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Index
Cover
Title
Copyright
Table of Contents
Quotes for Thinking
Introduction
1. Working Like It’s 1999
2. The E-mail Diet: Gaining Time and Integrity
3. The A.R.T. in Great Business Writing
4. Selling Yourself: Get Readers to Buy You
5. How to Avoid Sounding Like a Jerk
6. What Secretaries Don’t Want you to Know
7. iCandy: It’s All About How it Looks
8. Brain, Plus Storming, Equal Ideas
9. Scrubbing Works for Clarity
10. Rethinking Grammar
Notes
Index
About the Author
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