Microsoft Outlook 2010 Inside Out by Boyce, Jim -- Read -- Imperial Library of Trantor

Index

Microsoft® Outlook® 2010 Inside Out Acknowledgments Conventions and Features Used in This Book

Text Conventions Design Conventions

Your Downloadable eBook Introduction

Who This Book Is For How This Book is Organized

Part 1—Working with Outlook Part 2—E-Mail and Other Messaging Part 3—Working with Contacts Part 4—Managing Your Time and Tasks Part 5—Customizing Outlook Part 6—Managing and Securing Outlook Part 7—Collaboration Part 8—Using Outlook with Exchange Server Part 9—Mobility

1. Working with Outlook

1. What’s New in Outlook 2010

A New Look and Feel

The Ribbon Navigation Pane Backstage Other Changes

Conversation Management Search Calendar Preview Quick Steps People Pane Exchange Server Improvements

Calendar Features Integrated Email Archive MailTips Multiple Exchange Server Accounts Other Improvements for Exchange Server

Extended Browser Support SharePoint Workspace What’s Out And More…

2. Outlook Overview and Startup

Overview of Outlook

Messaging

Exchange Server POP3 and IMAP Email HTTP-Based Email Text Messaging and Notifications Fax Send and Receive

Calendars and Scheduling Contact Management Task Management Tracking with the Outlook Journal Organizing Your Thoughts with Notes

How Outlook Stores Data

Personal Folders—.pst Files Options for Working Offline

Understanding Messaging Protocols and Standards

SMTP/POP3 IMAP MAPI LDAP RSS MIME S/MIME MHTML iCalendar, vCalendar, and vCard

Security Provisions in Outlook

Protection Against Web Beacons Attachment and Virus Security Digital Signatures Message Encryption

Options for Starting Outlook

Normal Startup Safe Mode Startup Starting Outlook Automatically Pinning Outlook to the Start Menu and Taskbar (Windows 7) Changing the Outlook Shortcut Startup Switches Choosing a Startup View Creating Shortcuts to Start New Outlook Items

3. Configuring Outlook Profiles and Accounts

Configuring Accounts and Services Understanding Profiles

Creating Profiles

Creating a Profile from Scratch Copying a Profile Modifying or Removing a Profile

Setting a Default Profile Choosing a Profile

Configuring Online and Offline Data Storage

Personal Folders and Offline Folders Adding Other Data Stores Removing Data Stores Configuring Offline Storage

Using an .ost File

Configuring Cached Exchange Mode Changing Your Data Storage Location Setting Send and Delivery Options

4. Working in and Configuring Outlook

Using the Ribbon Using Backstage View Using the Quick Access Toolbar Understanding the Outlook Folders Working with the Standard Outlook Views

Outlook Today Inbox

Previewing Messages Customizing the Inbox View

Adding and Removing Columns Changing Column Order Changing Column Names Changing Column Width Changing Column Alignment Changing Column Data Format Grouping Messages

Applying View Customizations to Other Folders

Calendar

Working with the Schedule Using the Calendar’s Reading Pane Using the Task List Using the Date Navigator Customizing the Calendar View Applying Calendar Views to Other Folders

Contacts

Customizing the Contacts View

Tasks

Customizing the Tasks View

Notes Deleted Items Choosing the Startup View

Using Other Outlook Features

Using the Navigation Pane

Using Objects in the Navigation Pane Controlling the Navigation Pane’s Appearance

Using Multiple Outlook Windows Using the Folder List Using the Status Bar Using the Reading Pane Using the InfoBar

Configuring Outlook Options Using Outlook Effectively

5. Creating and Using Categories

Understanding Categories Customizing Your Category List Assigning Categories to Outlook Items

Assigning Categories to Existing Outlook Items Assigning a Quick Click Category Assigning Categories Automatically

Modifying Categories and Category Assignments

Changing Existing Categories Changing Category Assignments Changing Category Assignments of Multiple Items at One Time

Organizing Data with Categories Viewing Selected Categories Only Sharing a Category List

Sharing Categories with a Registry File Sharing Categories with Email

Using Categories Effectively

2. Email and Other Messaging

6. Managing Address Books and Distribution Lists

Understanding Address Books

Outlook 2010 Address Book Global Address List (GAL) LDAP (Internet Directory Services) Other Address Lists

Configuring Address Books and Addressing Options

Setting the Contacts Display Option for the OAB Removing Contacts Folders from the OAB Setting Other Addressing Options

Selecting the Default Address Book for Lookup Creating Address Entries in a Specific Address Book Specifying How Names Are Checked

Creating Address Book Entries Modifying Addresses Removing Addresses

Finding People in the Address Book Using AutoComplete for Addresses

Deleting or Adding Entries in the Suggested Contacts Folder Deleting the Entire Contents of the Suggested Contacts Folder

Using Contact Groups (Distribution Lists)

Creating Contact Groups Modifying a Contact Group Renaming a Contact Group Deleting a Contact Group Hiding Addresses When Using a Contact Group Contact Groups for Multiple Address Fields Using Distribution Lists with Exchange Server

Adding a Server-Side Distribution List to Contacts Modifying a Server-Side Distribution List

Adding Addresses to the Address Book Automatically Using the Mobile Address Book (MAB)

7. Using Internet Mail Accounts

Using Internet POP3 Email Accounts

Configuring General Settings for Internet Accounts Configuring Outgoing Server Settings for Internet Accounts Configuring Connection Settings for Internet Accounts Configuring Advanced Settings for Internet Accounts

Using IMAP Accounts

Controlling Where Outlook Stores IMAP Messages

Using Outlook for Hotmail and Windows Live Accounts

Installing and Configuring the Outlook Connector for Hotmail

Using Outlook with Gmail Accounts

Synchronizing Outlook and Google Apps

Using Multiple Accounts

Sending Messages Using a Specific Account

Keeping a Copy of Your Mail on the Server Viewing Full Message Headers

8. Sending and Receiving Messages

Working with Messages

Opening a Standard Message Form Addressing Messages Including Carbon Copies and Blind Carbon Copies Copying Someone on All Messages Using Templates and Custom Forms for Addressing Specifying Message Priority and Sensitivity Saving a Message to Send Later Setting Sending Options Controlling When Messages Are Sent Requesting Delivery and Read Receipts Using Message Tracking and Receipts Options Sending a Message for Review Replying to Messages Forwarding Messages Using Other Reply and Forwarding Options Deleting Messages Undeleting Messages

Controlling Synchronization and Send/Receive Times

Setting Up Send/Receive Groups

Creating New Groups Modifying Existing Groups

Limiting Message Size Scheduling Send/Receive Synchronization

Configuring Send/Receive Schedules Disabling Scheduled Send/Receive Processing

Configuring Other Messaging Options

Setting Up Notification of New Mail Using Message Alerts

Using Mobile Alerts

Managing Messages and Attachments

Saving Messages Automatically Retaining a Copy of Sent Messages Working with Attachments

Previewing Attachments Viewing Attachments Saving Attachments to a Disk

Saving Messages to a File Moving and Copying Messages Between Folders

9. Beyond Simple Text Messages

Formatting Text in Messages

Formatting Lists Options on the Format Text Tab Working with Styles

Using Style Sets Creating a Custom Style Set

Using Tables

Inserting a Table in a Message Working with Tables Working with Quick Tables

Using Special Text Features

Quick Parts Drop Cap Date & Time Text Box WordArt Object

Including Illustrations in Messages

Inserting a Picture from a File Inserting Clip Art Inserting Shapes Inserting a Chart

Chart Tools Design Tab Chart Tools Layout Tab Chart Tools Format Tab

Inserting SmartArt

SmartArt Tools Design Tab SmartArt Tools Format Tab

Using Symbols in a Message

Inserting an Equation Inserting a Symbol Inserting a Horizontal Line

Working with Hyperlinks

Inserting Hyperlinks Inserting Hyperlinks to Files or Web Pages Inserting a Hyperlink to a Place in the Current Message Inserting a Hyperlink to a New Document Inserting a Hyperlink to an Email Address Removing a Hyperlink Inserting Bookmarks

Including Other Items in a Message

Attaching Files Inserting Files in the Body of a Message Including an Outlook 2010 Item Attaching a Business Card to a Message Including a Calendar

Customizing the Appearance of Your Messages

Understanding How Outlook Formats Messages

Office Themes Older Themes Stationery Style Sets

Using Themes to Customize Your Messages

Colors Fonts Effects Page Color

Creating a Custom Theme Using Stationery to Customize Your Messages

Using Signatures

Understanding Message Signatures Defining Signatures Adding Signatures to Messages Backing Up Your Signatures

Using the Proofing and Research Tools

Set the Proofing Language Configuring Research Options

10. Finding and Organizing Messages

Using Conversation View

Cleaning Up Conversations

Setting Cleanup Options

Ignoring a Conversation Balancing Cleanup Against Retention

Finding and Organizing Messages with Search Folders

Using Search Folders Customizing Search Folders Creating a New Search Folder

Finding Messages with Windows Search Flagging and Monitoring Messages and Contacts

Flagging Received and Previously Sent Messages Flagging Outgoing Messages Viewing and Responding to Flagged Messages Flagging Contact Items

Grouping Messages by Customizing the Folder View Filtering a View Using Categories Managing Email Effectively

11. Processing Messages Automatically

Understanding Message Rules Creating and Using Rules

Creating New Rules from Existing Items Create New Rules Using the Rules Wizard Applying Rules to Specific Folders or All Folders Copying Rules to Other Folders Creating Rules That Use OR Logic Modifying Rules

Controlling Rules

Setting Rule Order Stopping Rules from Being Processed Disabling and Removing Rules

Sharing Rules with Others Backing Up and Restoring Rules Using Rules to Move Messages Between Accounts Running Rules Manually and in Specific Folders Creating and Using Quick Steps

Quick Steps Overview Using the Default Quick Steps Creating Your Own Quick Steps

Creating Simple Quick Steps from Predefined Options Creating Custom Quick Steps

Editing Quick Steps Copying Quick Steps Using Quick Steps Effectively

12. Managing Junk Email

How Outlook 2010 Junk Email Filtering Works

No Automatic Filtering Low High Safe Lists Only Understanding How Outlook 2010 Uses the Filter Lists Deleting Instead of Moving Messages

How Outlook 2010 Phishing Protection Works Enabling and Configuring Junk Email Filtering Controlling Automatic Downloads

Configuring Automatic Downloading of External Content

Marking and Unmarking Junk Email Creating Other Junk Email Rules Other Spam Filtering Solutions

Filtering in Exchange Server Using Third-Party Filters

Managing Junk Email Effectively

13. Responding to Messages Automatically

Creating Automatic Responses with the Out Of Office Assistant

Understanding Out Of Office Assistant Features Using the Out Of Office Assistant with Exchange Server 2003 and Earlier Using the Out Of Office Assistant for Exchange Server 2007 and 2010 Creating Custom Out Of Office Rules

Creating Automatic Responses with Custom Rules

Setting Up the Reply Creating Automatic Responses from Local Templates Creating Automatic Responses from the Server

14. Securing Your System, Messages, and Identity

Configuring HTML Message Handling Protecting Messages with Digital Signatures

Understanding Digital Certificates and Signatures Obtaining a Digital Certificate Copying a Certificate to Another Computer

Backing Up Your Certificate Installing Your Certificate from a Backup

Signing Messages

Understanding S/MIME and Clear-Text Options Adding Your Digital Signature Setting Global Security Options Creating and Using Security Profiles Reading Signed Messages Changing Certificate Trust Relationships Configuring CA Trust Configuring CA Trust for Multiple Computers Viewing and Validating a Digital Signature

Encrypting Messages

Getting Ready for Encryption

Swapping Certificates Obtaining a Recipient’s Public Key from a Public CA

Sending Encrypted Messages Reading Encrypted Messages Importing Certificates from Outlook Express

Protecting Data with Information Rights Management

Using Microsoft’s IRM Service Viewing IRM-Protected Messages Working with Multiple Accounts

15. Receiving Messages Selectively

Understanding Remote Mail Options

Remote Mail in a Nutshell

Working with Message Headers

Downloading Message Headers Marking and Unmarking Message Headers

Marking to Retrieve a Message Marking to Retrieve a Copy Marking to Delete a Message Unmarking a Message

Processing Marked Headers

Selective Downloading for IMAP Accounts Selective Downloading for POP3 Using Send/Receive Groups

Retrieving Only Message Headers Retrieving Based on Message Size Keeping Messages on the Server

16. Using RSS Feeds

Understanding RSS Configuring RSS Adding RSS Feeds to Outlook Using Your RSS Feeds Adding an OPML File to Outlook Managing Your RSS Feeds Setting RSS Properties Creating Rules for RSS Feeds

17. Using LDAP Directory Services

Overview of LDAP Services Configuring a Directory Service Account in Outlook

Setting the Search Base

Using LDAP to Find People

3. Working with Contacts

18. Creating and Managing Your Contacts

Working with the Contacts Folder Creating a Contact Entry

Creating Contact Entries from the Same Company Creating a Contact Entry from an Email Message Copying an Existing Contact Entry

Creating Other Contacts Folders Working with Contacts

Associating a Contact with Other Items and Documents

Associating Contacts and Documents Removing a Link

Assigning Categories to Contacts Resolving Duplicate Contacts Phoning a Contact Sending an Email Message to a Contact Connecting to a Contact’s Website Scheduling Appointments and Meetings with Contacts

Scheduling a Meeting with a Contact

Assigning a Task to a Contact Flagging a Contact for Follow-Up Finding Contacts

Viewing Contacts

Using Standard Views in the Contacts Folder Customizing Contacts View

Filtering Contacts View Configuring Fonts and Card Dimensions Using Automatic Formatting Filtering Contacts with Categories

Printing Contacts

Custom Contact Printing with Word

Working with Contact Groups

Creating a Personal Contact Group Adding or Deleting Names in a Contact Group

Sharing Contacts

Sharing Your Contacts Folders Sharing Contacts with vCards

Creating a vCard from a Contact Entry Including a vCard with Your Signature Saving a Contact Entry as a vCard Saving a vCard Attachment in Your Contacts Folder

Setting Contact Options Using Contacts Effectively

4. Managing Your Time and Tasks

19. Scheduling Appointments

Calendar Basics

Understanding Calendar Items Using the Time Bar Using the Date Navigator Using the To-Do Bar Setting the Number of Days Displayed Selecting a Date

Working with One-Time Appointments

Specifying the Subject and Location Specifying Start and End Times Setting a Reminder Classifying an Appointment Adding a Note Categorizing an Appointment Saving an Appointment Changing an Appointment to an Event

Working with One-Time Events

Using the Event Form Changing an Event to an Appointment

Creating a Recurring Appointment or Event Modifying an Appointment or Event

Changing an Appointment or Event Deleting an Appointment or Event

Using Categories and Colors

Assigning Color Categories to an Appointment Manually Assigning Color to an Appointment Automatically

Printing Calendar Items Customizing the Current Calendar View

Redefining Fields Filtering Calendar Items Controlling Fonts and Other View Settings

Creating a Custom View

Creating a New View Copying a View Using Overlay Mode to View Multiple Calendars in One

Backing Up Your Schedule Managing Time Zones

Changing the Time Zone Using Two Time Zones

Managing Your Calendar Effectively

20. Scheduling Meetings and Resources

Sending a Meeting Request

Scheduling a Meeting Scheduling a Meeting from an Email (Reply With Meeting) Scheduling a Meeting from the Contacts Folder Changing a Meeting

Scheduling a Meeting with the Scheduling Assistant Responding to a Meeting Request

Receiving a Request for a Meeting Receiving a Response to Your Request Checking Attendees

Scheduling Resources

Setting Up Resources for Scheduling Using the Configured Resources Viewing a Room Calendar

Managing Meetings Effectively

Find the Best Time for the Meeting Use Scheduling Assistant to Help Schedule Meetings Set a Sufficient Reminder to Enable You to Make Meetings on Time

21. Managing Your Tasks

Working with Tasks in the Tasks Folder

Creating a Task Creating a Recurring Task Adding a Reminder Setting a Task Estimate Marking a Task as Completed

Assigning Tasks to Others

About Task Ownership Making or Accepting an Assignment Reclaiming Ownership of a Declined Task Assigning Tasks to Multiple People Tracking the Progress of a Task Sending a Task Status Report Creating an Unassigned Copy of an Assigned Task

Viewing and Customizing the Tasks Folder

Changing Fonts and Table View Settings Using Conditional Formatting Setting General Task Options

Working with Tasks in Other Ways

Working with Tasks in the To-Do Bar

Changing the Task List View

Working with Tasks in Outlook Today Using the Daily Task List

Managing Tasks Effectively

22. Tracking Documents and Activities with the Journal

Understanding the Outlook Journal Using Automatic Journaling

Setting Journal Options Turning Off Automatic Journaling Recording Email Messages Automatically Recording Contact Information Automatically Recording Document Activity Automatically

Adding Journal Items Manually

Recording Work in a File Manually Recording Outlook Items Manually Recording Other Activities Manually Recording Phone Calls Manually

Creating and Using Custom Entry Types Changing Journal Entries

Modifying an Entry Moving an Entry on the Timeline Deleting an Entry

Connecting Journal Activities to Individual Contacts Viewing the Journal

Using Timeline View Using Entry List View Using Last Seven Days View Using Phone Calls View Customizing Journal Views

Displaying Item Labels on the Monthly Timeline Showing Week Numbers

Printing Journal Items Sharing Journal Information Using the Journal Effectively

Make Using the Journal a Habit Use the Journal’s Automatic Recording Features Use the Journal Only for Those Things You Need to Track Add Addresses to Your Primary Contacts Folder Create Custom Entry Types to Meet Your Individual Needs Time Management Using the Journal

Using Views to Analyze Time Usage Using Custom Views of the Journal Exporting Journal Items to Other Programs

23. Notes and OneNote Integration

Understanding Outlook Notes Configuring Note Options Working with Notes

Adding a Note Reading and Editing a Note Forwarding a Note Adding a Note Sent to You Using a Note to Create a Task or an Appointment Moving and Copying Notes

Copying a Note to the Clipboard Copying a Note to the Desktop or Another Folder

Changing Note Color Assigning Color Categories to Notes Printing a Note Date and Time Stamping Notes Deleting a Note

Viewing Notes Creating New Notes Folders Overview of OneNote Copying Items from Outlook to OneNote

5. Customizing Outlook

24. Using Templates

Working with Email Templates

Creating an Email Template Using an Email Template Using a Template with a Contact Group

Using Other Outlook Template Types

Appointments and Meetings Contacts Tasks and Task Requests Journal Entries

Editing Templates Sharing Templates Using Templates Effectively

25. Customizing the Outlook Interface

Customizing the Navigation Pane

A Quick Tour of the Navigation Pane Showing and Hiding the Navigation Pane Changing the Number of Buttons on the Navigation Pane Adding a Shortcut to an Outlook Folder or a Public Folder Adding a File Folder or Document to the Navigation Pane Adding a Web Site to the Navigation Pane Removing a Shortcut from the Navigation Pane Renaming a Shortcut in the Navigation Pane Working with Groups in the Navigation Pane

Adding a Group to the Navigation Pane Renaming a Group in the Navigation Pane Removing a Group from the Navigation Pane

Customizing the To-Do Bar Customizing the Ribbon

Modifying Existing Items and Tabs Adding New Items Creating Your Own Ribbon Tabs Sharing Your Customized Ribbon Resetting Customizations

Customizing the Quick Access Toolbar Customizing the Outlook Today View

Configuring Outlook Today

Specifying the Startup View Specifying Folders to Show Setting Calendar Options Setting Task Options Using Styles

26. Creating Custom Views and Print Styles

Creating and Using Custom Views

Basing a New View on an Existing View Creating a New View from Scratch Modifying, Renaming, or Deleting a View Customizing a View’s Settings

Configuring Columns Grouping Data Sorting Data Applying Filters to the View Configuring Fonts and Other General Settings Creating Rules for Conditional Formatting of Text

Printing in Outlook

Overview of Print Styles Printing from Outlook Creating Custom Print Styles Deleting Print Styles Resetting Print Styles

Custom Printing with Scripts and Word

Using a Custom Contact Style Using a Custom Message Style

Custom Printing with Excel

27. Designing and Using Forms

Overview of Standard Forms, Item Types, and Message Classes

Outlook Forms Outlook Item Types Outlook Message Classes

Creating Custom Forms from Standard Forms

Compose vs. Read Outlook Fields Item Types and Fields

Creating Custom Forms from Scratch Creating Multipage Forms Adding and Arranging Controls

Properties

Display Layout Value Validation

Standard Controls

Adding Graphics to Forms Adding User-Defined Fields Publishing and Sharing Forms

Saving Forms Publishing Forms Choosing Forms

Using Forms Effectively

28. Automating Common Tasks

Understanding Automation Options Understanding Macros Using Macros

Creating a Macro from Scratch Running a Macro Editing a Macro Stepping Through a Macro Deleting a Macro Sharing Macros with Others

Setting Macro Security

Specifying Trusted Sources Signing Your Macros to Avoid Security Warnings

6. Managing and Securing Outlook

29. Managing Outlook Folders and Data

Understanding Outlook Folders Working with the Folder List Using and Managing Folders

Using a Folder Creating a Folder Adding a Folder Shortcut to the Navigation Pane Working with Favorite Email Folders Working with Other Folder Groups

Creating Folder Groups Adding Folders to a Group Remove Folders from a Group

Renaming a Folder Copying and Moving a Folder Deleting a Folder Setting Folder Properties

Configuring General Folder Properties Configuring Home Page Properties for a Folder Configuring AutoArchive Properties for a Folder Configuring Permissions for a Folder Configuring Synchronization Properties for a Folder Configuring Properties for a Contacts Folder

Using Home Pages with Folders

Why Use Home Pages? Assigning a Web Page to a Folder Removing a Web Page from a Folder Using a Folder’s Home Page

Using Multiple Personal Folders

Adding a Personal Folder Removing a Personal Folder

Managing Data

Copying and Moving Data to Other Folders Storing Items in the Root of Your Mail Store

30. Archiving, Backing Up, and Restoring Outlook Data

Archiving Your Outlook Data

Archiving Your Data Manually Restoring Data After a System Failure or a Reinstallation

Configuring Automatic Archiving

Run AutoArchive Every n Days Prompt Before AutoArchive Runs Delete Expired Items Archive Or Delete Old Items Show Archive Folder In Folder List Specifying How Archived Items Are Handled Applying Settings to All Folders Using AutoArchive Settings for Individual Folders Setting Retention Policy

Backing Up and Restoring Data

Backing Up Your Outlook Data Backing Up Your Personal Folders

Backing Up Using File Copy Backing Up Using the Microsoft Backup Utility

Restoring Your Data Using the Offline Folders Option

31. Moving Data in and out of Outlook with Import/Export

Exporting Data

Exporting Outlook Data to a .pst File Exporting Addresses Exporting Data to a File

Importing Data

Importing Data into Outlook Importing Internet Mail Account Settings Importing Internet Mail and Addresses Importing a vCard File Importing an iCalendar or a vCalendar File Importing from Another Program File

32. Finding and Organizing Outlook Data

Using Instant Search

Configuring Instant Search

Turning Instant Search On and Off Choosing Search Options Controlling Which Data Files Are Searched

Performing a Search

Refining Your Search Making Fields from Custom Forms Available

Configuring Indexing Options

Searching for Contacts Using Advanced Find

The Advanced Find Dialog Box Specifying Advanced Search Criteria

Organizing Data

Organizing Your Email

Search Folders Using Folders Using Rules Using Color Categories Using Views

Organizing Your Calendar, Contacts, Tasks, and Notes

Organizing Your Outlook Items Effectively

33. Security and Virus Protection

Providing Virus Protection

Implementing Server-Side Solutions Implementing Client-Side Solutions

Virus Protection in Outlook

Protecting Against Viruses in Attachments

Protected View Level 1 Attachments Level 2 Attachments

Configuring Blocked Attachments

Configuring Attachments in Exchange Server Using Outlook Security Settings

Attachment Security Settings Custom Form Security Settings

Configuring Security Using Group Policy

Setting the Outlook Security Mode

Configuring Attachment Blocking Directly in Outlook

Removing Blocked File Types from the Level 1 List Adding Blocked File Types to the Level 1 List

Opening Blocked Attachments

Allowing Level 1 Attachments Allowing Level 2 Attachments

Protecting Against Office Macro Viruses Enabling Applications to Send Email with Outlook

Configuring Programmatic Access

Configuring Programmatic Access Using Group Policy

Trusting Applications

Using Group Policy to Trust Applications

Tips for Securing Your System

7. Collaboration

34. Delegating Responsibilities to an Assistant

Delegation Overview Assigning Delegates and Working as an Assistant

Adding and Removing Delegates Taking Yourself Out of the Meeting Request Loop Opening Folders Delegated to You Scheduling on Behalf of Another Person Sending Email on Behalf of Another Person

Granting Access to Folders

Configuring Access Permissions Accessing Other Users’ Folders

Sharing Folders with Invitations

35. Sharing Calendars

Sharing Your Calendar Managing Your Shared Calendar Information

Understanding What Status Is Available Publishing Your Schedule

Publishing Your Calendar to Microsoft Office Online Publishing to FTP, HTTP, and File Servers

Setting the Search Location for Free/Busy Information Refreshing Your Schedule Sharing Your Calendar via Email Sending a Link to Your Internet Free/Busy Information Through Email Changing the Free/Busy Status of an Item

Using Calendar Groups and Schedule View

Using the Built-In Calendar Groups Creating a Calendar Group Creating a Group from Existing Calendars Moving/Removing Calendars and Groups

Creating Your Own Free/Busy Server

36. Integrating Outlook with Other Office Applications

Using Contacts for a Mail Merge in Word

Filtering Contacts in or out of the Merge

Performing a Mail Merge from Outlook Exporting Contacts to Access Importing Contacts from Access Exporting Contacts to Excel Importing Contacts from Excel Exporting Tasks to Office Applications Using Notes in Other Applications

37. Using Office Communicator and Outlook

Overview of OCS and Office Communicator Configuring Office Communicator

Setting Up the Server Connection Configuring Online Presence and Status Behavior Setting Access Levels Turning on Conversation History Organizing Your Contacts

Using OCS and Office Communicator Features in Outlook

Viewing Availability Sending Email Replying with an IM Making a Call

Using Outlook Features from Office Communicator

Sending Email from Communicator Scheduling a Meeting from Communicator Adding a Communicator Contact to Outlook

Using Conversation History

Configuring History Behavior in Communicator Working with the Conversation History Folder

38. Collaboration with Outlook and SharePoint

Overview of SharePoint

The Foundations of SharePoint Extending SharePoint with MOSS or SharePoint Server 2010

Setting Up Alerts

Alerts in WSS 3.0/MOSS Alerts in SharePoint Foundation/SharePoint Server 2010

Add an Alert for an Entire List or Library Adding an Alert for a Single Item

Working with Shared Documents

Uploading a Document—WSS 3.0/MOSS Uploading a Document—SharePoint 2010 Creating a Document from the Site Working with Existing Documents and Version Control

Working with Shared Contacts in Outlook Integrating Outlook and SharePoint Calendars Managing SharePoint List Connections in Outlook Configuring Alerts from Outlook

Adding Alerts from Outlook Editing and Deleting Alerts from Outlook Rules Based on Alerts

Using Outlook to Work with SharePoint Libraries and Files

Connecting a SharePoint Library to Outlook Downloading Individual Files from a SharePoint Library to Outlook Opening Files from a SharePoint Site in Outlook Editing Files from a SharePoint Site in Outlook Removing SharePoint Files in Outlook Removing SharePoint Folders in Outlook Using Email to Add a File to a SharePoint Library

8. Using Outlook with Exchange Server

39. Configuring the Exchange Server Client

Outlook as an Exchange Server Client Configuring General Properties Configuring Advanced Properties Configuring Security Properties Configuring Connection Properties

Verifying Connection Status Testing AutoConfiguration

40. Using Outlook with Exchange Server

Sending Messages

Addressing Messages Checking Names Controlling When Messages Are Delivered Setting Messages to Expire

Recalling a Sent Message Before It Is Read Copying Global Addresses to Your Contacts Folder Voting in Outlook

Sending a Message for a Vote

Using the Default Voting Responses Using Custom Responses

Casting Your Vote Viewing and Sorting Votes Setting Options for Voting

41. Working Offline and Remotely

Offline vs. Remote Establishing a Remote LAN Connection

Using HTTP to Connect (Outlook Anywhere)

Working Offline with Outlook 2010 and Exchange Server

Configuring Startup Options Using Offline Folders

Synchronizing with the Exchange Server Mailbox Synchronizing with Send/Receive Groups

Using an Offline Address Book

9. Mobility

42. Accessing Your Outlook Items Through a Web Browser

Overview of Outlook Web App

Outlook Web App Features Web Browser Options Authentication Options

Using Outlook Web App

Connecting to the Server Sending and Receiving Messages Sorting Messages Copying and Moving Messages Deleting Messages Working with Other Folders

Renaming and Deleting Folders

Working with Calendar, Contacts, and Other Items

Calendar Folder Contacts Folder Other Folders

Configuring the Out Of Office Assistant in Outlook Web App Configuring Other Options for Outlook Web App

43. Making Outlook Mobile

Why Mobility Is Important Overview of Mobility Features in Exchange Server Using Outlook Anywhere for Remote Access to Exchange Server Using Outlook Mobile Service Accounts

Adding an Outlook Mobile Service Account Using the Mobile Address Book Sending Text Messages to Mobile Users Forwarding Messages to Mobile Devices

Forwarding Alerts and Messages to Your Mobile Devices

Setting Up Alerts for Exchange Server Accounts

Forward Calendar Alerts and Summaries from Exchange Server Forward Email Messages

Setting Up Client-Side Alerts and Forwarding

Forwarding Calendar Alerts and Summaries from Outlook Setting Up Mobile Reminders from Outlook Setting Up Email Forwarding to Mobile Devices from Outlook Creating Rules to Forward Messages to Mobile Devices

Setting Outlook Mobile Service Options Using a Mobile Signature

Index About the Author Copyright

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