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Index
Cover
Title Page
Copyright Page
Dedication
Contents
Acknowledgments
Introduction: How the Elephant Got in the Room
Part 1: The Process of Conversation
1. Elephant Prevention
2. How Conversations Get Tough
3. What People Need
Part 2: Tools for Healthy Conversations
4. Tool #1—You Gotta Learn to Dance (Perspective)
5. Tool #2—Confidence in Communication (Trust)
6. Tool #3—Staying on Your Side of the Checkerboard (Ownership)
7. Tool #4—Your Personal Fuel Station (Emotions)
8. Tool #5—Crock-Pot Relationships (Time)
9. Tool #6—The Value of Everybody (Respect)
Part 3: Skills for Healthy Conversations
10. Skill #1—Make It Safe
11. Skill #2—Eliminate Intimidation
12. Skill #3—Practice Power Listening
13. Skill #4—Encourage Honest Feedback
14. Skill #5—Start with Kindness
15. Skill #6—Know Your Purpose
Part 4: Growing into Connection
16. Relating to Relatives
17. Rust-Free Relationships
18. Redeeming Technology
Conclusion
Notes
About the Author
Other Books by Mike Bechtle
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