Dedication
Introduction
It’s Not Daytona—You’re Not Jeff Gordon
Take a Vacation, Not a Guilt-Trip
Guest Room Grinches
Dodge the Oddballs
Do as Columbo Does
Have Dessert, but Skip the Poison
Handling Cruella the Salesclerk
Be a Hum-Bug
Take Back the Wheel
Agree and Be Free
Hades or Homecoming?
Tune ’Em Out
Picture the Perfect Encounter
Go to Your Room!
Don’t Dance
Call a Lawyer
Love the Players, If Not the Play
Let Go, Let God
Remember to Breathe
Expect Less, Enjoy More
Get Mad, but Not That Mad
Be Mad About What You’re Mad About
Let ’Em Steam
The Benefits of Selective Intolerance
Keeping Your Identity—And Your Wallet
Quit Being Your Mother
Give the Gift of a Second Chance
The Punk Band Next Door
Retail Therapy
Let Jerks Be Jerks
Professional Victims and Need Monsters
Turn Hissing Cats into Purring Kitties
Taking On Teams of Turkeys
If You Were Dr. Phil, You’d Be on TV
Open-Heart Policy
Watch and Learn from Mr. or Mrs. Ballistic
Hunt Hard for Something to Like
Scheduling Your First Intervention
Go Toe-to-Toe, and Heart-to-Heart
Size Up Your Opponent
Acceptance
Terrible Teens and Suggestions on How to Tame Them
When the Boss Ain’t So Boss
Spin That Turkey
Check Your Mood at the Door
How NOT to Ruin Relationships with E-mail
Enough About You, Let’s Talk About Me
Your Life Is Your Message
Red Light Means “Relax”
Discovering Your Inner Turkey
Acknowledgments
About the Author
Copyright
About the Publisher