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Index
Title Page
Copyright
Dedication
Contents
Introduction
Part I: The Field of Urban Informatics
1. A Data-Driven Approach to Urban Science and Policy
2. “Seeing” the City through “Big Data”
Part II: Maintenance of the Urban Commons
3. Caring for One’s Territory
4. Division of Labor in the Commons
Part III: Government in the Age of Civic Tech
5. Partnering with the Public
6. Experiments in Coproduction
Part IV: Digital Divides in Urban Informatics
7. Extending 311 across Massachusetts
8. Whither the Community?
Conclusion: The Future of the Urban Commons
Appendix A: Neighborhood Audits
Appendix B: Reliability Estimates for 311-Based Indicators
Appendix C: Models Using Survey Variables to Predict Custodianship
Appendix D: Models Testing Division of Labor
Appendix E: Models Testing Transparency Messages in BOS:311
Appendix F: Models for Evaluation of Commonwealth Connect
Notes
Acknowledgments
Index
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