CONTENTS

Acknowledgments

Preface
Moving From Being Nice to Being Genuine

Introduction

Chapter 1
Why We Are Alienated From Ourselves

Preamble

1. Intellect (or observation)

2. Feelings

3. Needs (or values)

4. The Request (or concrete and negotiable action)

Chapter 2
Becoming Aware of What We Are Truly Experiencing

Wearing Oneself Out Doing Good

Observing Without Judging or Interpreting

Feeling Without Judging or Interpreting

Identifying Our Needs Without Projecting Them Onto Others

Formulating a Concrete, Realistic, Positive, Negotiable Request

Chapter 3
Becoming Aware of What Others Are Truly Experiencing

Communicating Is Expressing and Receiving Messages

Listening Without Judging

Empathy: Being Present With Oneself and Others

Chapter 4
Creating a Space to Connect

Heads Together

Facing the Façade

All Wells End Well

Dancing Gently Toward Each Other

Cherishing a Relationship

Talking Places

Chapter 5
Emotional Security and Meaning: Two Keys to Peace

I Love You as Long as

Off With the Masks!

Beyond the No, What Are We Saying Yes to?

Chapter 6
Sharing Information and Our Values

Absolute Thinking

Breakwater or Beacon, Barbed Wire or Shepherd?

Meaningfulness and Freedom

What About the Use of Force and Punishment?

Celebrating the Intensity of Life

Chapter 7
Method

Three Minutes, Three Times a Day

Healthy Consciousness

Convivial Consciousness

Epilogue
Cultivating Peace

Violence Is Not Natural

Violence, an Old Habit

Cultivating Peace

Footnotes

Bibliography

Index

The Four-Part Nonviolent Communication Process

Some Basic Feelings and Needs We All Have

About Nonviolent Communication

About PuddleDancer Press

About the Center for Nonviolent Communication

Trade Books From PuddleDancer Press

Trade Booklets From PuddleDancer Press

About the Author