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Index
More Praise for the Handbook of Conflict Resolution Title Copyright Preface Introduction Part One: Interpersonal and Intergroup Processes
Chapter One: Cooperation, Competition, and Conflict
A Theory of Cooperation and Competition The Effects of Cooperation and Competition Constructive and Destructive Competition Pathologies of Cooperation Initiating Cooperation and Competition Summary of the Theory of Conflict Resolution Implications of the Theory for Understanding Conflict Implications for Managing Conflict Implications for Training Conclusion
Chapter Two: Justice and Conflict
The Forms that Injustice Takes Implications for Understanding Conflict Implications for Training Conclusion
*Chapter Three: A Delicate and Deliberate Journey toward Justice
Theorizing Justice Frameworks: Denaturalizing Inequality and Privilege Rooting Solidarity in (Our) Nature Under What Conditions Do Persons of Privilege Challenge Unjust Social Arrangements? Challenging Inequality, Confronting Privilege Conclusion
Chapter Four: Constructive Controversy
What is Constructive Controversy? Constructive Controversy Theory Processes of Interaction Structuring Constructive Controversies Constructive Controversy and Democracy Conclusion
Chapter Five: Trust, Trust Development, and Trust Repair
What is Trust? A Definition of Trust Why Trust is Critical to Relationships Managing Trust and Distrust in Conflict Situations Conclusion
Chapter Six: Power and Conflict
A Discussion of Power Components of Power A Situated Model of Power and Conflict Implications for Training in Conflict Resolution Conclusion
Chapter Seven: Communication and Conflict
Four Communication Paradigms Form Versus Substance: Both Matter Conclusion
Chapter Eight: Language, Peace, and Conflict Resolution
Concepts of Language, Peace, and Conflict Resolution Implications for An Applied Peace Linguistics Implications for Education for Peaceful Language Use Language in Peace-Building Teacher Education Conclusion Appendix: On Languages
Chapter Nine: The PSDM Model
A Simple Model Problem Solving Decision Making Understanding Problem Solving and Decision Making in Conflict Situations Implications for Training and Practice Conclusion
Chapter Ten: Intergroup Conflict
Intergroup Conflict: Sources and Dynamics Implications for Understanding and Practice Implications for Training Conclusion
Part Two: Intrapsychic and Intragroup Processes
Chapter Eleven: Judgmental Biases in Conflict Resolution and How to Overcome Them
BIAS: A Definition Implications of Negotiator BIAS Remedying BIAS in Negotiation Conclusion
Chapter Twelve: Emotion and Conflict
The Nature of Emotions The Interaction Between Emotion and Conflict How to Intervene in Conflict, Control Negative Emotions, and Foster Positive Emotions Conclusion
Chapter Thirteen: Self-Regulation in the Service of Conflict Resolution
Understanding “Willpower” From Hot to Cool: Enabling Willpower Interpersonal Conflict Self-Regulatory Plans and Implementation Strategies Modeling, Role Play, or Rehearsal Conclusion
*Chapter Fourteen: Group Decision Making in Conflict
Groupthink and Polythink The IRAQ War—From Groupthink to Polythink Conclusion and Policy Implications
Part Three: Personal Differences
*Chapter Fifteen: Natural-Born Peacemakers?
Resolving Conflicts Negotiating Contracts Negotiating Boundaries Questions not Yet Answered Implications and Applications Conclusion
Chapter Sixteen: Resolving Intractable Intergroup Conflicts
Direct Social Psychological Approaches to Conflict Resolution Indirect Social Psychological Approaches to Conflict Resolution Incremental Beliefs, Negative Trait Judgments About the Out-Group, and Conciliatory Political Action Tendencies: The Judgment Dimensio Incremental Beliefs, Extreme Intergroup Emotions, and Conciliatory Political Action Tendencies: The Emotional Dimension Implications and Future Directions
Chapter Seventeen: Personality and Conflict
Representative Models of Personality Trait Approaches Conclusion
Chapter Eighteen: The Development of Conflict Resolution Skills
The Importance of Social-Emotional Learning and Conflict Management Stage Theories of Early Childhood Development The Function of Conflict in Early Childhood Development Middle Childhood Adolescence Adulthood Conclusion
Part Four: Creativity and Change
Chapter Nineteen: Creativity and Conflict Resolution
Evolving Systems Approach The Shadow Box Experiments The Importance of Point of View
Chapter Twenty: Some Guidelines for Developing a Creative Approach to Conflict
Creativity Resulting from Conflict Novel Point of View Time and Conflict Resolution Play and Creativity Individual Work and Collaboration Techniques for Stimulating Novel Ideas Conclusion
Chapter Twenty-One: Creativity in the Outcomes of Conflict
Overview: Person, Process, and Product Integrative Agreement as Creativity Creative Products: The Structure of Integrative Agreements Creative Products from Creative Persons in a Creative Process Conclusion
Chapter Twenty-Two: Change and Conflict
Theoretical Conceptions of the Change Process Psychological Factors Affecting the Change Process Some Implications for Training Conclusion
Chapter Twenty-Three: Changing Minds
An Overview of Persuasion Theory and Research Persuasion in the Context of Conflict Resolution Promoting Open-Minded Processing Conclusion
Chapter Twenty-Four: Learning through Reflection on Experience
The Roots of The Framework in Adult Learning Theory Our Framework of Learning Through Reflection on Experience Why Coaches and Facilitators Can be Catalysts for Learning Through Reflection Encouraging Dialogue and New Ideas in Our Learning Through Reflection on Experience Framework Conclusion
Part Five: Culture and Conflict
*Chapter Twenty-Five: The Alchemy of Change
Defining Culture Cultural Fluency: What is its Importance, and How Does it Work? Building Cultural Fluency Neuroscience as Conflict Resolution Resource Arts-Based Approaches to Conflict Resolution Implications for Pedagogy Implications for Theory and Practice
*Chapter Twenty-Six: Indigenous Lessons for Conflict Resolution
Indigenous Knowledge and Practice Harnessing of Collective Wisdom for Global Conflict Resolution, Justice, and Peace Applications and Conclusions
*Chapter Twenty-Seven: Multiculturalism and Conflict
Multiculturalism as a Social Movement Applications of Multiculturalism A Theoretical Approach to Managing Multicultural Conflict: The Integration-Adaptation Model Case Study: Multiculturalism and the Boy Scouts of America Conclusion
Chapter Twenty-Eight: Cooperative and Competitive Conflict in China
Should the Theory of Cooperation and Competition be Applied in China? Research Methods in China East Asian Tests of The Theory Cross-Cultural Studies Chinese Values for Conflict Management in China Leadership in a Hierarchical Society Developing the Theory Through Research in China Summary and Conclusion
Part Six: Difficult Conflicts
Chapter Twenty-Nine: Aggression and Violence
Defining Aggression and Violence Theories of Aggression and Violence Addressing Aggression and Violence: Implications for Practice Conclusion
Chapter Thirty: Intractable Conflict
Defining Intractable Conflict Approaches to Addressing Intractable Conflict: Five Paradigms Components of Intractable Conflicts A Dynamical Systems Model of Intractable Conflict Ten Guidelines for Altering the Attractor Landscapes of Intractable Conflicts Implications for Training Conclusion
*Chapter Thirty-One: The Pragmatics of Peace with Justice
Inherent Tensions Exploring the Practice Challenges to Synergy Latest Developments Moving Forward: Operationalizing Peace with Justice
*Chapter Thirty-Two: Terrorism
The Terrorists Terrorist Profiles: The Political, the Religious, the Criminal Terrorists in Action Strategic Options for Engaging Terrorists Knowing the Culture, Psychology, Values and Goals of The Terrorist Group Negotiating with Terrorists Rogue States Trust and Historical Gestures The Victims Media and Public Opinion Negotiation Effectiveness Conclusion
Part Seven: Models of Practice
*Chapter Thirty-Three: Negotiation
Theoretical and Empirical Roots of Integrative Negotiation Why Our Emphasis on Integrative Negotiation? How to do Integrative Negotiation Well in Typical Conflicts How to do Integrative Negotiation Well in Difficult to Resolve Conflicts Conclusion
Chapter Thirty-Four: The Mediation of Conflict
Theory and Research Implications for Understanding and Managing Conflict Implications for Training Conclusion
Chapter Thirty-Five: Teaching Conflict Resolution Skills in a Workshop
Insights from Practice Overview of The Coleman Raider Workshop Design Workshop Objectives and Pedagogy Seven Workshop Modules Conclusion Postscript
*Chapter Thirty-Six: Creating Constructive Communication through Dialogue
Dialogic Approach to Communication Dialogue Processes Problems in Communication During Conflict Preventing and Overcoming Problems in Communication Creating New Social Worlds Made from Dialogic Communication
*Chapter Thirty-Seven: An Empirically Based Approach to Couples’ Conflict
Stage 1: The Discovery of Reliable Patterns of Interaction Stage 2: Prediction and the Replication of the Prediction Stage 3: Theory Building, Understanding, and Prevention and Intervention Summary Of Effectiveness Evidence for Intervention and Prevention
Chapter Thirty-Eight: Managing Conflict through Large Group Methods
What are Large Group Intervention Methods? Three Types of Large Group Methods New Frontiers: Applications to Peace Building and Legislative Processes Conclusion
*Chapter Thirty-Nine: Group Relations and Conflict Resolution
Group Dynamics and Group Relations: A Brief History Conflict in Groups: A Diagnostic Framework Case Study: The Case of Pink Power Toward Conflict Resolution: A Group Relations Model of Intervention Conclusion
*Chapter Forty: Reconciliation between Groups
The Origins of Violence and Basic Psychological Needs Security and Reconciliation The Principles and Practices of Reconciliation Justice Processes Moving Toward Forgiveness The Multiple Processes in Reconciliation Conclusion
*Chapter Forty-One: Social Networks, Social Media, and Conflict Resolution
Traditional Social Network Analysis Social Network Research on Conflict Social Media Dynamic Network Theory Conflict Resolution Strategies in Social Networks Network Conflict Worksheet International Linkages Online Dispute Resolution Conclusion
*Chapter Forty-Two: Using Research Findings in Practice
Doing Research on Conflict Management and Resolution Communicating Research Findings Applying Research Findings Learning Gains Conclusion
*Chapter Forty-Three: Nonviolent Struggle
Examples of Nonviolent Struggle Definition of Nonviolent Struggle Importance of Nonviolent Struggle Media Coverage of Nonviolent Struggle The Future of Nonviolent Action Conclusion Glossary
Part Eight: Looking to the Future
Chapter Forty-Four: A Framework for Thinking about Research on Conflict Resolution Initiatives
Types of Research Audiences for Research Research Strategies Research Evaluating Conflict Resolution Initiatives Conclusion
Chapter Forty-Five: Some Research Frontiers in the Study of Conflict and Its Resolution
Origins and Impact of Conflict Strategic Choice Escalation and Intractability Readiness for Conflict Resolution Negotiation Mediation Conclusion
Concluding Overview About the Editors About the Contributors More from Wiley Name Index Subject Index End User License Agreement
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