Table of Contents
Acknowledgments
Classification of Activities
Introduction
Activities
1 Cultural Values
2 A “Jolt” of Reality
3 Let’s Draw a House
4 Time Values
5 Age Case Study
6 A Value to D.I.E. For
7 Role Models
8 Saying It Makes It So
9 Organizations in Cultural Perspective
10 Cross-Cultural Values
11 Contrasting Values
12 Origins of Cultural Contrasts
13 Values of Performance Feedback
14 What Do Others See?
15 Five Values
16 What Would You Say?
17 Generational Values
18 Team Values Assessment
19 International Cultural Values
20 Work Values
21 In My Family
22 Group Commandments
23 I Am
24 U.S. American Values
25 Performance Evaluations: How Do You Feel?
What Do You Think?
26 What Is the Message?
27 Visible and Invisible Values
28 Similarities and Differences
29 If This Is a Value, What Will You See?
30 Values in Action
31 Sorting Values
32 Leading Values
33 Customer Values
34 Customer Service Values Survey
35 Cultural Interactions
36 What Is of Value?
37 Four Case Studies
38 Discovering Team Strengths and Values
39 Your Values Meet the Team’s Values
40 Simulation: Rockets and Sparklers
41 A Good Employee Is or Does
42 My Values
43 What Do They Bring?
44 Behaviors I Find Difficult
45 Values Line
46 The Culture Compass
47 Values of Conflict
48 Working with Values
49 Top Two
50 Survey Your Values
51 It’s a Puzzle
52 Window to Our World
Appendix A: Culture and Values Narrative
Appendix B: Differences in Cultural Values Worksheet
Appendix C: Values Differences Handout
Appendix D: Does the Difference Make a Difference?
Appendix E: Stereotypes and Generalizations Lecturette Outline
Appendix F: Choosing Appropriate Activities for Participants’ Developmental Stages
Resource Bibliography
About the Authors