Measurement Demystified by David Vance -- Read -- Imperial Library of Trantor

Index

Cover Title Page Copyright Contents List of Figures List of Tables Foreword Preface Introduction Part I. Foundations of Measurement

1. The Talent Development Reporting Principles (TDRp) Framework

Reasons for Measuring A Framework for Measurement Measurement Maturity TDRp Measures TDRp Reports The Complete TDRp Framework Integration of the TDRp Framework With Other Standard-Setting Efforts Conclusion

2. Introduction to Basic Measures

The Consequences of Focusing on a Single Type of Measure The Solution: Be Purposeful About What You Measure Conclusion

Part II. Measurement

3. Efficiency Measures

Formal Learning Measures Informal Learning Measures Conclusion

4. Effectiveness Measures

The Five Levels of Effectiveness Measures Level 1: Reaction Level 2: Learning Level 3: Behavior and Application Level 4: Results and Impact Level 5: ROI Conclusion

5. Outcome Measures

The Importance of Outcome Measures Most Common Outcome Measures Types of Outcome Measures Application Rate as a Leading Indicator Flexibility in Creating Outcome Measures The Special Case of Competency Measures Conclusion

6. Creating a Measurement Strategy

Why a Measurement and Reporting Strategy Is Important Steps to Create a Measurement Strategy Elements of a Measurement and Reporting Strategy Conclusion

7. Selecting Measures

Measures for Programs Measures for General Studies Courses Department Initiatives Other Measures the CLO May Request Conclusion

Part III. Reporting

8. Reporting

Types of Reports and Data Displays Reporting to Inform Reporting to Monitor Reporting to Evaluate and Analyze Reporting to Manage Conclusion

9. The Three Management Reports

Running Learning Like a Business The TDRp Management Reporting Framework Conclusion

10. Creating Your Reporting Strategy

Elements of a Measurement and Reporting Strategy Report Types and Formats Plans to Generate and Distribute the Reports Resources Required for Reporting Conclusion

11. Creating Plans

Creating Plans for Outcome Measures Creating Plans for Efficiency and Effectiveness Measures Conclusion

12. Reporting Year-to-Date Results and Making Forecasts

Reporting YTD Results Making Forecasts Conclusion

Part IV. Putting It All Together

13. Implementing Measurement and Reporting

L&D’s Opportunity What’s Changing? Managing the Change Tools and Templates Conclusion

14. Pulling It All Together

Key Takeaways Opportunities Closing Thoughts

Appendixes

A. History of the TDRp Approach B. Sample Roles and Responsibilities Agreement C. Sample Measurement and Reporting Strategy D. Sample TDRp Implementation Plan E. Glossary F. Resources on Survey Design

References Index About the Authors Back Cover