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Index
A Crash Course in Managing Your Business
Dedication
Foreword
1. Leadership Basics
Leadership Styles
Effective Leadership Theories
Leadership theories
Weaknesses of contemporary models
Influencing change and creating a culture
Leading a Learning Culture
A corporate culture of learning
Basic Leadership Skills
2. Polishing Yourself Up
Professional Etiquette
Basics
Meetings
Phones
Email
Common Writing and Speaking Mistakes
Commonly misused words
Words that don’t sound alike but confuse us anyway
Problem phrases:
Confident or Cocky?
3. Employee Management
The Bossy Boss: A Play in Three Acts
The Plot Thickens
Establishing Goals for Your Employees
Healthy Internal Debate and Competition
Domination and passivity
Internal competition
Presenting Problems with Solutions
Fostering a Productive Work Environment
Ensuring Top-Quality Work
Would Someone Please Take My Meeting Out Back and Shoot It?
My indoctrination
My altered perception
My current, realistic view
My personal research
My point
Ideas for Office Gift-Giving
Office Relationships and Business: The Do’s and Don’ts
Delivering Bad News Quickly
Lame Excuses—A Sign of Trouble?
How to handle no-action or non-delivery problems
Severing Ties with Lackluster Employees—the Fair Way
4. Strategic Thinking and Acting
Diversification vs. Strategic Focus
How to know when diversification is good
Two Heads Are Better than One: A Practical Analysis
How to Evaluate Your Competition
The Power of Effective Time Management
Making Tough Decisions
Fire Up the Right Passion for Your Business
Committed passion carries you forward long-term
Three Economic Concepts You Must Master
Concepts in practice
Outsourcing Your Projects: A Moderate View
New outsource tools
Eight Ways to Cut Business Travel Costs
Setting Goals for Long-Term Success
SWOT Analysis: It’s Not What You Think
On the Look-Out for Opportunities and Threats
Succession and Disaster Recovery Planning
Succession planning
Shining up your stars
Disaster recovery planning
Exit Strategies and Why They Matter
Hiring a Business Broker
A. Afterword: Where to Go from Here?
B. Acknowledgements
C. Glossary
D. Resources
ExpertBusinessAdvice.com
E. About the Authors
F. Business Efficiency Resources
Get More Done Seminars
Three Get More Done Modules: Combine and Customize as You Wish
1. GET CONTROL OF EMAIL
2. GET CONTROL OF INFORMATION
3. GET CONTROL OF MEETINGS
Satisfaction Guaranteed
G. Two Must-Read Books For Entrepreneurs
H.
Index
Copyright
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