The Future of the Professions · How Technology Will Transform the Work of Human Experts by Susskind, Richard -- Read -- Imperial Library of Trantor

Index

Halftitle page Praise for The Future of the Professions Title page Copyright page Dedication page Preface

A Note from Richard A Note from Daniel As Co-Authors

Acknowledgements Epigraph Contents List of Boxes and Figure Introduction

Our broad argument The professions as one object of study The structure of the book

Part I: Change

1. The Grand Bargain

1.1. Everyday conceptions 1.2. The scope of the professions 1.3. Historical context 1.4. The bargain explained 1.5. Theories of the professions 1.6. Four central questions 1.7. Disconcerting problems 1.8. A new mindset 1.9. Some common biases

2. From the Vanguard

2.1. Health 2.2. Education 2.3. Divinity 2.4. Law 2.5. Journalism 2.6. Management consulting 2.7. Tax and audit 2.8. Architecture

3. Patterns across the Professions

3.1. An early challenge 3.2. The end of an era 3.3. Transformation by technology 3.4. Emerging skills and competences 3.5. Professional work reconfigured 3.6. New labour models 3.7. More options for recipients 3.8. Preoccupations of professional firms 3.9. Demystification

Part II: Theory

4. Information and Technology

4.1. Information substructure 4.2. Pre-print and print-based communities 4.3. Technology-based Internet society 4.4. Future impact 4.5. Exponential growth in information technology 4.6. Increasingly capable machines 4.7. Increasingly pervasive devices 4.8. Increasingly connected humans 4.9. A fifty-year overview

5. Production and Distribution of Knowledge

5.1. The economic characteristics of knowledge 5.2. Knowledge and the professions 5.3. The evolution of professional work 5.4. The drive towards externalization 5.5. The liberation of expertise: from craft to commons? 5.6. The decomposition of professional work 5.7. Production and distribution of expertise: seven models

Part III: Implications

6. Objections and Anxieties

6.1. Trust, reliability, quasi-trust 6.2. The moral limits of markets 6.3. Lost craft 6.4. Personal interaction 6.5. Empathy 6.6. Good work 6.7. Becoming expert 6.8. No future roles 6.9. Three underlying mistakes

7. After the Professions

7.1. Increasingly capable, non-thinking machines 7.2. The need for human beings 7.3. Technological unemployment? 7.4. The impact of technology on professional work 7.5. The question of feasibility

Conclusion What Future Should We Want?

Bibliography Index