MOS 2013 Study Guide for Microsoft® Outlook® by Lambert, Joan -- Read -- Imperial Library of Trantor

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MOS 2013 Study Guide for Microsoft® Outlook® A Note Regarding Supplemental Files Introduction

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I. Exam 77-423: Microsoft Outlook 2013

1. Manage the Outlook Environment

1.1 Customize Outlook settings

Customize the appearance of the program window Configure program options Set defaults for outgoing messages Create and assign automatic signatures Configure options for multiple accounts

1.2 Automate Outlook

Automatically reply to messages Automatically process messages Create and manage Quick Steps

1.3 Print and save information in Outlook

View and save messages and attachments Print Outlook items

1.4 Search in Outlook

Search for items Use Search Folders

Objective review

2. Manage Messages

2.1 Create messages

Create and send messages Configure message options Respond to messages Delegate access

2.2 Format messages

Format text Apply themes and styles Apply styles Create hyperlinks Insert images Insert memorized content Insert signatures

2.3 Organize and manage messages

Categorize messages Flag messages for follow-up Manage conversations Organize messages in folders Manage junk email

Objective review

3. Manage Schedules

3.1 Create and manage calendars

Configure calendar settings Work with multiple calendars Share calendar information

3.2 Create appointments, meetings, and events

Create appointments and events Create meetings Manage calendar items

3.3 Organize and manage appointments, meetings, and events

Configure settings for calendar items Manage meeting options

3.4 Create and manage notes, tasks, and journals

Create tasks Manage tasks Create and manage notes Create journal entries

Objective review

4. Manage Contacts and Groups

4.1 Create and manage contacts

Create and modify contact records Store contact records Contacts address books Custom address books Global Address Lists Share contact records and address books

4.2 Create and manage groups Objective review

A. About the Author

Online Training Solutions, Inc. (OTSI)

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