Acting as Organizational Advocates and Leading by Example Conclusion
CHAPTER TWENTY-FIVE - VOLUNTEER MANAGEMENT
The Strategic Value and Role of Volunteers Steps for Successful Volunteer Involvement Volunteer Retention Staff-Driven Versus Volunteer-Driven Fundraising Programs Conclusion
CHAPTER TWENTY-SIX - USING SOCIAL MEDIA TO ENERGIZE AND MOBILIZE YOUR VOLUNTEERS
Most Common Social Media Platforms Conclusion
PART SIX - MANAGING THE FUNDRAISING PROCESS
CHAPTER TWENTY-SEVEN - MANAGING THE FUNDRAISING PROGRAM
Fundraising Managers and Their Responsibilities Meeting the Challenge Through Basic Management Functions Fundraising Staffing Policies and Procedures Conclusion
CHAPTER TWENTY-EIGHT - LEADERSHIP AND TEAM BUILDING
Overview of Leadership Literature Applying Leadership Principles for Fundraisers Conclusion
CHAPTER TWENTY-NINE - ORGANIZATIONAL STRENGTHS AND VULNERABILITIES
Strengths and Vulnerabilities Organizational Readiness Human Resources Sources of Support Fundraising Vehicles Management Accountability Conclusion
CHAPTER THIRTY - DONOR DATABASE MANAGEMENT AND SEGMENTATION
Sample Data Elements Leveraging the Power of Data Conclusion
CHAPTER THIRTY-ONE - BUDGETING FOR FUNDRAISING AND EVALUATING PERFORMANCE
Budget Preparations Budget Summary Performance Evaluation Gift Reports Conclusion
CHAPTER THIRTY-TWO - MARKETING AND COMMUNICATIONS FOR FUNDRAISING
Toward an Understanding of Marketing The Role of Market Research in Fundraising Communication: Building Awareness and Motivating Action Trust and Responsibility: An Ethical Framework Conclusion
CHAPTER THIRTY-THREE - SELECTING AND WORKING WITH FUNDRAISING CONSULTANTS
Institutional Readiness Campaign Planning Program Implementation Finding and Engaging Consultants Good Working Relationships Conclusion
CHAPTER THIRTY-FOUR - FUNDRAISING FOR GRASSROOTS NONPROFITS
What Defines Grassroots Fundraising? Grassroots Fundraising Strategies Conclusion
PART SEVEN - ETHICS AND ACCOUNTABILITY
CHAPTER THIRTY-FIVE - ETHICAL FRAMEWORKS FOR FUNDRAISING
Issues of Trust Ethics and Professionalism Approaches to Ethics Ethical Dilemmas Applying Ethics in Fundraising Conclusion
CHAPTER THIRTY-SIX - THE LAW AND FUNDRAISING
Governance State Law Considerations Federal Law Considerations Conclusion
PART EIGHT - YOUR CAREER IN FUNDRAISING
CHAPTER THIRTY-SEVEN - FUNDRAISING AS A PROFESSION
Milestones in the Professionalization of Fundraising Issues of Fundraising as an Emerging Profession The Future of Fundraising as a Profession Conclusion
CHAPTER THIRTY-EIGHT - FUNDRAISING CREDENTIALING CHAPTER THIRTY-NINE - PREPARING FOR THE CFRE EXAM CHAPTER FORTY - INTERNATIONAL PERSPECTIVES ON FUNDRAISING
CFRE Job Analysis Methodology and Respondents A Snapshot of Job Analysis Survey Respondents Findings from the CFRE Job Analysis Evolution of the Fundraising Profession Conclusion
CHAPTER FORTY-ONE - RESOURCES FOR STRENGTHENING FUNDRAISING
Association Resources Options for Formal Education Published Resources Conclusion
GLOSSARY OF FUNDRAISING TERMS REFERENCES INDEX
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