Promoting Workplace Well-Being by Thompson, Neil -- Read -- Imperial Library of Trantor

Index

Promoting Workplace Well-Being

Contents List of Tables and Figures

Tables Figures

Preface The Editors The Contributors Introduction: Work and Well-Being

The chapters References

Part 1 Workplace Problems

1 Stress

Introduction Myths about stress

Stress is good for you Stress is inevitable Stress is a sign of a weak individual Stress is the organization’s fault, not the individual’s Stress is basically a matter of work overload The answer to stress is learning how to relax / taking a holiday / taking more exercise / eating healthily

Dealing with stress

The management standards approach Beyond technical fixes Responding to the stress challenge

Conclusion References

2 Conflict, Aggression and Bullying

Introduction Conflict

Understanding conflict Responding to conflict

Aggression and violence Bullying and harassment Conclusion References

3 Addressing Drug and Alcohol Use in the Workplace

Introduction Frequency and distribution of alcohol and drug use in the workplace Consequences of alcohol and drug use and misuse in the workplace Legal and organizational issues Organizational strategy and policy responses Conclusions References

4 Mental Health Problems in the Workplace

Introduction The medicalization of mental disorders Recovery and ‘cure’ Creating a positive workplace environment Conclusion References

5 Racism

Introduction What is ‘race’? What is racism? What is anti-racism? Anti-racism as a social movement From race to ethnicity Racism in the workplace Race experts

Career progression Lack of encouragement Exploitation Sources of support

Conclusion and ways forward

Stage 1 Critical unconsciousness Stage 2 Critical complacency Stage 3 Critical consciousness

References

6 Loss, Grief and Trauma

Introduction Grief in the workplace Grief enters the workplace Trauma and terror Conclusion References

Part 2 Promoting Well-Being

7 Promoting Workplace Learning: Challenges and Pitfalls

Organizational learning or the learning organization? Developing a learning culture: the first steps Developing reflexivity How can reflective learning be promoted?

Supervision/mentoring The Reflective Log – Cue Questions (based on Johns, 2000, and Carper,1978)

Removing obstacles Conclusion References

8 Leading to Well-Being

Introduction Leadership: moving forward Swings and roundabouts What do staff want from their leaders? Conclusion References

9 Managing Sickness Absence

Introduction Understanding sickness The problem of sickness absence Potential solutions Conclusion References

10 Women-Friendly Workplaces

Preamble What is the challenge and how does it affect women?

The ill person The carer

What have been the responses to the challenges in various parts of the world?

The global context

What have been the responses in Australia?

The Australian context What is possible? A life course lens

Conclusion References

11 Spirituality in the Workplace

Setting the scene Workplace spirituality Workplace spirituality: two important strands Spirituality or spiritual intelligence: what’s in a name? Workplace spirituality and transformational leadership Conclusion References

Part 3 International Perspectives

12 The Darker Side of the American Workplace

Organizational narcissism: a new perspective on the darker side of the American workplace Theoretical elements of narcissism Linking narcissism to the workplace: Karen Horney’s solutions to anxiety Elsa Ronningstam’s typology of narcissism

Normal narcissism Pathological narcissism Arrogant narcissism Shy narcissism Psychopathic narcissism

Synthesizing Horney and Ronningstam Organizational disorders Notes on organizational regression and contagion

The narcissistic organizational disorder The arrogant organizational disorder The dependent organizational disorder The avoidant organizational disorder

Notes on intervention

Consulting intervention examples Notes on limitations In conclusion

References

13 A Hong Kong Perspective

Introduction Traditional Chinese Confucian values and work–life balance Confucian values in the Hong Kong workplace Paternalistic leadership Workplace issues in Hong Kong Work and life balance Incorporating traditional Chinese values and practices in modern workplaces References

14 Death, Illness and Grief: Foundational Mysteries for Transforming and Humanizing Work

Introduction Opening bracket: an industrialized world founded on denial of death Narrative one A meditation on death

Soul-destroying work Fearful silences Work as violence

A meditation on illness

Work and illness: conflicting views on self identity and life’s meaning Talking it through: the importance of listening for developing support

Assessing what support is on hand, and what is needed Meeting the real needs Four types of well-being support: key elements

A meditation on ‘what it is to be human’ Narrative two Closing bracket: Dadirri (Deep Listening) References

15 Promoting ‘Labour Well-Being in a Classless Society’: An Initial Examination of the Unfulfilled Prophecy

Issuing the death certificate of the Greek working class Modern rhetoric, old-fashioned practices and the quest for labour well-being Conclusion: the promotion of well-being References Data Sources

Index

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