Etiquette Guide to China by Mente, Boye Lafayette De -- Read -- Imperial Library of Trantor

Index

Cover Copyright Contents Preface Note on Pronunciation Part I The Middle Kingdom

Chapter 1 The Origins of Chinese Etiquette

The World According to Lao Tzu The Wonder That Was China! The Eclipse of the Great Chinese Civilization The Communist Regime of Mao Zedung Opting for the Capitalist Road!

Chapter 2 The New China

China’s Little Emperors to the Fore! China’s Female Etiquette Guru The Man Who Changed the Culture of China’s Youth Chinese Etiquette in the New Global Age

Chapter 3 Cultural Influences on Chinese Etiquette

The Yin-yang Principle China’s Dragon Culture The Power of Feng Shui Lucky Numbers in China How the Chinese View Foreigners Women in Present-day China The Role of Face in Chinese Etiquette What/How vs. Why/Because Law vs. Reality Public Rights vs. Private Rights Connections vs. Competence Using the Back Door in China Hong Kong: China’s Old Wild West Shanghai: China’s New Wild West

Part II Minding Your Manners in China

Chapter 4 Personal Etiquette in China

Using Family Names Using Given Names Bow or Shake Hands? Hand Gestures and Body Language Watching Your Tongue in China! The Importance of the Apology Yes & No in China Chinese Modesty Home Visits Dating & Marriage in China Intimate Behavior in Public

Chapter 5 Chinese Meals and Celebrations

The World of Chopsticks Alcohol in China Tea–China’s National Drink The Honorable Guest Factor Tipping as a Symbol of the New China The Chinese-style Banquet Sitting in the Right Place Chinese Wedding Banquets Celebrating Birthdays in China Gift Giving in China Bamboo gifts China’s Jade Culture

Part III Business in China

Chapter 6 Foreigners and the Chinese Way of Doing Business

Dealing with 56 Chinas! China’s Government as Big Brother The Language Barrier The Culture Barrier Professional Education & China’s Political Culture The Dossier Factor in Chinese Life Women in the Business World Social Etiquette in Chinese Business To Succeed in Business You Must Have Face The Role of Guanxi The Value of Introductions The Information Black Hole Using the Back Door in Business Relationships Don’t Rotate Managers

Chapter 7 Cultural Influences Vital in Chinese Business

Business as Guerilla Warfare The Senior/Junior Factor The Secrecy Syndrome Two-Dimensional Thinking vs. Three-Dimensional Thinking The Production vs. Consumption Syndrome Collective Well-being People vs. Profits Harmony Instead of Competition Group Orientation vs. Individualism China’s Emphasis on Self-sufficiency Mutual Responsibility vs. the Lone Ranger Syndrome In Dragon Land There Is No “Yes” or “No”! Intellectual Piracy in China

Part IV Negotiating in China

Chapter 8 The Chinese Way of Negotiating

The Power of Face The Friendship Factor Thinking Holistically Facts & Truth vs. How Things Are Done Time Is Not Money! Never Forget; Never Forgive Ultimatums Are Taboo Technology High on the List

Chapter 9 Preparing to Negotiate in China

Social Status Counts Senior People & Negotiating Field the First Team Learn How to Use Interpreters Bring Your Own Interpreters Leave Lawyers Out Pay Attention to Small Details Recognize the Nature of a Chinese Contract Beware of Using Humor Dress the Part

Chapter 10 What to Expect While Negotiating

The Business Card Imperative Addressing the Senior Person Sit Up Straight & Stand Tall! Keep a Damper on Your Enthusiasm Make a Series of Short Presentations Keep Notes at Meetings Confirm Mutual Understanding & Summarize the Meeting Ask the Right Questions Striking Like a Snake Withholding Information The “Hit-Run” Tactic The Passive Face Ploy Silence as a Negotiating Tactic What to Do When They Leave the Room? The Intimidation & Anger Tactics Using Competitors as Bogeymen Compromising the Right Way Authority Levels Matter Using Go-betweens Keep on Negotiating!

Chapter 11 Business Entertainment

Business & Official Banquets Reciprocal Banquet Hosting Alcohol & Business Answering Personal Questions Gift Giving Is Dangerous

Chapter 12 When You Are Host in Your Own Country

Getting Personal Structuring the Meeting Room Providing Refreshments Preliminary Remarks Giving Your Guests Face Inviting Guests Out for the Evening Paying Bills Seeing Your Guests Off

Appendix

Selected Vocabulary & Useful Expressions Personal Titles Family Relationships Corporate Titles Government Titles Everyday Expressions Useful Sentences At the restaurant

Helpful Vocabulary Index Back Cover