Action research

CHAPTER 18

Action research is a popular way in which teachers research their own institutions, staff development facilitators bring about change, and groups and communities undertake research. This chapter introduces key issues in the planning, conduct and reporting of action research, including:

image   defining action research

image   principles and characteristics of action research

image   participatory action research

image   action research as critical praxis

image   action research and complexity theory

image   procedures for action research

image   reporting action research

image   reflexivity in action research

image   some practical and theoretical matters

The chapter draws links between action research and critical theory, in particular in respect of participatory action research. It also notes the connections between action research and complexity theory.

18.1 Introduction

Action research, sometimes called practitioner based research (McNiff, 2002a: 6) is a powerful tool for change and improvement at the local level. Indeed, Kurt Lewin’s own work (one of action research’s founding fathers) was deliberately intended to change the life chances of disadvantaged groups in terms of housing, employment, prejudice, socialization and training. Its combination of action and research has contributed to its attraction to researchers, teachers and the academic and educational community alike.

The scope of action research as a method is impressive. It can be used in almost any setting where a problem involving people, tasks and procedures cries out for solution, or where some change of feature results in a more desirable outcome (cf. Bassey, 1998). It can be undertaken by the individual teacher, a group of teachers working cooperatively within one school, or a teacher or teachers working alongside a researcher or researchers in a sustained relationship, possibly with other interested parties like advisers, university departments and sponsors on the periphery (Holly and Whitehead, 1986). Action research can be used in a variety of areas, for example:

image   teaching methods – replacing a traditional method by a discovery method;

image   learning strategies – adopting an integrated approach to learning in preference to a single-subject style of teaching and learning;

image   evaluative procedures – improving one’s methods of continuous assessment;

image   attitudes and values – encouraging more positive attitudes to work, or modifying pupils’ value systems with regard to some aspect of life;

image   continuing professional development of teachers -improving teaching skills, developing new methods of learning, increasing powers of analysis, of heightening self-awareness;

image   management and control – the gradual introduction of the techniques of behaviour modification;

image   administration – increasing the efficiency of some aspect of the administrative side of school life.

These examples do not mean, however, that action research can be typified straightforwardly; that is to distort its complex and multifaceted nature. Indeed Kemmis (1997) suggests that there are several schools of action research. That said, what unites different conceptions of action research is the desire for improvement to practice, based on a rigorous evidential trail of data and research.

Ferrance (2000: 1) argues that a powerful justification for action research is that teachers:

image   work best on problems that they have identified for themselves;

image   become more effective when they are encouraged to examine and assess their own work and then consider ways of working differently;

image   help each other by working collaboratively;

image   can help each other in their professional development by working together.

She suggests that action research builds on, and builds in, these principles. Indeed action research is a powerful form of participatory research, as discussed in Chapter 2 (see also Kapoor and Jordan, 2009). ‘Commitment’ is a feature of participatory research (see Chapter 2), and participatory action research both requires and builds commitment (David, 2002). Participatory research breaks the separation of the researcher and the participants; power is equalized and, indeed, they may all be part of the same community (ibid). The research becomes a collective and shared enterprise, in many spheres, including: the research interests, agendas and problems; the generation and analysis of data; the equalization of power and control over the research outcomes, products and uses; the development of participant voice, authorship and ownership; a process-oriented and problem-solving approach; emancipatory agendas and political goals; and ethical responsibility and behaviour. We refer the reader to Chapter 2 for a fuller discussion of this.

18.2 Defining action research

The different conceptions of action research can be revealed in some typical definitions of action research, for example Hopkins (1985: 32) suggests that the combination of action and research renders that action a form of disciplined, rigorous enquiry, in which a personal attempt is made to understand, improve and reform practice. Ebbutt (1985: 156), too, regards action research as a systematic study that combines action and reflection with the intention of improving practice. Cohen and Manion (1994: 186) define it as ‘a small-scale intervention in the functioning of the real world and a close examination of the effects of such an intervention’. The rigour of action research is attested by another of its founding fathers, Corey (1953: 6), who argues that it is a process in which practitioners study problems scientifically (our italics) so that they can evaluate, improve and steer decision making and practice. Indeed Kemmis and McTaggart (1992: 10) argue that ‘to do action research is to plan, act, observe and reflect more carefully, more systematically, and more rigorously than one usually does in everyday life’.

A more philosophical stance on action research, that echoes the work of Habermas, is taken by Carr and Kemmis (1986: 162), who regard it as a form of ‘self-reflective enquiry’ by participants, which is undertaken in order to improve their understanding of their practices in context with a view to maximizing social justice. McNiff (2002: 17) suggests that action researchers support the view that people can ‘create their own identities’ and that they should allow others to do the same. Grundy (1987: 142) regards action research as concerned with improving the ‘social conditions of existence’. Kemmis and McTaggart (1992) suggest that:

Action research is concerned equally with changing individuals, on the one hand, and, on the other, the culture of the groups, institutions and societies to which they belong. The culture of a group can be defined in terms of the characteristic substance and forms of the language and discourses, activities and practices, and social relationships and organization which constitute the interactions of the group.

(Kemmis and McTaggart, 1992: 16)

Action research is designed to bridge the gap between research and practice (Somekh, 1995: 340), thereby striving to overcome the perceived persistent failure of research to impact on, or improve, practice (see also Rapoport, 1970: 499 and McCormick and James, 1988: 339). Stenhouse (1979) suggests that action research should contribute not only to practice but to a theory of education and teaching which is accessible to other teachers, making educational practice more reflective (Elliott, 1991:54).

Action research combines diagnosis, action and reflection (McNiff 2002: 15), focusing on practical issues that have been identified by participants and which are somehow both problematic yet capable of being changed (Elliott, 1978: 355–6). McNiff (2002: 6) places self-reflection at the heart of action research, suggesting that whereas in some forms of research the researcher ‘does research on other people’, in action research the researcher does it to herself/himself Zuber-Skerritt (1996b: 83) suggests that ‘the aims of any action research project or program are to bring about practical improvement, innovation, change or development of social practice, and the practitioners’ better understanding of their practices’.

The several strands of action research are drawn together by Kemmis and McTaggart (1988) in their all-encompassing definition:

Action research is a form of collective self-reflective enquiry undertaken by participants in social situations in order to improve the rationality and justice of the own social or educational practices, as well as their understanding of these practices and the situations in which these practices are carried out.... The approach is only action research when it is collaborative, though it is important to realize that the action research of the group is achieved through the critically examined action of individual group members.

(Kemmis and McTaggart, 1988: 5)

Kemmis and McTaggart (1992: 21–2) distinguish action research from the everyday actions of teachers:

image   It is not the usual thinking teachers do when they think about their teaching. Action research is more systematic and collaborative in collecting evidence on which to base rigorous group reflection.

image   It is not simply problem-solving. Action research involves problem-posing, not just problem-solving. It does not start from a view of ‘problems’ as pathologies. It is motivated by a quest to improve and understand the world by changing it and learning how to improve it from the effects of the changes made.

image   It is not research done on other people. Action research is research by particular people on their own work, to help them improve what they do, including how they work with and for others.

image   Action research is not ‘the scientific method’ applied to teaching. There is not just one view of ‘the scientific method’; there are many.

Noffke and Zeichner (1987) make several claims for action research with teachers, namely that it:

image   brings about changes in their definitions of their professional skills and roles;

image   increases their feelings of self-worth and confidence;

image   increases their awareness of classroom issues;

image   improves their dispositions toward reflection;

image   changes their values and beliefs;

image   improves the congruence between practical theories and practices;

image   broadens their views on teaching, schooling and society.

A significant feature here is that action research lays claim to the professional development of teachers; action research for professional development is a frequently heard maxim (e.g. Nixon, 1981; Oja and Smulyan, 1989; Somekh, 1995: 343; Winter, 1996). It is ‘situated learning’; learning in the workplace and about the workplace (Collins and Duguid, 1989). The claims for action research, then, are several. Arising from these claims and definitions are several principles.

18.3 Principles and characteristics of action research

Hult and Lennung (1980: 241–50) and McKernan (1991: 32–3) suggest that action research:

image   makes for practical problem-solving as well as expanding scientific knowledge;

image   enhances the competencies of participants;

image   is collaborative;

image   is undertaken directly in situ;

image   uses feedback from data in an ongoing cyclical process;

image   seeks to understand particular complex social situations;

image   seeks to understand the processes of change within social systems;

image   is undertaken within an agreed framework of ethics;

image   seeks to improve the quality of human actions;

image   focuses on those problems that are of immediate concern to practitioners;

image   is participatory;

image   frequently uses case study;

image   tends to avoid the paradigm of research that isolates and controls variables;

image   is formative, such that the definition of the problem, the aims and methodology may alter during the process of action research;

image   includes evaluation and reflection;

image   is methodologically eclectic;

image   contributes to a science of education;

image   strives to render the research usable and shareable by participants;

image   is dialogical and celebrates discourse;

image   has a critical purpose in some forms;

image   strives to be emancipatory.

Zuber-Skerritt (1996b: 85) suggests that action research is:

critical (and self-critical) collaborative enquiry by reflective practitioners being accountable and making results of their enquiry public self-evaluating their practice and engaged in participatory problem-solving and continuing professional development.

This latter view is echoed in Winter’s (1996: 13–14) six key principles of action research:

image   reflexive critique, which is the process of becoming aware of our own perceptual biases;

image   dialectical critique, which is a way of understanding the relationships between the elements that make up various phenomena in our context;

image   collaboration, which is intended to mean that everyone’s view is taken as a contribution to understanding the situation;

image   risking disturbance, which is an understanding of our own taken-for-granted processes and willingness to submit them to critique;

image   creating plural structures, which involves developing various accounts and critiques, rather than a single authoritative interpretation;

image   theory and practice internalized, which is seeing theory and practice as two interdependent yet complementary phases of the change process.

The several features that the definitions at the start of this chapter have in common suggest that action research has key principles. These are summarized by Kemmis and McTaggart (1992: 22–5):

image   Action research is an approach to improving education by changing it and learning from the consequences of changes.

image   Action research is participatory: it is research through which people work towards the improvement of their own practices (and only secondarily on other people’s practices).

image   Action research develops through the self-reflective spiral: a spiral of cycles of planning, acting (implementing plans), observing (systematically), reflecting ... and then re-planning, further implementation, observing and reflecting.

image   Action research is collaborative: it involves those responsible for action in improving it.

image   Action research establishes self-critical communities of people participating and collaborating in all phases of the research process: the planning, the action, the observation and the reflection; it aims to build communities of people committed to enlightening themselves about the relationship between circumstance, action and consequence in their own situation, and emancipating themselves from the institutional and personal constraints which limit their power to live their own legitimate educational and social values.

image   Action research is a systematic learning process in which people act deliberately, though remaining open to surprises and responsive to opportunities.

image   Action research involves people in theorizing about their practices – being inquisitive about circumstances, action and consequences and coming to understand the relationships between circumstances, actions and consequences in their own lives.

image   Action research requires that people put their practices, ideas and assumptions about institutions to the test by gathering compelling evidence which could convince them that their previous practices, ideas and assumptions were wrong or wrong-headed.

image   Action research is open-minded about what counts as evidence (or data) – it involves not only keeping records which describe what is happening as accurately as possible ... but also collecting and analysing our own judgements, reactions and impressions about what is going on.

image   Action research involves keeping a personal journal in which we record our progress and our reflections about two parallel sets of learning: our learnings about the practices we are studying ... and our learnings about the process (the practice) of studying them.

image   Action research is a political process because it involves us in making changes that will affect others.

image   Action research involves people in making critical analyses of the situations (classrooms, schools, systems) in which they work: these situations are structured institutionally.

image   Action research starts small, by working through changes which even a single person (myself) can try, and works towards extensive changes – even critiques of ideas or institutions which in turn might lead to more general reforms of classroom, school or system-wide policies and practices.

image   Action research starts with small cycles of planning, acting, observing and reflecting which can help to define issues, ideas and assumptions more clearly so that those involved can define more power questions for themselves as their work progresses.

image   Action research starts with small groups of collaborators, but widens the community of participating action researchers so that it gradually includes more and more of those involved and affected by the practices in question.

image   Action research allows us to build records of our improvements: (a) records of our changing activities and practices, (b) records of the changes in the language and discourse in which we describe, explain and justify our practices, (c) records of the changes in the social relationships and forms of organization which characterize and constrain our practices, and (d) records of the development in mastery of action research.

image   Action research allows us to give a reasoned justification of our educational work to others because we can show how the evidence we have gathered and the critical reflection we have done have helped us to create a developed, tested and critically examined rationale for what we are doing.

Though these principles find widespread support in the literature on action research, they require some comment. For example, there is a strong emphasis in these principles on action research as a cooperative, collaborative activity (e.g. Hill and Kerber, 1967). Kemmis and McTaggart (1992) locate this in the work of Lewin himself, commenting on his commitment to group decision making (p. 6). They argue, for example, that ‘those affected by planned changes have the primary responsibility for deciding on courses of critically informed action which seem likely to lead to improvement, and for evaluating the results of strategies tried out in practice ... action research is a group activity [and] action research is not individualistic’. To Tapse into individualism is to destroy the critical dynamic of the group’ (p. 15) (italics in original).

The view of action research solely as a group activity, however, might be too restricting. It is possible for action research to be an individualistic matter as well, relating action research to the ‘teacher-as-researcher’ movement (Stenhouse, 1975). Whitehead (1985: 98) explicitly writes about action research in individualistic terms, and we can take this to suggest that a teacher can ask herself or himself: ‘what do I see as my problem?’ ‘What do I see as a possible solution?’ ‘How can I direct the solution?’ ‘How can I evaluate the outcomes and take subsequent action?’

The adherence to action research as a group activity derives from several sources. Pragmatically, Oja and Smulyan (1989: 14), in arguing for collaborative action research, suggest that teachers are more likely to change their behaviours and attitudes if they have been involved in the research that demonstrates not only the need for such change but that it can be done – the issue of ‘ownership’ and ‘involvement’ that finds its parallel in management literature that suggests that those closest to the problem are in the best position to identify it and work towards its solution (e.g. Morrison, 1998).

Ideologically, there is a view that those experiencing the issue should be involved in decision making, itself hardly surprising given Lewin’s own work with disadvantaged and marginalized groups, i.e. those groups with little voice (cf David, 2002).

Politics and ideology are brought together in action research in participatory action research and action research as critical praxis, and it is to this that we turn.

18.4 Participatory action research

Participatory action research has attracted attention across the world, in its advocacy of empowerment and emancipation. McTaggart (1989) suggests 16 tenets of participatory action research, indicating that it:

image   seeks to improve social practice by changing it;

image   requires authentic participation;

image   is collaborative;

image   establishes self-critical communities;

image   is a systematic process of learning;

image   involves people in theorizing about their own practices and values;

image   requires people to test their own assumptions, values, ideas and practices in real-life practice;

image   requires records to be kept;

image   requires participants to look at their own experiences objectively;

image   is part of a political process (e.g. towards democracy);

image   involves people in making critical analyses of a situation, research and practice;

image   starts small;

image   starts in small cycles;

image   starts with small groups of people;

image   requires and allows participants to build evidential records of practice, theory and reflection;

image   requires and allows participants to provide a reasoned justification to others for their work.

That there is a coupling of the ideological and political debate here has been brought into focus with the work of Freire (1972) and Torres (1992: 56) in Latin America, the latter setting out several principles of participatory action research:

image   it commences with explicit social and political intentions that articulate with the dominated and poor classes and groups in society;

image   it must involve popular participation in the research process, i.e. it must have a social basis;

image   it regards knowledge as an agent of social transformation as a whole, thereby constituting a powerful critique of those views of knowledge (theory) as somehow separate from practice;

image   its epistemological base is rooted in critical theory and its critique of the subject/object relations in research;

image   it must raise the consciousness of individuals, groups and nations.

Participatory action research does not mean that all participants need be doing the same. This recognizes a role for the researcher as facilitator, guide, formulator and summarizer of knowledge, raiser of issues (e.g. the possible consequences of actions, the awareness of structural conditions) (Weiskopf and Laske, 1996: 132–3).

Participatory action research is distinguished not only by its methodology (collective participation) and its outcomes (democracy, voice, emancipation) but by its areas of focus (inequalities of power, grassroots agendas for change and development, e.g. educational inequality, social exclusion, sexism and racism in education, powerlessness in decision making, student disaffection with a socially reproductive curriculum, elitism in education (cf. Wadsworth, 1998; Fine, 2010; INCITE, 2010)). Importantly here, the agendas and areas of focus are identified by the participants themselves, so they are rooted in reality, are authentic, and are ‘owned’ by the participants and communities themselves.

What is being argued here is that participatory action research – people acting and researching on, by, with and for themselves – is a democratic activity (Grundy, 1987: 142). This form of democracy is participatory (rather than, for example, representative), a key feature of critical theory (discussed below, see also Aronowitz and Giroux, 1986; Giroux, 1989). It is not merely a form of change theory, but addresses fundamental issues of power and power relationships, for, in according power to participants, action research is seen as an empowering activity (David, 2002). Elliott (1991: 54) argues that such empowerment has to be at a collective rather than individual level as individuals do not operate is isolation from each other, but they are shaped by organizational and structural forces.

The issue is important, for it begins to separate action research into different camps (Kemmis, 1997: 177). On the one hand are long-time advocates of action research such as Elliott (e.g. 1978, 1991) who are in the tradition of Schwab and Schön and who emphasize reflective practice; this is a particularly powerful field of curriculum research with notions of the ‘teacher-as-researcher’ (Stenhouse, 1975) and the reflective practitioner (Schoö, 1983, 1987). On the other are advocates in the ‘critical’ action research model, e.g. Carr and Kemmis (1986).

18.5 Action research as critical praxis

Much of the writing in this field of action research draws on the Frankfurt School of critical theory (discussed in Chapter 2), in particular the work of Haber-mas. Indeed Weiskopf and Laske (1996: 123) locate action research, in the German tradition, squarely as a ‘critical social science’. Using Habermas’s early writing on knowledge-constitutive interests (1972, 1974) a threefold typology of action research can be constructed; the classification was set out in Chapter 2.

Grundy (1987: 154) argues that ‘technical’ action research is designed to render an existing situation more efficient and effective. In this respect it is akin to Argyris’s (1990) notion of ‘single-loop learning’, being functional, often short term and technical. It is akin to Schön’s (1987) notion of ‘reflection-in-action’ (Morrison, 1995a). Elliott (1991: 55) suggests that this view is limiting for action research since it is too individualistic and neglects wider curriculum structures, regarding teachers in isolation from wider factors.

By contrast, ‘practical’ action research is designed to promote teachers’ professionalism by drawing on their informed judgement (Grundy, 1987: 154). This underpins the ‘teacher-as-researcher’ movement, inspired by Stenhouse. It is akin to Schon’s ‘reflection-on-action’ and is a hermeneutic activity of understanding and interpreting social situations with a view to their improvement. Echoing this, Kincheloe (2003: 42) suggests that action research rejects positivistic views of rationality, objectivity, truth and methodology, preferring hermeneutic understanding and emancipatory practice. As he says (p. 108) the teacher-as-researcher movement is a political enterprise rather than the accretion of trivial cookbook remedies – a technical exercise.

Emancipatory action research has an explicit agenda which is as political as it is educational. Grundy (1987) provides a useful introduction to this view. She argues (pp. 146–7) that emancipatory action research seeks to develop in participants their understandings of illegitimate structural and interpersonal constraints that are preventing the exercise of their autonomy and freedom. These constraints, she argues, are based on illegitimate repression, domination and control. When participants develop a consciousness of these constraints, she suggests, they begin to move from unfreedom and constraint to freedom, autonomy and social justice.

Kincheloe (2003: 138–9) suggests a seven-step process of emancipatory action research:

image   Constructing a system of meaning.

image   Understanding dominant research methods and their effects.

image   Selecting what to study.

image   Acquiring a variety of research strategies.

image   Making sense of information collected.

image   Gaining awareness of the tacit theories and assumptions which guide practice.

image   Viewing teaching as an emancipatory, praxis-based act.

‘Praxis’ here is defined as action informed through reflection, and with emancipation as its goal.

Action research, then, empowers individuals and social groups to take control over their lives within a framework of the promotion, rather than the suppression of, generalizable interests (Habermas, 1976). It commences with a challenge to the illegitimate operation of power, hence in some respects (albeit more politicized because it embraces the dimension of power) it is akin to Argyris’s (1990) notion of ‘double-loop learning’ in that it requires participants to question and challenge given value systems. For Grundy, praxis fuses theory and practice within an egalitarian social order, and action research is designed with the political agenda of improvement towards a more just, egalitarian society. This accords to some extent with Lewin’s view that action research leads to equality and cooperation, an end to exploitation and the furtherance of democracy (see also Hopkins, 1985: 32; Carr and Kemmis, 1986: 163). Zuber-Skerritt suggests that:

emancipatory action research ... is collaborative, critical and self-critical inquiry by practitioners ... into a major problem or issue or concern in their own practice. They own the problem and feel responsible and accountable for solving it through teamwork and through following a cyclical process of:

1   strategic planning;

2   action, i.e. implementing the plan;

3   observation, evaluation and self-evaluation;

4   critical and self-critical reflection on the results of points 1–3 and making decisions for the next cycle of action research.

(Zuber-Skerritt, 1996a: 3)

Action research, she argues,

is emancipatory when it aims not only at technical and practical improvement and the participants’ better understanding, along with transformation and change within the existing boundaries and conditions, but also at changing the system itself or those conditions which impede desired improvement in the system/organization.....There is no hierarchy, but open and ‘symmetrical communication’.

(Zuber-Skerritt, 1996a: 5)

The emancipatory interest takes very seriously the notion of action researchers as participants in a community of equals. This, in turn is premised on the later work of Habermas in his notion of the ‘ideal speech situation’. Here:

image   action research is construed as reflective practice with a political agenda;

image   all participants (and action research is participatory) are equal ‘players’;

image   action research is necessarily dialogical – interpersonal – rather than monological (individual); and

image   communication is an intrinsic element, with communication being amongst the community of equals (Grundy and Kemmis, 1988: 87, term this ‘symmetrical communication’);

image   because it is a community of equals, action research is necessarily democratic and promotes democracy;

image   the search is for consensus (and consensus requires more than one participant), hence it requires collaboration and participation.

In this sense emancipatory action research fulfils the requirements of action research set out by Kemmis and McTaggart above; indeed it could be argued that only emancipatory action research (in the threefold typology) has the potential to do this.

Kemmis (1997: 177) suggests that the distinction between the two camps (the reflective practitioners and the critical theorists) lies in their interpretation of action research. For the former, action research is an improvement to professional practice at the local, perhaps classroom level, within the capacities of individuals and the situations in which they are working; for the latter, action research is part of a broader agenda of changing education, changing schooling and changing society.

A key term in action research is ‘empowerment’; for the former camp, empowerment is largely a matter of the professional sphere of operations, achieving professional autonomy through professional development. For the latter, empowerment concerns taking control over one’s life within a just, egalitarian, democratic society. Whether the latter is realizable or utopian is a matter of critique of this view. Where is the evidence that critical action research either empowers groups or alters the macro-structures of society? Is critical action research socially transformative? At best the jury is out; at worst the jury simply has gone away as capitalism overrides egalitarianism worldwide. The point at issue here is the extent to which the notion of emancipatory action research has attempted to hijack the action research agenda, and whether, in so doing (if it has), it has wrested action research away from practitioners and into the hands of theorists and the academic research community only.

More specifically, several criticisms have been levelled at this interpretation of emancipatory action research (Gibson, 1985; Morrison, 1995a, 1995b; Somekh, 1995; Melrose, 1996; Grundy, 1996; Weiskopf and Laske, 1996; Webb, 1996; McTaggart, 1996; Kemmis, 1997), including the views that:

image   it is utopian and unrealizable;

image   it is too controlling and prescriptive, seeking to capture and contain action research within a particular mould – it moves towards conformity;

image   it adopts a narrow and particularistic view of emancipation and action research, and how to undertake the latter;

image   it undermines the significance of the individual teacher-as-researcher in favour of self-critical communities. (Kemmis and McTaggart (1992: 152) pose the question ‘why must action research consist of a group process?’);

image   the threefold typification of action research is untenable;

image   it assumes that rational consensus is achievable, that rational debate will empower all participants (i.e. it understates the issue of power, wherein the most informed are already the most powerful – Grundy (1996: 111) argues that the better argument derives from the one with the most evidence and reasons, and that these are more available to the powerful, thereby rendering the conditions of equality suspect);

image   it overstates the desirability of consensus-oriented research (which neglects the complexity of power);

image   power cannot be dispersed or rearranged simply by rationality;

image   action research as critical theory reduces its practical impact and confines it to the commodification of knowledge in the academy;

image   it is uncritical and self-contradicting;

image   will promote conformity through slavish adherence to its orthodoxies;

image   is naive in its understanding of groups and celebrates groups over individuals, particularly the ‘in-groups’ rather than the ‘out-groups’;

image   privileges its own view of science (rejecting objectivity) and lacks modesty;

image   privileges the authority of critical theory;

image   is elitist whilst purporting to serve egalitarianism;

image   assumes an undifferentiated view of action research;

image   is attempting to colonize and redirect action research.

This seemingly devastating critique serves to remind the reader that critical action research, even though it has caught the high ground of recent coverage, is highly problematical. It is just as controlling as those controlling agendas that it seeks to attack (Morrison, 1995b). Indeed Melrose (1996: 52) suggests that, because critical research is, itself, value-laden, it abandons neutrality; it has an explicit social agenda that, under the guise of examining values, ethics, morals and politics that are operating in a particular situation, is actually aimed at transforming the status quo.

For a simple introductory exercise for understanding action research see the accompanying website.

18.6 Action research and complexity theory

Not only does action research link with participatory research, but affinities have been drawn between action research and complexity theory. Phelps and Graham (2010: 184) argue that action research ‘can readily accommodate the key tenets of complexity theory’ and that there is a ‘deep complementarity’ between them. For example they note (p. 187) that action research:

image   accepts that systems are unpredictable, open and non-linear;

image   resonates with issues of adaptation to environment;

image   can lead to bifurcation (see Chapter 1) (i.e. when a system moves from one ‘point of stability to another’ (p. 190));

image   celebrates the interaction of participants;

image   requires both feedback and feed forward;

image   is reflective;

image   shows an interests in ‘exceptions’ or outliers (which can lead to major change (p. 194));

image   is not concerned with controlling variables;

image   accepts that the systems in which it takes place are complex and dynamic.

This is reinforced by Davis and Sumara (2005: 455) in their comments that ‘coherent collective behaviours and characters emerge in the activities and interactivities of individual agents’, not least in the context of self-organization. Phelps and Graham (2010: 195) are concerned to show that action research, like complexity theory, has some aversion to positivism.

18.7 Procedures for action research

There are several ways in which the steps of action research have been analysed. Blum (National Education Association of the United States, 1959) casts action research into two simple stages: a diagnostic stage in which the problems are analysed and the hypotheses developed; and a therapeutic stage in which the hypotheses are tested by a consciously directed intervention or experiment in situ. Lewin (1946, 1948) codified the action research process into four main stages: planning, acting, observing and reflecting.

He suggests that action research commences with a general idea and data are sought about the presenting situation. The successful outcome of this examination is the production of a plan of action to reach an identified objective, together with a decision on the first steps to be taken. Lewin acknowledges that this might involve modifying the original plan or idea. The next stage of implementation is accompanied by ongoing fact-finding to monitor and evaluate the intervention, i.e. to act as a formative evaluation. This feeds forward into a revised plan and set of procedures for implementation, themselves accompanied by monitoring and evaluation. Lewin (1948: 205) suggests that such ‘rational social management’ can be conceived of as a spiral of planning, action and fact-finding about the outcomes of the actions taken.

The legacy of Lewin’s work, though contested (e.g. McTaggart, 1996: 248) is powerful in the steps of action research set out by Kemmis and McTaggart:

In practice, the process begins with a general idea that some kind of improvement or change is desirable. In deciding just where to begin in making improvements, one decides on a field of action ... where the battle (not the whole war) should be fought. It is a decision on where it is possible to have an impact. The general idea prompts a ‘reconnaissance’’ of the circumstances of the field, and fact-finding about them. Having decided on the field and made a preliminary reconnaissance, the action researcher decides on a general plan of action. Breaking the general plan down into achievable steps, the action researcher settles on the first action step. Before taking this first step the action researcher becomes more circumspect, and devises a way of monitoring the effects of the first action step. When it is possible to maintain fact-finding by monitoring the action, the first step is taken. As the step is implemented, new data start coming in and the effect of the action can be described and evaluated. The general plan is then revised in the light of the new information about the field of action and the second action step can be planned along with appropriate monitoring procedures. The second step is then implemented, monitored and evaluated; and the spiral of action, monitoring, evaluation and replanning continues.

(Kemmis and McTaggart, 1981: 2)

McKernan (1991: 17) suggests that Lewin’s model of action research is a series of spirals, each of which incorporates a cycle of analysis, reconnaissance, reconceptualization of the problem, planning of the intervention, implementation of the plan, evaluation of the effectiveness of the intervention. Ebbutt (1985) adds to this the view that feedback within and between each cycle is important, facilitating reflection. This is reinforced in the model of action research by Altricher and Gstettner (1993) where, though they have four steps (p. 343): (a) finding a starting point; (b) clarifying the situation;, (c) developing action strategies and putting them into practice; (d) making teachers’ knowledge public -they suggest that steps (b) and (c) need not be sequential, thereby avoiding the artificial divide that might exist between data collection, analysis and interpretation.

Zuber-Skerritt (1996b: 84) sets emancipatory (critical) action research into a cyclical process of: ‘(1) strategic planning, (2) implementing the plan (action), (3) observation, evaluation and self-evaluation, (4) critical and self-critical reflection on the results of (1) – (3) and making decisions for the next cycle of research.’ In an imaginative application of action research to organizational change theory she takes the famous work of Lewin (1952) on forcefield analysis and change theory (unfreezing → moving → refreezing) and the work of Beer et al. (1990) on task alignment, and sets them into an action research sequence that clarifies the steps of action research very usefully (Figure 18.1).

Bassey (1998) sets out eight stages in action research:

Stage 1: Defining the enquiry.

Stage 2: Describing the educational context and situation.

Stage 3: Collecting evaluative data and analysing them.

Stage 4: Reviewing the data and looking for contradictions.

Stage 5: Tackling a contradiction by introducing change.

Stage 6: Monitoring the change.

Stage 7: Analysing evaluative data about the change.

Stage 8: Reviewing the change and deciding what to do next.

McNiff (2002: 71), too, sets out an eight-stage model of the action research process:

image   review your current practice;

image   identify an aspect that you wish to improve;

image   imagine a way forward in this;

image   try it out;

image   monitor and reflect on what happens;

image   modify the plan in the light of what has been found, what has happened, and continue;

image   evaluate the modified action;

image   continue until you are satisfied with that aspect of your work (e.g. repeat the cycle).

image

FIGURE 18.1 A model of emancipatory action research for organizational change

Source: Zuber-Skerritt, 1996b: 99

Sagor (2005: 4) sets out a straightforward four-stage model of action research:

Stage 1: Clarify vision and targets.

Stage 2: Articulate appropriate theory.

Stage 3: Implement action and collect data.

Stage 4: Reflect on the data and plan informed action.

Another approach is to set out an eight-stage model:

Stage 1: Decide and agree one common problem that you are experiencing or need that must be addressed.

Stage 2: Identify some causes of the problem (need).

Stage 3: Brainstorm a range of possible practical solutions to the problem, to address the real problem and the real cause(s).

Stage 4: From the range of possible practical solutions decide one of the solutions to the problems, perhaps what you consider to be the most suitable or best solution to the problem. Plan how to put the solution into practice.

Stage 5: Identify some ‘success criteria’ by which you will be able to judge whether the solution has worked to solve the problem, i.e. how will you know whether the proposed solution, when it is put into practice, has been successful. Identify some practical criteria which will tell you how successful the project has been.

Stage 6: Put the plan into action; monitor, adjust and evaluate what is taking place.

Stage 7 Evaluate the outcome to see how well it has addressed and solved the problem or need, using the success criteria identified in Stage 5.

Stage 8: Review and plan what needs to be done in light of the evaluation.

The key features of action research here are:

image   it works on, and tries to solve, real, practitioner-identified problems of everyday practice;

image   it is collaborative and builds in teacher involvement;

image   it seeks causes and tries to work on those causes;

image   the solutions are suggested by the practitioners involved;

image   it involves a divergent phase and a convergent phase;

image   it plans an intervention by the practitioners themselves;

image   it implements the intervention;

image   it evaluates the success of the intervention in solving the identified problem.

Tripp (2003) sets out a full action research cycle of reconnaissance, planning, acting, researching action, evaluating action, in Figure 18.2.

Put more skeletally, the action research process is set out in Figure 18.3.

We set out below an eight-stage process of action research that attempts to draw together the several strands and steps of the action research undertaking. The first stage will involve the identification, evaluation and formulation of the problem perceived as critical in an everyday teaching situation. ‘Problem’ should be interpreted loosely here so that it could refer to the need to introduce innovation into some aspect of a school’s established programme.

The second stage involves preliminary discussion and negotiations among the interested parties – teachers, researchers, advisers, sponsors, possibly – which may culminate in a draft proposal. This may include a statement of the questions to be answered (e.g. ‘Under what conditions can curriculum change be best effected?’, ‘What are the limiting factors in bringing about effective curriculum change?’, ‘What strong points of action research can be employed to bring about curriculum change?’). The researchers in their capacity as consultants (or sometimes as programme initiators) may draw upon their expertise to bring the problem more into focus, possibly determining causal factors or recommending alternative lines of approach to established ones. This is often the crucial stage for the venture as it is at this point that the seeds of success or failure are planted, for, generally speaking, unless the objectives, purposes and assumptions are made perfectly clear to all concerned, and unless the role of key concepts is stressed (e.g. feedback), the enterprise can easily miscarry.

image

FIGURE 18.2 The full action research cycle

Source: Tripp, D. 2003. Action Inquiry. Action Research e-Reports 017. http://www2.fhs.usyd.edu.au/arow/arer/017.htm. Reproduced with permission of David Tripp

image

FIGURE 18.3 A framework for action research

The third stage may in some circumstances involve a review of the research literature to find out what can be learned from comparable studies, their objectives, procedures and problems encountered.

The fourth stage may involve a modification or redefinition of the initial statement of the problem at stage one. It may now emerge in the form of a testable hypothesis; or as a set of guiding objectives. Sometimes change agents deliberately decide against the use of objectives on the grounds that they have a constraining effect on the process itself. It is also at this stage that assumptions underlying the project are made explicit (e.g. in order to effect curriculum changes, the attitudes, values, skills and objectives of the teachers involved must be changed).

The fifth stage may be concerned with the selection of research procedures – sampling, administration, choice of materials, methods of teaching and learning, allocation of resources and tasks, deployment of staff and so on. Here it must be stated that embedded within the overall scope of the term ‘action research’ might be a number of different research designs that include different methods of gathering data. A piece of action research might include, for example:

image   an initial and end-of-intervention survey (a pre- and post-survey);

image   an experimental or quasi-experimental design (e.g. where some students/teachers are involved in the intervention and some are not, or where pre- and post-testing of students/teachers is undertaken);

image   a longitudinal study (over the duration of the intervention);

image   participant and non-participant observation;

image   interviews and field notes;

image   one or more case studies;

image   documentation from, and about, participants;

image   questionnaire data.

In this respect readers are advised to go to the chapters in this book that deal with these methods, in particular on case study, experiments and quasi-experiments, and observation. Many novice researchers are unsure whether their research is action research or a case study; indeed it may be both, but a distinguishing feature may be whether the research involves action/collective action on the part of the researcher(s), or whether the data are largely only collected. If it is the former – concerning change, development and intervention, then it may be action research, whereas if it is largely the latter then it may be more of a case study; one has to be very cautious in making this distinction because there can be gross overlaps between the two.

As action research is intended to bring about a change, with an intervention involved, then the researcher may wish to use an experimental or quasi-experimental approach in the action research in an attempt to identify causality through a controlled intervention, with control and experimental groups (see Chapter 16).

The sixth stage will be concerned with the choice of the evaluation procedures to be used and will need to take into consideration that evaluation in this context will be continuous.

The seventh stage embraces the implementation of the project itself (over varying periods of time). It will include the conditions and methods of data collection (e.g. fortnightly meetings, the keeping of records, interim reports, final reports, the submission of self-evaluation and group-evaluation reports, etc.); the monitoring of tasks and the transmission of feedback to the research team; and the classification and analysis of data.

The eighth and final stage will involve the interpretation of the data; inferences to be drawn; and overall evaluation of the project (see Woods, 1989). Discussions on the findings will take place in the light of previously agreed evaluative criteria. Errors, mistakes and problems will be considered. A general summing-up may follow this in which the outcomes of the project are reviewed, recommendations made and arrangements for dissemination of results to interested parties decided.

As we stressed, this is a basic framework; much activity of an incidental and possibly ad hoc nature will take place in and around it. This may comprise discussions among teachers, researchers and pupils; regular meetings among teachers or schools to discuss progress and problems, and to exchange information; possibly regional conferences; and related activities, all enhanced by the range of current hardware and software.

Hopkins (1985), McNiff (1988), McNiff et al. (1996) and McNiff and Whitehead (2009) offer much practical advice on the conduct of action research, including ‘getting started’, operationalization, planning, monitoring and documenting the intervention, collecting data and making sense of them, using case studies, evaluating the action research, ethical issues and reporting. We urge readers to go to these helpful sources. These are essentially both introductory sources and manuals for practice. McNiff (2002: 85–91) provides useful advice for novice action researchers:

image   Stay small, stay focused.

image   Identify a clear research question.

image   Be realistic about what you can do; be aware that wider change begins with you.

image   Plan carefully.

image   Set a realistic timescale.

image   Involve others (as participants, observers, validators – including critical friends – potential researchers).

image   Ensure good ethical practice.

image   Concentrate on learning, not on the outcomes of action.

image   The focus of the research is you, in company with others.

image   Beware of happy endings.

image   Be aware of political issues.

She makes the point (p. 98) that it is important to set evaluative criteria. Without success criteria it is impossible for the researcher to know whether, or how far, the action research has been successful. Action researchers could ask themselves ‘How will we know whether we have been successful?’

Kemmis and McTaggart (1992: 25–7) offer a useful series of observations for beginning action research:

image   Get an action research group together and participate yourself – be a model learner about action research.

image   Be content to start to work with a small group.

image   Get organized.

image   Start small.

image   Establish a time line.

image   Arrange for supportive work-in-progress discussions in the action research group.

image   Be tolerant and supportive – expect people to learn from experience.

image   Be persistent about monitoring.

image   Plan for a long haul on the bigger issues of changing classroom practices and school structures.

image   Work to involve (in the research process) those who are involved (in the action), so that they share responsibility for the whole action research process.

image   Remember that how you think about things – the language and understandings that shape your action – may need changing just as much as the specifics of what you do.

image   Register progress not only with the participant group but also with the whole staff and other interested people.

image   If necessary arrange legitimizing rituals – involving consultants or other outsiders.

image   Make time to write throughout your project.

image   Be explicit about what you have achieved by reporting progress.

image   Throughout, keep in mind the distinction between education and schooling.

image   Throughout, ask yourself whether your action research project is helping you (and those with whom you work) to improve the extent to which you are living your educational values [italics in original].

It is clear from this list that action research is a blend of practical and theoretical concerns; it is both action and research.

In conducting action research the participants can be both methodologically eclectic and can use a variety of instruments for data collection: questionnaires, diaries, interviews, case studies, observational data, experimental design, field notes, photography, audio and video recording, sociometry, rating scales, biographies and accounts, documents and records, in short the full gamut of techniques (for a discussion of these see Hopkins, 1985; McKernan, 1991, and the chapters in our own book here).

Additionally a useful way of managing to gain a focus within a group of action researchers is through the use of Nominal Group Technique (Morrison, 1993). The administration is straightforward and is useful for gathering information in a single instance. In this approach one member of the group provides the group with a series of questions, statements or issues. A four-stage model can be adopted:

Stage 1: A short time is provided for individuals to write down without interruption or discussion with anybody else their own answers, views, reflections and opinions in response to questions/statements/issues provided by the group leader (e.g. problems of teaching or organizing such-and-such, or an identification of issues in the organization of a piece of the curriculum, etc.).

Stage 2: The responses are entered onto a sheet of paper which is then displayed for others to view. The leader invites individual comments on the displayed responses to the questions/statements/issue, but no group discussion, i.e. the data collection is still at an individual level, and then notes these comments on the display sheet on which the responses have been collected. The process of inviting individual comments/contributions which are then displayed for everyone to see is repeated until no more comments are received.

Stage 3: At this point the leader asks the respondents to identify clusters of displayed comments and responses, i.e. to put some structure, order and priority into the displayed items. It is here that control of proceedings moves from the leader to the participants. A group discussion takes place since a process of clarification of meanings and organizing issues and responses into coherent and cohesive bundles is required which then moves to the identification of priorities.

Stage 4: Finally the leader invites any further group discussion about the material and its organization.

The process of the Nominal Group Technique enables individual responses to be included within a group response, i.e. the individual’s contribution to the group delineation of significant issues is maintained. This technique is very useful in gathering data from individuals and putting them into some order which is shared by the group (and action research is largely, though not exclusively, a group matter), e.g. of priority, of similarity and difference, of generality and specificity. It also enables individual disagreements to be registered and to be built into the group responses and identification of significant issues to emerge. Further, it gives equal status to all respondents in the situation, for example, the voice of the new entrant to the teaching profession is given equal consideration to the voice of the head teacher of several years’ experience. The attraction of this process is that it balances writing with discussion, a divergent phase with a convergent phase, space for individual comments and contributions to group interaction. It is a useful device for developing collegiality. All participants have a voice and are heard.

The written partner to the Nominal Group Technique is the Delphi technique. This has the advantage that it does not require participants to meet together as a whole group. This is particularly useful in institutions where time is precious and where it is difficult to arrange a whole group meeting. The process of data collection resembles that of the Nominal Group Technique in many respects: it can be set out in a three-stage process:

Stage 1: The leader asks participants to respond to a series of questions and statements in writing. This may be done on an individual basis or on a small group basis – which enables it to be used flexibly, e.g. within a department, within an age phase.

Stage 2: The leader collects the written responses and collates them into clusters of issues and responses (maybe providing some numerical data on frequency of response). This analysis is then passed back to the respondents for comment, further discussion and identification of issues, responses and priorities. At this stage the respondents are presented with a group response (which may reflect similarities or record differences) and the respondents are asked to react to this group response. By adopting this procedure the individual has the opportunity to agree with the group response (i.e. to move from a possibly small private individual disagreement to a general group agreement) or to indicate a more substantial disagreement with the group response.

Stage 3: This process is repeated as many times as it is necessary. In saying this, however, the leader will need to identify the most appropriate place to stop the recirculation of responses. This might be done at a group meeting which, it is envisaged, will be the plenary session for the participants, i.e. an endpoint of data collection will be in a whole group forum.

By presenting the group response back to the participants, there is a general progression in the technique towards a polarizing of responses, i.e. a clear identification of areas of consensus and dissensus (and emancipatory action research strives for consensus). The Delphi technique brings advantages of clarity, privacy, voice and collegiality. In doing so it engages the issues of confidentiality, anonymity and disclosure of relevant information whilst protecting participants’ rights to privacy. It is a very useful means of undertaking behind-the-scenes data collection which can then be brought to a whole group meeting; the price that this exacts is that the leader has much more work to do in collecting, synthesizing, collating, summarizing, prioritizing and re-circulating data than in the Nominal Group Technique, which is immediate. As participatory techniques both the Nominal Group Technique and Delphi techniques are valuable for data collection and analysis in action research.

18.8 Reporting action research

McNiff and Whitehead (2009: 15) argue that, in reporting action research, it is important to note not only the action but the research element, including the rigorous methodology and interpretation of data. They suggest that it is important to state clearly:

image   The research issue and how it came to become a research issue in the improvement of practice.

image   The methodology of, and justification for, the intervention, and how it was selected from amongst other possible interventions.

image   How the intervention derived from an understanding of the situation.

image   What data were collected, when and from whom.

image   How data were collected, processed and analysed.

image   How the intervention was monitored and reviewed.

image   How reflexivity was addressed.

image   What were the standard and criteria for success, and how these criteria were derived.

image   How conclusions were reached and how these were validated.

image   What and how the researcher learnt as a consequence of the action research.

image   How practice was changed as a consequence of the findings.

The authors note that validity is a key concern in reporting, that warrants have to be justified for the conclusions drawn, and that these warrants reside in the evidential trail provided in the research (e.g., p. 23), and that reflection and reflexivity are demonstrated (p. 28).

It was noted at the start of this chapter that the goal of action research is improvement; therefore the report must indicate not only what the improvement was, but that it was attributable to the intervention and not to other factors, i.e. that causality is demonstrated. This requires a level of rigour that is indicated in the ‘research’ part of the ‘action research’. More than this, given that action research concerns research, the report should indicate not only how the research led to improvement in practice, but how the action research in question contributes to the expansion of knowledge, scholarship and scholarly enquiry, i.e. what significance the research has for both the academic and professional communities. The report, then, serves a dual set of criteria:

image   criteria for the planning, conducting, reporting and evaluation of the research;

image   criteria for the planning, conducting, reporting and evaluation of practice/action.

Given that the intervention was into a ‘real-life’ situation, it is important to include in the report some information about the real-life context of the intervention, so that the reader has a clear picture of this. This means that the report will include necessary descriptive data (McNiff and Whitehead, 2009: 37), together with scholarly enquiry (e.g. a literature review), explanations, reflections, research methodology, data collection, analysis and interpretation, consideration of alternative explanations and, of course, evidence that there has been an improvement in practice and in the development of the researcher (e.g. in terms of pedagogy, subject knowledge, researcher ability and skills, reflective capacity).

A piece of action research may be reported in narrative form (given that the researcher is an actor in the situation) (e.g. McNiff and Whitehead, 2009: 49), though it must be written with the reader in mind. An action research report should address (cf McNiff and Whitehead, 2009: 56):

image   The action researcher’s concern and the reason for that concern.

image   An indication of the presenting situation at the start of the action research.

image   A review of what, how and why the action researcher moved into action and reflection.

image   What methodology, design and data were used in the action research (e.g. it was suggested earlier that, embedded in action research might be a case study, an experimental or quasi-experimental approach, a survey, an ethnography).

image   What were the research questions.

image   What were the problems that the action research was intended to address/solve.

image   What possible interventions were considered, and why some of these were rejected/accepted (e.g. on what criteria).

image   How the intervention was planned and implemented.

image   How ongoing data were gathered, processed and used during the action research.

image   What were the roles of the action researcher.

image   What was discovered during, and as a consequence of, the action research.

image   What conclusions were drawn, and how they were valid (their warrants).

image   An indication of the significance of the action research – for action and for research.

image   An indication of how practice was modified and improved as a consequence of the action research.

image   An indication of, and justification for, the success criteria used to evaluate the action research.

image   The reflections of the action researcher, together with evidence of growth in reflective ability (and the criteria used to evaluate this).

It can be seen that the action researcher has to adopt a potentially schizophrenic stance to the action and the research, being both in it and of them, but also having to stand back from the situation and view it with as much objectivity as possible; subjectivity and objectivity (or, perhaps better, relative subjectivity and objectivity) are combined in a single action researcher.

18.9 Reflexivity in action research

The analysis so far has made much of the issue of reflection, be it reflection-in-action, reflection-on-action or critical reflection (Morrison, 1995a). Reflection, it has been argued, occurs at every stage of action research. Beyond this, the notion of reflexivity is central to action research, because the researchers are also the participants and practitioners in the action research – they are part of the social world that they are studying (Hammersley and Atkinson, 1983: 14). Hall (1996: 29) suggests that reflexivity is an integral element and epistemological basis of emancipatory action research because it takes as its basis the view of the construction of knowledge in which: (a) data are authentic and reflect the experiences of all participants; (b) democratic relations exist between all participants in the research; the researcher’s views (which may be theory-laden) do not hold precedence over the views of participants.

What is being required in the notion of reflexivity is a self-conscious awareness of the effects that the participants-as-practitioners-and-researchers are having on the research process, how their values, attitudes, perceptions, opinions, actions, feelings, etc. are feeding into the situation being studied (akin, perhaps, to the notion of counter-transference in counselling). The participants-as-practitioners-and-researchers need to apply to themselves the same critical scrutiny that they are applying to others and to the research. This issue is discussed in Chapter 10.

Reflexivity also links to awareness of possible bias, in that the practitioner is also the researcher, and may not be entirely disinterested (cf Newby, 2010: 64), for example in an attempt to impress a senior manager, a teacher who is an action researcher may present a rosier picture of the outcome of the action research than is really the case, or, in contrast, a teacher who may be pressing for increased resources may present the outcome more negatively than it is. Here ethics, validity and political agendas coincide.

18.10 Some practical and theoretical matters

Much has been made in this chapter of the democratic principles that underpin a considerable amount of action research. The ramifications of this are several. For example, there must be a free flow of information between participants and communication must be extensive (Elliott, 1978: 356). Furthermore, communication must be open, unconstrained and unconstraining – the force of the better argument in Habermas’s ‘ideal speech situation’. That this might be problematic in some organizations has been noted by Holly (1984: 100), as action research and schools are often structured differently, schools being hierarchical, formal and bureaucratic whilst action research is collegial, informal, open, collaborative and crosses formal boundaries. In turn this suggests that, for action research to be successful, the conditions of collegiality have to be present, for example (Morrison, 1998: 157–8):

image   participatory approaches to decision making;

image   democratic and consensual decision making;

image   shared values, beliefs and goals;

image   equal rights of participation in discussion;

image   equal rights to determine policy;

image   equal voting rights on decisions;

image   the deployment of subgroups who are accountable to the whole group;

image   shared responsibility and open accountability;

image   an extended view of expertise;

image   judgements and decisions based on the power of the argument rather than the positional power of the advocates;

image   shared ownership of decisions and practices.

It is interesting, perhaps, that these features, derived from management theory, can apply so well to action research – action research nests comfortably within certain management styles. Indeed Zuber-Skerritt (1996b: 90) suggests that the main barriers to emancipatory action research are: (a) single-loop learning (rather than double-loop learning (Argyris, 1990)); (b) overdependence on experts or seniors to the extent that independent thought and expression are stifled; (c) an orientation to efficiency rather than to research and development (one might add here ‘rather than to reflection and problem-posing’); (d) a preoccupation with operational rather than strategic thinking and practice.

Zuber-Skerritt (1996a: 17) suggests four practical problems that action researchers might face:

image   How can we formulate a method of work which is sufficiently economical as regards the amount of data gathering and data processing for a practitioner to undertake it alongside a normal workload, over a limited timescale?

image   How can action research techniques be sufficiently specific that they enable a small-scale investigation by a practitioner to lead to genuinely new insights, and avoid being accused of being either too minimal to be valid, or too elaborate to be feasible?

image   How can these methods, given the above, be readily available and accessible to anyone who wishes to practise them, building on the competencies which practitioners already possess?

image   How can these methods contribute a genuine improvement of understanding and skill, beyond prior competence, in return for the time and energy expended – that is, a more rigorous process than that which characterizes positivist research?

She also suggests that the issue of the audience of action research reports is problematic:

The answer to the question ‘who are action research reports written for?’ is that there are three audiences – each of equal importance. One audience comprises those colleagues with whom we have collaborated in carrying out the research reported.... It is important to give equal importance to the second audience. These are interested colleagues in other institutions, or in other areas of the same institution, for whom the underlying structure of the work presented may be similar to situations in which they work... But the third, and perhaps most important audience, is ourselves. The process of writing involves clarifying and exploring ideas and interpretations.

(Zuber-Skerritt, 1996a: 26)

We have already seen that the participants in a change situation may be either a teacher, a group of teachers working internally, or else teachers and researchers working on a collaborative basis. It is this last category, where action research brings together two professional bodies each with its own objectives and values, that we shall consider further at this point because of its inherent problematic nature. Both parties share the same interest in an educational problem, yet their respective orientations to it differ. It has been observed (e.g. Halsey, 1972) that research values precision, control, replication and attempts to generalize from specific events. Teaching, on the other hand, is concerned with action, with doing things, and translates generalizations into specific acts. The incompatibility between action and research in these respects, therefore, can be a source of problems (Marris and Rein, 1967).

Another issue of some consequence concerns head teachers’ and teachers’ attitudes to the possibility of change as a result of action research. Hutchinson and Whitehouse (1986), for example, having monitored teachers’ efforts to form collaborative groups within their schools, discovered one source of difficulty to be not only resistance from heads but also, and in their view more importantly, from some teachers themselves to the action researcher’s efforts to have them scrutinize individual and social practice, possibly with a view to changing it, e.g. in line with the head teacher’s policies.

Action research is not exempted from the ethical issues that were identified in Chapter 5. It requires the informed consent of participants, options for teachers/students not to take part, and with no penalty (Nolen and Vander Putten, 2007), and confidentiality and autonomy of participants to be respected. Whilst referring the reader to Chapter 5, we also note that there is a blurred dividing line between the teacher qua teacher and the teacher qua researcher, and that effective teaching also concerns effective researching. Perhaps the fact that minors attend school on a compulsory basis already gives the teacher automatic right to research them as part of her everyday teaching? Where is the dividing line?

Finally, Winter (1982) draws attention to the problem of interpreting data in action research. He writes:

The action research/case study tradition does have a methodology for the creation of data, but not (as yet) for the interpretation of data. We are shown how the descriptive journal, the observer’s field notes, and the open-ended interview are utilized to create accounts of events which will confront the practitioner’s current pragmatic assumptions and definitions; we are shown the potential value of this process (in terms of increasing teachers’ sensitivity) and the problem it poses for individual and collective professional equilibrium. What we are not shown is how the teacher can or should handle the data thus collected.

(Winter, 1982: 162)

The problem for Winter is how to carry out an interpretive analysis of restricted data, that is, data which can make no claim to be generally representative. In other words, the problem of validity cannot be sidestepped by arguing that the contexts are unique.

18.11 Conclusion

Action research has been seen as a significant vehicle for empowering teachers, though this chapter has questioned the extent of this. As a research device it combines six notions:

1   a straightforward cycle of: identifying a problem, planning an intervention, implementing the intervention, evaluating the outcome;

2   reflective practice;

3   political emancipation;

4   critical theory;

5   professional development; and

6   participatory practitioner research.

It is a flexible, situationally responsive methodology that offers rigour, authenticity and voice. That said, this chapter has tried to expose both the attractions and problematic areas of action research. In its thrust towards integrating action and research one has to question whether this is an optimistic way of ensuring that research impacts on practice for improvement, or whether it is a recessive hybrid.

There are several important and useful websites for action research:

Educational Action Research (journal): www.tandf.co.uk/journals/titles/09650792.asp

Action research links: http://ggsc.wnmu.edu/gap/ar.html

Action research resources: www.scu.edu.au/schools/gcm/ar/arhome.html

Action Research International (journal): www.scu.edu.au/schools/gcm/ar/ari/arihome.html

Participatory Action Research Network at Cornell University: http://sao.cornell.edu/SO/org/05–06/1265

Action research net: www.actionresearch.net

Action research websites: www.alliance.brown.edu/dnd/ar_websites.shtml and www.emtech.net/actionresearch.htm

Action research resources: http://carbon.cudenver.edu/~mryder/itc_data/act_res.html

University of Colorado action research site: http://carbon.cudenver.edu/~mryder/reflect/act_res.html

Leading action research in schools: www.fldoe.org/ESE/pdf/action-res.pdf

Participatory action research websites: http://www2.bc.edu/~lykes/researchhtm

Jean McNiff’s website: www.jeanmcniff.com/writings.html

Action research methodology: www.web.net/~robrien/papers/arfinal.html

imageCompanion Website

The companion website to the book includes PowerPoint slides for this chapter, which list the structure of the chapter and then provide a summary of the key points in each of its sections. In addition there is further information in the form of a plan to introduce action research. These resources can be found online at www.routledge.com/textbooks/cohen7e.