Help_I_Work_With_People

1. Dr. John C. Maxwell, “Leadership Is Influence: Nothing More, Nothing Less,” Christianity Today, July 11, 2007,, https://www.christianitytoday.com/pastors/2007/july-online-only/090905.html.

1. This quote is often attributed to a speech from John Wesley, but its true source is unknown.

1. Alex Kennedy (@AlexKennedyNBA), Twitter, March 24, 2018, https://twitter.com/AlexKennedyNBA/status/977629156275048453.

2. Emily Abbate, “The Real-Life Diet of Russell Wilson, Who Plans to Play Football Until He’s 45,” GQ, September 17, 2018, https://www.gq.com/story/russell-wilson-real-life-diet.

3. Adam Wells, “LeBron James’ Net Worth: Career Earnings Eclipses $1 Billion,” Bleacher Report, July 2, 2018, https://bleacherreport.com/articles/2784089-lebron-james-net-worth-career-earnings-eclipses-1-billion.

4. Richard D. Arvey, Maria Rotundo, Wendy Johnson, Zhen Zhang, and Matt McGue, abstract of “The determinants of leadership role occupancy: Genetic and personality factors,” Leadership Quarterly, vol. 17, issue 1 (February 2006), https://doi.org/10.1016/j.leaqua.2005.10.009.

5. Jan-Emmanuel De Neve, Slava Mikhaylov, Christopher T. Dawes, Nicholas A. Christakis, and James H. Fowler, “Born to lead? A twin design and genetic association study of leadership role occupancy,” Leadership Quarterly, vol. 24, issue 1 (February 2013), https://doi.org/10.1016/j.leaqua.2012.08.001.

1. Marcus Buckingham and Donald O. Clifton, Now, Discover Your Strengths: How to Develop Your Talents and Those of the People You Manage (New York: The Free Press, 2001), 167.

2. Buckingham and Clifton, Now, Discover Your Strengths, 127.

3. Samantha Enslen, “What Does ‘in Your Wheelhouse’ Mean?” Quick and Dirty Tips, September 10, 2019, https://www.quickanddirtytips.com/education/grammar/what-does-in-your-wheelhouse-mean.

4. Buckingham and Clifton, Now, Discover Your Strengths, 149.

1. Roxanne Hai, “Being vulnerable about vulnerability: Q&A with Brené Brown.” TEDBlog, March 16, 2012, https://blog.ted.com/being-vulnerable-about-vulnerability-qa-with-brene-brown/.

2. Roxanne Hai, “Being vulnerable about vulnerability: Q&A with Brené Brown.”

3. Roxanne Hai, “Being vulnerable about vulnerability: Q&A with Brené Brown.”

1. Bobby Jones, quoted by Zack Pumerantz, “The 100 Best Sports Quotes of All Time,” Bleacher Report, October 25, 2011, https://bleacherreport.com/articles/910238-the-100-best-sports-quotes-of-all-time#slide13.

2. Andre Agassi, Open: An Autobiography (New York: Alfred A. Knopf, 2009), 8–9.

3. Brené Brown, featured on “Brené Brown on the 3 Things You Can Do to Stop a Shame Spiral,” Oprah’s Lifeclass, October 6, 2013, www.Oprah.com/oprahs-lifeclass/Brene-Brown-on-the-3-Things-You-Can-Do-to-Stop-a-Shame-Spiral-Video.

4. Shad Helmstetter, What to Say When You Talk to Yourself: Powerful New Techniques to Program Your Potential for Success, Updated Edition (New York: Gallery Books, 1986, 2017), 7–9.

5. Albert Bandura, “Self-Efficacy Mechanism in Human Agency,” American Psychologist 37, no. 2 (February 1982): 127. https://pdfs.semanticscholar.org/8bee/c556fe7a650120544a99e9e063eb8fcd987b.pdf.

6. Bandura, “Self-Efficacy Mechanism in Human Agency,” 123.

7. Bandura, “Self-Efficacy Mechanism in Human Agency,” 123.

8. Bandura, “Self-Efficacy Mechanism in Human Agency,” 123.

1. Sebastian Thrun, quoted in Lucy Handley, “4 top CEOs reveal what they were like as teenagers—from ‘socially challenged’ to ‘terrible student,’” CNBC, Make It, August 29, 2017, https://www.cnbc.com/2017/08/29/ceos-awkward-teenage-years-and-how-they-became-successful.html.

2. Sebastian Thrun, featured on “A window into Sebastian Thrun’s creative world,” The Brave Ones, May 10, 2017, https://www.cnbc.com/video/2017/05/10/the-brave-ones-a-window-into-sebastian-thruns-creative-world.html.

3. Sebastian Thrun, quoted in Lucy Handley, “The education of Sebastian Thrun,” CNBC, June 1, 2017, https://www.cnbc.com/2017/06/01/sebastian-thrun-udacity-googlex.html.

4. Sebastian Thrun, quoted in Lucy Handley, “The education of Sebastian Thrun.”

5. Katie A. Lamberson and Kelly L. Wester, “Feelings of Inferiority: A First Attempt to Define the Construct Empirically,” Journal of Individual Psychology 74, no. 2 (Summer 2018): 172–87.

6. Craig Groeschel (@craiggroeschel), Twitter, March 10, 2018, https://twitter.com/craiggroeschel/status/972472266243133441?lang=en.

1. Warren Buffett, “Buy American. I Am,” New York Times, October 16, 2008, https://www.nytimes.com/2008/10/17/opinion/17buffett.html.

2. Warren Buffett, “Buy American. I Am.”

3. Warren Buffett, Warren Buffett: In His Own Words, David Andrews, ed. (Evanston, IL: Agate Publishing, 2019), 19.

1. John G. Roberts Jr., “Cardigan’s Commencement Address by Chief Justice John G. Roberts, Jr.,” Cardigan Mountain School, June 6, 2017, YouTube video, https://www.youtube.com/watch?v=Gzu9S5FL-Ug.

2. Thomas Holmes and Richard Rahe, “The Social Readjustment Rating Scale,” Journal of Psychosomatic Research 11, no. 2 (1967): 213–21, https://doi.org/10.1016/0022-3999(67)90010-4.

3. Peter G. Northouse, Leadership: Theory and Practice (Thousand Oaks, CA: SAGE Publications, 2019), 224.

4. Stephen Covey, Principle-Centered Leadership (Manitou Springs, CO: Summit Books, 1991), 62.

5. Michael Jordan, quoted in Robert Goldman and Stephen Papson, Nike Culture: The Sign of the Swoosh (New York: SAGE Publications, 1998), 49.

1. Dries Depoorter, “Quick Fix,” Dries Depoorter Blog (undated), https://driesdepoorter.be/quickfix/.

2. Simon Kemp, “Digital 2019,” We Are Social, January 30, 2019, https://wearesocial.com/blog/2019/01/digital-2019-global-internet-use-accelerates.

3. Kate Taylor, “Kim Kardashian revealed in a lawsuit that she demands up to half a million dollars for a single Instagram post and other details about how much she charges for endorsements,” Business Insider, May 9, 2019, https://www.businessinsider.com/how-much-kim-kardashian-charges-for-instagram-endorsement-deals-2019-5.

4. Anita Hovey, quoted in Chavie Lieber, “The Dirty Business of Buying Instagram Followers,” Vox, September 11, 2014, https://www.vox.com/2014/9/11/7577585/buy-instagram-followers-bloggers.

5. University of Baltimore, Cheq AI Technologies Ltd., The Economic Cost of Bad Actors on the Internet: Fake Influencer Marketing in 2019 (Baltimore, MD: University of Baltimore, 2019), https://www.cheq.ai/influencers.

6. Peter G. Northouse, Leadership: Theory and Practice, 194.

7. Ralph Waldo Emerson, “The Over-Soul,” Essays: First Series (Boston: Phillips, Sampson and Company, 1841, 1857), 260.

1. Rob Picheta, “Ethiopian Airlines crash is second disaster involving Boeing 737 MAX 8 in months,” CNN, March 11, 2019, https://edition.cnn.com/2019/03/10/africa/ethiopian-airlines-crash-boeing-max-8-intl/index.html.

2. Chris Isidore, “These are the mistakes that cost Boeing CEO Dennis Muilenburg his job,” CNN Business, December 24, 2019, https://edition.cnn.com/2019/12/24/business/boeing-dennis-muilenburg-mistakes/index.html.

3. “Boeing in Brief,” Boeing website, http://www.boeing.com/company/general-info/.

4. Samantha Masunaga, “How the design of Boeing’s 737 Max cost CEO Muilenburg his job,” Los Angeles Times, December 23, 2019, https://www.latimes.com/business/story/2019-12-23/boeing-737-max-dennis-muilenburg.

5. Aesop, “The Man, the Boy, and the Donkey,” Bartleby, March 27, 2001, https://www.bartleby.com/17/1/62.html.

1. Diana I. Tamir and Jason P. Mitchell, “Disclosing information about the self is intrinsically rewarding,” Proceedings of the National Academy of Sciences of the United States of America, vol. 109, issue 21 (May 2012), 8038–43, https://www.pnas.org/content/109/21/8038.

2. Mor Naaman, Jeffrey Boase, and Chih-Hui Lai, “Is It Really about Me? Message Content in Social Awareness Streams,” Rutgers University School of Communication and Information (undated), http://infolab.stanford.edu/~mor/research/naamanCSCW10.pdf.

3. Diana I. Tamir and Jason P. Mitchell, “Disclosing information about the self is intrinsically rewarding.”

4. Dick Leonard, The Great Rivalry: Disraeli and Gladstone (New York: I.B.Tauris & Co. Ltd, 2013), XX.

5. Karen Huang, Michael Yeomans, A.W. Brooks, J. Minson, and F. Gino, abstract of “It doesn’t hurt to ask: Question-asking increases liking,” Journal of Personality and Social Psychology, vol. 113, no. 3, 430–452 (September 2017), https://doi.org/10.1037/pspi0000097.

1. While there’s no definitive source, historians often attribute the phrase to William Horman.

2. Gregory Titelman, The Random House Dictionary of America’s Popular Proverbs and Sayings (New York: Random House, 1996), quoted by BookBrowse. https://www.bookbrowse.com/expressions/detail/index.cfm/expression_number/566/manners-make-the-man-manners-maketh-man.

3. Kevin Clarke, “The papal hand slap divides Catholics and the media,” America, January 2, 2020, https://www.americamagazine.org/faith/2020/01/02/papal-hand-slap-divides-catholics-and-media.

4. Livia Borghese and Sheena McKenzie, “Pope Francis apologizes for slapping woman’s hand on New Year’s Eve,” CNN, January 2, 2020, https://edition.cnn.com/2020/01/01/europe/pope-francis-slap-woman-apology-intl/index.html.

5. William Arthur Ward, Quotable Quotes: Wit and Wisdom for Every Occasion (New York: The Readers Digest Association, 1997).

1. Leonard Bernstein, The Joy of Music (New York: Amadeus Press, 1959, 2004), 160.

1. William Shakespeare, Measure by Measure, Act I, Scene IV, http://shakespeare.mit.edu/measure/full.html.

2. Albert Bandura, “Self-Efficacy,” Encyclopedia of Human Behavior, vol. 4, V. S. Ramachaudran, ed. (New York: Academic Press, 1994), 71–78, https://web.stanford.edu/~kcarmel/CC_BehavChange_Course/readings/Bandura_Selfefficacy_1994.htm.

3. Albert Bandura, “Self-Efficacy,” Encyclopedia of Human Behavior.

4. Albert Bandura, “Self-Efficacy,” Encyclopedia of Human Behavior.

1. Trista Kelley, “A crypto exchange can’t repay $190 million it owes customers because its CEO died with the only password,” Business Insider, February 4, 2019, https://www.businessinsider.com/quadrigacx-cant-pay-190-million-owed-because-ceo-with-password-died-2019-2.

2. Mohanbir Sawhney and Jeff Zabin, “Managing and Measuring Relational Equity in the Network Economy,” Journal of the Academy of Marketing Science, vol. 30, no. 4 (2002), 313–332.

3. Mohanbir Sawhney and Jeff Zabin, “Managing and Measuring Relational Equity in the Network Economy.”

4. Amos Tversky and Daniel Kahneman, “Advances in prospect theory: Cumulative representation of uncertainty,” Journal of Risk Uncertainty, vol. 5, 297–323 (1992), https://doi.org/10.1007/BF00122574.

1. “What Are Personality Disorders?” American Psychiatric Association (November 2018), physician review by Rachel Robitz, MD, (undated), https://www.psychiatry.org/patients-families/personality-disorders/what-are-personality-disorders.

2. Mayo Clinic Staff, “Narcissistic Personality Disorder,” Mayo Clinic, (undated), https://www.mayoclinic.org/diseases-conditions/narcissistic-personality-disorder/symptoms-causes/syc-20366662.

3. John Donne, “No Man Is an Island,” Meditation XVII, Devotions upon Emergent Occasions (1624), public domain.

4. Jean M. Twenge and W. Keith Campbell, The Narcissism Epidemic: Living in the Age of Entitlement (New York: Atria Books, 2009), 19.

5. Emily Levine, “A Theory of Everything,” Ted2002 (February 2002), https://www.ted.com/talks/emily_levine_a_theory_of_everything/transcript.

1. Michael Rosenfeld, Reuben J. Thomas, Sonia Hausen, “Disintermediating your friends: How online dating in the United States displaces other ways of meeting,” Proceedings of the National Academy of Sciences, vol. 116, issue 36 (2019), https://web.stanford.edu/~mrosenfe/Rosenfeld_et_al_Disintermediating_Friends.pdf.

2. Isabel Thottam, “10 Online Dating Statistics You Should Know,” eHarmony, (undated), https://www.eharmony.com/online-dating-statistics/.

3. Janine Willis and Alexander Todorov, “First Impressions: Making Up Your Mind After a 100-Ms Exposure to a Face,” Psychological Science, vol 17, no. 7 (July 2006), 592–98, https://journals.sagepub.com/doi/10.1111/j.1467-9280.2006.01750.x.

4. “The art of the job hunt,” Randstad, October 16, 2018, https://www.randstadusa.com/jobs/career-resources/career-advice/the-art-of-the-job-hunt/631/.

1. Cody Derespina, Chris Ware, Chuck Fadely, Jeffrey Basinger, Matthew Golub, Anthony Carrozzo, Mark La Monica, Robert Cassidy, and Ryan McDonald, “The Evolution of the Pitch,” Newsday, (undated), https://projects.newsday.com/sports/baseball/pitching-evolution/.

2. “Fastest baseball pitch (male),” Guinness World Records, (undated), https://www.guinnessworldrecords.com/world-records/fastest-baseball-pitch-(male)/.

3. Cody Derespina et al., “The Evolution of the Pitch.”

4. Phil Rosengren, “7 Tips for Throwing a Better Changeup,” Better Pitching (2019), https://betterpitching.com/7-tips-for-a-better-changeup/.

5. Karen Huang, Michael Yeomans, Alison Wood Brooks, Julia Minson, and Francesca Gino, “It doesn’t hurt to ask: Question-asking increases liking,” Journal of Personality and Social Psychology, vol. 113, no. 3, (2017), 430–452, https://doi.org/10.1037/pspi0000097.

6. Richard Kraut, “Socrates,” Encyclopedia Britannica (2020), https://www.britannica.com/biography/Socrates.

7. To list just a few examples: Matthew 15:1–3; Mark 2:1–11; Mark 12:14–24; Luke 10:25–26; John 18:33–34.

1. “2013 Executive Coaching Survey,” Stanford GSB Center for Leadership Development and Research, Rock Center for Corporate Governance at Stanford, and The Miles Group (2013), https://www.gsb.stanford.edu/sites/gsb/files/publication-pdf/cgri-survey-2013-executive-coaching.pdf.

2. David F. Larcker, Stephen Miles, Brian Tayan, and Michelle E. Gutman, “2013 Executive Coaching Survey,” The Miles Group and Stanford University (August 2013), https://www.gsb.stanford.edu/faculty-research/publications/2013-executive-coaching-survey.

3. Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler, Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition (New York: McGraw-Hill Education, 2011), 3.

4. Kerry Patterson et al., Crucial Conversations, 9–10.

1. Steven D. Greydanus, “An American mythology: Why Star Wars still matters,” Decent Films (2020), http://decentfilms.com/articles/starwars.

2. Kirell Benzi, “Exploring the Star Wars expanded universe (part 1),” Kirell Benzi (2020), https://kirellbenzi.com/blog/exploring-the-star-wars-expanded-universe/.

3. Peter G. Northouse, Leadership: Theory and Practice (Thousand Oaks, CA: SAGE Publications, 2015), 5.

4. Northouse, Leadership, 372.

5. Gordy Curphy and Dianne Nilsen, “TQ: The Elusive Factor Behind Successful Teams,” The Rocket Model, 2020.

6. Gordy Curphy and Dianne Nilsen, “TQ: The Elusive Factor Behind Successful Teams.

7. Brian Houston, @BrianCHouston, Twitter, June 20, 2013, https://twitter.com/brianchouston/status/347838780964741122.

1. Thirty One Bits, “Our story,” https://31bits.com/pages/our-story.

2. Esha Chhabra, “How Five College Friends Turned a Social Enterprise Into a Million Dollar Business,” Forbes, April 1, 2016, https://www.forbes.com/sites/eshachhabra/2016/04/01/how-this-social-enterprise-competes-with-instant-gratification-and-rock-bottom-prices/#6e13a3a75e93.

3. “What Is Social Enterprise?” Social Enterprise Alliance (undated), https://socialenterprise.us/about/social-enterprise/.

4. Henry D. Thoreau, Letter to H. G. O. Blake, November 16, 1857, quoted in The Walden Woods Project, https://www.walden.org/thoreau/mis-quotations/.

5. George Forrest, “The importance of implementing effective metrics,” iSixSigma, 2020, https://www.isixsigma.com/implementation/basics/importance-implementing-effective-metrics/.

6. George Forrest, “The importance of implementing effective metrics.”

1. Alison Beard, “If You Understand How the Brain Works, You Can Reach Anyone,” Harvard Business Review (March–April 2017), https://hbr.org/2017/03/the-new-science-of-team-chemistry#if-you-understand-how-the-brain-works-you-can-reach-anyone.

2. Suzanne M. Johnson Vickberg, Kim Christfort, “Pioneers, Drivers, Integrators, and Guardians,” Harvard Business Review (March–April 2017), https://hbr.org/2017/03/the-new-science-of-team-chemistry#if-you-understand-how-the-brain-works-you-can-reach-anyone.

3. Sam Zell, Am I Being Too Subtle? Straight Talk from a Business Rebel (New York: Portfolio, 2017), 181.

4. Sam Zell, Am I Being Too Subtle? Straight Talk from a Business Rebel, 181.

5. David Campbell, David Edgar, and George Stonehouse, Business Strategy: An Introduction, 3rd ed. (New York: Palgrave, 2011), 263.

1. Paul Vallely, “Drug that spans the ages: The history of cocaine,” Independent (2 March 2006), https://www.independent.co.uk/news/uk/this-britain/drug-that-spans-the-ages-the-history-of-cocaine-6107930.html.

2. Ryan Kucey, “There’s a Difference Between Thought Leaders and Influencers,” Better Marketing (2019), https://medium.com/better-marketing/why-most-influencers-arent-influencing-anyone-62f70567b999.

3. J. Clement, “Number of brand sponsored influencer posts on Instagram from 2016 to 2020,” Statista (2020), https://www.statista.com/statistics/693775/instagram-sponsored-influencer-content/.

4. Rachel Hosie, “An Instagram star with 2 million followers couldn’t sell 36 T-shirts, and a marketing expert says her case isn’t rare,” Business Insider, May 30, 2019, https://www.businessinsider.com/instagrammer-arii-2-million-followers-cannot-sell-36-t-shirts-2019-5.

5. Denise Brosseau, “What is a thought leader?” Thought Leadership Lab (2020), https://www.thoughtleadershiplab.com/Resources/WhatIsaThoughtLeader.

6. Derek Sivers, “First Follower: Leadership Lessons from a Dancing Guy,” sivers.org, February 11, 2010, https://sivers.org/ff.

7. Malcolm Gladwell, The Tipping Point: How Little Things Can Make a Big Difference (New York: Back Bay Books, 2002), back cover.

8. Everett M. Rogers, Diffusion of Innovations, 5th ed. (New York: Free Press, 2003).

1. Martin Demptster, “Bob MacIntyre confronts partner after his caddie’s mum is hit,” The Scotsman, July 19, 2019, https://www.scotsman.com/sport/golf/bob-macintyre-confronts-partner-after-his-caddie-s-mum-is-hit-1-4968277.

2. Golf Rules Illustrated: The Official Illustrated Guide to the Rules of Golf, 2012–2015. (London: Hamlyn, 2012).

3. See, for example, “Why Do Golfers Shout ‘Fore!’?” Leading Britain’s Conversation, Global (2020) https://www.lbc.co.uk/radio/special-shows/the-mystery-hour/sport-games/why-do-golfers-shout-fore-114876/.

4. Quoted by Nicholas Fearn, The Latest Answers to the Oldest Questions: A Philosophical Adventure with the World’s Greatest Thinkers (New York: Grove Press, 2007), 93.

5. Andy Stanley, Communicating for a Change: Seven Keys to Irresistible Communication (Colorado Springs, CO: Multnomah, 2006), 104.

1. Patrick Lencioni, Death by Meeting: A Leadership Fable about Solving the Most Painful Problem in Business (San Francisco, CA: Jossey-Bass, 2004), viii.

2. Elise Keith, “55 Million: A Fresh Look at the Number, Effectiveness, and Cost of Meetings in the U.S.,” Lucid Meetings, December 4, 2015, https://blog.lucidmeetings.com/blog/fresh-look-number-effectiveness-cost-meetings-in-us.

3. Michael Mankins, “This Weekly Meeting Took Up 300,000 Hours a Year,” Harvard Business Review, April 29, 2014, https://hbr.org/2014/04/how-a-weekly-meeting-took-up-300000-hours-a-year.

4. Patrick Lencioni, Death by Meeting, viii.

5. Patrick Lencioni, Death by Meeting, 235.

6. Roy. F. Baumeister, “The Psychology of Irrationality: Why People Make Foolish, Self-Defeating Choices,” Isabelle Brocas and Juan D. Carrillo, eds., The Psychology of Economic Decision-Making, Vol. 1: Rationality and Well-Being (Oxford: Oxford University Press, January 2003), 12–13.

7. Richard L. Brandt, “Birth of a Salesman,” Wall Street Journal, October 15, 2011, https://www.wsj.com/articles/SB10001424052970203914304576627102996831200.

1. John Holusha, “W. Edwards Deming, Expert on Business Management, Dies at 93,” New York Times, December 21, 1993, https://www.nytimes.com/1993/12/21/obituaries/w-edwards-deming-expert-on-business-management-dies-at-93.html.

2. Andrea Gabor, “He Made America Think About Quality,” Fortune, October 30, 2000, https://archive.fortune.com/magazines/fortune/fortune_archive/2000/10/30/290646/index.htm.

3. Andrea Gabor, “Quality Revival, Part 2: Ford Embraces Six Sigma,” New York Times, June 13, 2001, https://andreagabor.com/selected-articles/management-quality-revival-part-2-ford-embraces-six-sigma/.

4. Andrea Gabor, “Quality Revival, Part 2.”

5. John Deming, “W. Edwards Deming Quotes,” The W. Edwards Deming Institute, 2020, https://quotes.deming.org/.

6. “PDSA Cycle,” The W. Edwards Deming Institute (2020), https://deming.org/explore/p-d-s-a.

7. IHI Multimedia Team, “Like Magic? (‘Every system is perfectly designed . . .’),” Institute for Healthcare Improvement, August 21, 2015, http://www.ihi.org/communities/blogs/_layouts/15/ihi/community/blog/itemview.aspx?List=7d1126ec-8f63-4a3b-9926-c44ea3036813&ID=159.

8. John Deming, “W. Edwards Deming Quotes,” The W. Edwards Deming Institute (2020), https://quotes.deming.org/.

9. Craig Bloem, “Why Successful People Wear the Same Thing Every Day,” Inc., February 20, 2018, https://www.inc.com/craig-bloem/this-1-unusual-habit-helped-make-mark-zuckerberg-steve-jobs-dr-dre-successful.html.

1. Andy Staples, “A History of Recruiting: How Coaches Have Stayed a Step Ahead,” Sports Illustrated, June 23, 2008, https://www.si.com/more-sports/2008/06/23/recruiting-main.

2. Kyle Bonagura, “Too Young for Division I?” ESPN, October 23, 2017, http://www.espn.com/espn/feature/story/_/id/20924695/10-year-old-maxwell-bunchie-young-touted-next-big-thing-football-coaches-bought-in.

3. Pat Forde, “With Milestone Recruiting Class, Clemson’s Dominance Reaches New Heights,” Sports Illustrated, December 18, 2019, https://www.si.com/college/2019/12/18/clemson-football-recruiting-dabo-swinney.

4. Jim Collins, Good to Great: Why Some Companies Make the Leap . . . and Others Don’t (New York: Harper Business, 2011), 54.

5. Jim Collins, Good to Great, 13.

Notes