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Index
Praise for Flexible Working
Flexible Working
Contents
Introduction
Acknowledgements
The case for flexibility
01 Flexible working
What is flexible working?
Forms of flexible working
Alternative forms of flexible working
Formal vs informal working patterns
Flexible working and the law
Demand and availability
Key takeaways
02 The benefits and challenges of flexible working
Headlines from flexible working research
Talent
Recruitment
Retention
Employee engagement
Performance
Cost savings
Sustainability
Challenges
03 Flexible working and the future of work
The big trends
Changing demographics and multiple generations
Technology
Globalization
04 Flexible working and inclusion
Gender
Gender pay gap
Fathers and flexible working
Employees with disabilities
Carers
Older workers
Menopause
05 Flexible working and wellbeing
What is wellbeing?
Benefits of workplace wellbeing
Stress and mental health
Commuting
Work–life balance
Wellbeing conclusions
06 Exploring flexible working myths
The ideal worker
The 9 to 5 default model
Other myths
07 The barriers to flexible working, and how to overcome them
Organizational culture
Framing
Managers
The flexibility stigma
Colleagues
Consistency of policy application
Human resources
The statutory framework
Technology
Introducing flexible working
08 From compliance to culture
The six elements
Changing culture
09 Developing a strategy for flexible working
Step One: Determining the flexible working strategy
Step Two: Senior leaders
Step Three: Goals
Step Four: Operational planning
Step Five: Getting ready for launch
10 Effective policy and process
Preparation for policy development
Policy: Decision-making
Localized rules
Family policies
Supporting guidance
11 Supporting implementation
Communication
Promotion
Manager training
Measuring progress and success
12 Conclusions
Final thoughts
13 Flexible working toolkit
Epilogue
P1 Appendix 1
P1 Tool 1.1: Assessing a role for flexibility potential
P1 Tool 1.2: How to manage a flexible working request
P1 Tool 1.3: How to manage a trial period
P1 Tool 1.4: How to manage a flexible working request rejection
P1 Tool 1.5: How to manage job-share arrangements
P1 Tool 1.6: Sample text for job advertisements
P1 Tool 1.7: Sample ‘Day One’ policy clause
P1 Tool 1.8: Tips for managing flexible workers
P1 Tool 1.9: FAQs document
P2 Appendix 2
P2 Tool 2.1: How to make a successful flexible working request
P2 Tool 2.2: Tips for successful flexible working
Index
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