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Imperial Library
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Index
Title Page
Copyright Page
Contents
Introduction
Part 1: Be the Kind of Person Who Gets What They Want
Know What You Want
Know Why You Want It
Know How Much You Want It
Want What You Get
Don’t Be a Fuzzy Thinker
Know What It Takes
Work Out Who You Need on Your Side
Break Big Ambitions into Chunks
Set Up Some Milestones
Celebrate Every Step
Write It All Down
Analyze Your Sticking Points
Set Your Deadlines
Check Out the Back Door
Don’t Make Excuses
Think Positive
Don’t Hang Out with Naysayers
Say It Out Loud
Believe in Yourself
Expect Ups and Downs
Enjoy It When You Get It
Part 2: Be the Kind of Person People Want to Say Yes To
Don’t Fake It—Have Real Confidence
Sound Confident
Look Confident
Learn to Say No
Give Them an Alternative
Be a Broken Record
Be Sure You’re Sorry
Say What You Mean
Think Before You Speak
Be Prepared to Disagree
Control Yourself
Express Yourself
Don’t Use Emotional Blackmail...
...and Don’t Give In to It
Treat People with Respect
Have Plenty of Time
Be Likeable
Have a Sense of Humor
Be Honest
Always Say Thank You
Don’t Do Too Much
Give a Bit Extra
Be Generous
Praise but Don’t Flatter
Be Loyal
Don’t Talk Behind People’s Backs
Learn to Take Criticism Well
Admit Your Mistakes
Get to Know People
Learn to Listen Properly
Know What You’ve Agreed To
Pick Up the Signals
Sympathize with Other People’s Anger
Don’t Respond to Tactical Anger
Give Other People Results
Be Part of Your Organization
Work Hard
Work Right
Be Worth It
Part 3: Help Them to Say Yes
Make Sure You’re Getting Through to Them
And Make Sure They’re Getting Through to You
Think About Why They’d Say No
Show You Understand
Be Objective
Give Them an Excuse to Make an Exception
Solve Their Problems
Read the Clues
Learn What Gets Them Going
Use the Right Words
Get the Timing Right
Tell Them What You Want Without Asking
Don’t Keep Dropping Hints
Make It Hypothetical
Ask Questions
Ask for Advice Instead of a Job
Get Someone to Do the Asking for You
Tell Them You Need Them
Don’t Rush Them
Give Them What They Want
Make Them Think It Was Their Idea
Discourage Their Bad Ideas
Find Out What It Will Take
Get a Team Behind You
Part 4: And If You Really Do Have to Ask...
Be Clear What You’re Asking
Pick Your Moment
Make a Date
Know When to Put It Off
Keep to the Script
Rehearse It
Rehearse Their Answer
Don’t Go on About It
Get the Essentials on Paper
Have a Bottom Line
Ask for More Than You Want
Don’t Make Empty Threats
Think About It
Put the Decision in Writing
Be Ready to Be Decisive
Don’t Give Up
Footnotes
Introduction
Know How Much You Want It
Break Big Ambitions into Chunks
Write It All Down
Don’t Make Excuses
Say What You Mean
Treat People with Respect
Don’t Respond to Tactical Anger
Be Objective
Get Someone to Do the Asking for You
Give Them What They Want
Don’t Give Up
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