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Index
Introduction
Part 1: The Leading Meaningful Change Journey
Chapter 1 The Main Character in Leading Meaningful Change Is You: Use-of-Self in the Change Process
Chapter 2 Six Keys to Guide Your Use-of-Self in the Leading Meaningful Change Process
Chapter 3 The Leading Meaningful Change Framework
Chapter 4 The Four Stages of the Leading Meaningful Change Process
Chapter 5 Maximizing the Power of Teams
Chapter 6 Tools to Foster Teamwork, Collaboration, and Partnerships in Leading Meaningful Change
Chapter 7 Case Study: City of Ottawa—One City, One Team
Part 2: The Leading Meaningful Change Toolkit
Power Map Exercise
Coaching Conversation Exercise
Change Leadership Challenge Exercise
Evaluating and Sustaining Meaningful Change Exercise
Stakeholder Analysis Exercise
Master Change Plan Exercise
Developing a Communications Plan Exercise
Change Leadership Competencies Exercise
Assessing Your Personal Style of Managing Exercise
Leading Meaningful Change Self-Development Guide
Endnotes
Acknowledgments
Index
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