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ad hominem attack 193, 194, 195
armchair activist 173–4
bathroom selfie 64
Be Global Social 163
Bezos, Jeff 27
blue ticking 98–100, 121, 151, 196
body language, smartphone 138
Bone, Ken 183
Boogaard, Kat 46–7
breaking up 86–90; ghosting 53, 75, 87–90, 116, 199; heartbreak, digital cures for 89
Burt, Dave 163
Clinton, Hillary 185
consummate quizzer 174
conversations, decoding digital 124–37; acronyms, common 136–7; emoji 125–8; emoticons 128; gifs 129, 202; grammar and punctuation 130–5; how to laugh online 129–30; secret vocabularies of friendship groups 135–6
Crystal, David 131
Cuban, Mark 27
dating, online 52–90; breaking up 86–90
Davidson, Mike 23
Dawkins, Richard: The Selfish Gene 169
Debbie Downer 175
Digital News Report, Reuters Institute for the Study of Journalism, Oxford University 184
DM (direct message) 2, 51, 53, 76–7, 96, 203, 205
Dunbar, Robin/Dunbar’s number 146–7
Dutton, William 188–9
eHarmony 52
email 2, 5–48, 95, 104, 111, 112; address 11; all-office 38, 39, 40; alternatives 18–22; automatic filters 11; BCC 35–6; begin, how to 24–5; CC 33–5, 36, 44, 104, 112; like a CEO/concision and 22, 27–8, 29, 198; clean slate, start with a 9–10; confidences and 16; corporate jargon and 28–9, 41; digital calendars and 41–2; discussion and debate and 16; folders, organise by deadline 11; follow-ups 32–3; history of 6; immediate responses 16; inappropriate places, checking in 14; Inbox Zero 8–9, 12, 199; length 23; life beyond/instant messaging 42–8; notifications, turn off 10; nuances and 16; office 7–8; out-of-hours 13–15; out-of-office replies 40–1; Queen, how to address an email to the 25; reading once 10–12; reduce 5, 7–8; reply-all 5, 36–40, 202; reply-allpocalypse 35–40, 202; response times 12–13; as right medium for your message 15–16; sign-offs 29, 31, 32; smarter and busier than you, assume that everyone you email is 5, 22; sorry, saying 30, 32; stress of 6–7, 12, 15, 27; subject lines 23–4; tidying up 8–17; tone 7, 16, 25–6; translations of common email phrases 26; unsubscribe from all newsletters 11; when to send 13–17; write, how to 22–33
emoji 57, 75, 79, 84, 94, 107, 117, 119, 121, 125–8, 129, 130, 146, 151, 153, 157, 173, 176, 195; object 127–8; sexy 80–1; skin tone 127
Facebook 71, 76, 83–4, 85, 126, 130, 142, 143, 155, 156, 158–9, 161, 163, 170, 177, 184, 188–9; DMs 76; Event 104; friends 145, 147–8; likes and favourites 151–3; Messenger 96, 98, 99, 104; Official 83–4; Stories 168; vaguebooking and 141, 176, 206
fake images 187–8
Fein, Ellen 74
fitness fanatic 174
following:follower ratio 149–50
FOMO (Fear of Missing Out) 162, 177–8, 199
food photography 167–8
Freudenthaler, Rainer 99
Gangnam Style 169
Garcia, Justin 78
ghosting 51, 53, 72, 75, 87–90, 116, 196, 199
gifs 38, 43, 75, 95, 111, 119, 129, 130, 171, 202
Google 9, 60, 70, 128, 142, 187, 189; Glass 144; Images 144; Jigsaw 189, 193
grammar and punctuation 130–7
group chat 44, 93, 94–5, 102–18, 127, 133, 195
hashtags 45, 86, 156–8, 163, 182
heartbreak, digital cures for 89
Hinge 88
Holden, Maddie 58–9
humblebragging 141, 177–8, 199
IBM 52
image macro 169, 170, 171, 199
‘I’m leaving social media’ prima donna 175
inspirational quoter 173
Instagram 84–5, 89, 96, 119, 139, 142, 143, 144, 149, 151, 155, 156, 157, 158, 159, 161, 163–4, 165, 167, 177, 178, 197, 198, 202, 203, 204, 205; clichés 162; DMs 76, 78, 96; Stories 75, 84, 168; Tindstagramming 77–8, 205; Twinstagramming 84–5, 205
instant messaging 7, 16, 42–5, 131
Intellectual, the 71
IRL (in real life) 137, 149, 198; eavesdropping 183–4; transitioning from online to 69–70
JDate 52
Just Not Sorry 30
King, Melissa 79
last seen 100
laugh, how to online 129–30
likes and favourites 86, 151–3, 154, 155, 164, 202
LinkedIn 7, 45–8, 142, 143, 146, 161
Mann, Merlin 9, 10, 11, 12, 22, 199
marriage, social media and 85–6
married man 71–2
memes 75, 81, 111, 117, 142, 143, 168–72, 183, 199, 200, 203; how to make 171–2
messaging apps 93–139, 148, 205
Milkshake Duck 143, 183, 200–1
modern misogynist 73–4
Mumsnet 136
Munoz, Oscar 155
Muse, The 46
Myers-Briggs personality type 61–2
‘not like other girls’ girl, the 72–3
Notopoulos, Katie 27–8
nudes, sending 81–3
Olivarius, Ann 83
oversharer 173
people you know on social media, annoying 172–5; armchair activist 173–4; consummate quizzer 174; Debbie Downer 175; fitness fanatic 174; ‘I’m leaving social media’ prima donna 175; inspirational quoter 173; oversharer 173
Peschak, Thomas P 187
phone calls 18, 19, 20–2, 47, 94, 95, 120–1, 122, 124, 138 see also voicemails
photo and video messages 119–24; phone calls 120–1, 122 see also phone calls; video calls 123–4; voicemails 121, 123; voice messages 120 see also voicemails
photos, dating app 63–6; bathroom selfie 64; cute animal picture 64; double portrait, the ‘They’re siblings, right?’ 65; exotic animal picture 65–6; gym selfie 64; look-how-good-I-am-with-kids picture 65; wedding guest portrait 65; Where’s Wally? group shot 64–5
Post, Emily 2
posting frequency 160–1
Powell, Lucy 114
Pratchett, Terry 133
privacy 82, 83, 113, 114, 156, 159, 160
profile, dating 54–66
read receipts/left on read 2, 75, 97–102, 196
Reiss, Tami 30–1
Robinson, Lea 79
romance 51–90
Sacco, Justine 182
Saddington, Peter 87
Schneider, Sherrie 74
selfies 63, 75, 96, 97, 142, 160, 162, 163–7, 196, 198, 201, 204; archetypes 164–5; arty 166; bathroom 64; belfie 166, 196; ‘candid’ shots/plandid 119, 166–7, 201; emo 165; fashion 165; gym 64; no make-up 164–5; thirst trap, the 164, 204; ugly 165
Seargeant, Philip 127, 131, 135–6
sexy emoji 80–1
Shifman, Limor: Memes in Digital Culture 169–70
Signal 96
smartphone 1, 52, 94, 102, 125, 175; etiquette 138–9
SMS 94
Snapchat 2, 59, 75, 83, 84, 96, 97, 119, 142, 159, 161, 168
social media 1, 129, 130, 138, 141–94; behaviours that need to die 176–89; differences between sites 142–3; five golden rules 141; friends and followers 144–58; getting set up 143–4; history of 142; how (not) to behave on 172–5; romance and 70, 75, 76, 77, 78, 83, 84, 85–6, 87, 89; trolling 189–94; what to post on (and when to stop) 158–72; work and 45–8 see also LinkedIn
Solnit, Rebecca: Men Explain Things to Me 178
Stories 168
tagging 43, 45, 86, 150, 155–8, 165, 174, 176, 182, 204
Thompson, Rachel 88
Tinder 1, 52, 57, 60, 62, 64, 66, 88, 118, 120, 135, 146, 205; school of portraiture 64–6; Tindstagramming 77–8, 205
TMI (too much information) 62, 173
Tomlinson, Ray 6
trolling 144, 187, 189–94, 200, 205; common troll species 190–2, 197, 203; JAQing off 191, 200; personal attacks and quelling your inner troll 193; when to leave an argument online 193–4
Twitter 76, 77, 84, 88, 113, 134, 138–9, 142, 143–4, 157, 158, 159, 161, 182, 183, 201; bio 146; DMs 96; followers 149; length of thread 181; The Ratio/comment 154–5, 202; retweets (RTs) 153–4, 202; subtweeting 176–7, 204; tagging 155–6; tweetstorming 141, 180–1, 205; unfriending 148; verified accounts 151
Unicode Consortium 127
verified accounts 151
Victor, Daniel 39
video calls 123–4
vocabularies, friendship group 135–6
voice messages 120
WhatsApp 1, 42, 88, 89, 94–5, 96, 98, 100, 102, 103, 104, 105, 112, 114, 116, 117, 127, 129, 130, 133, 195
Wikipedia 193
work 5–48; email see email; five golden rules 5; instant messaging 42–5; LinkedIn 45–8