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Index
Cover
Title Page
Copyright
About the Author
Other Books in the Series
Contents
Map of Botswana
Introduction
Key Facts
Chapter 1 - Land & People
Geographical Snapshot
Climate
The People
A Brief History
Towns and Cities
Government
The Economy
Status Among the Family of Nations
Chapter 2 - Values & Attitudes
Botswana’s Time Warp
Recognition
Respect
Fairness and Jealousy
Attitudes to Other Africans
Pride and Prejudice
Patience
Conformity
Avoidance of Confrontation
Work Ethic
Punctuality and Appointments
The Importance of the Group
Marriage, Sexuality, and Having Children
Gender Equality
Attitudes to Women
Status Symbols
Racial Attitudes
Chapter 3 - Customs & Traditions
The Cycle of Traditional Life
Rain Shrines
The Cattle Post
Goats
Other Animals
Religion
Tswana Traditions
Tribal Regiments
Chapter 4 - Making Friends
Work and Social Life
Greetings
Expectations of Outsiders
Clubs and Associations
Invitations Home
Gift Giving
Manners
Chapter 5 - Private & Family Life
Traditional Social Structure
Rural Living Conditions
Daily Life and Routine in a Rural Village
Urban Living Conditions
Family Occasions
How Life is Changing
Chapter 6 - Time Out
Leisure
Entertainment
Sports
Shopping for Pleasure
Currency and Money Changing
Restaurants and Local Food
Food and Drink
Tourist Destinations
Chapter 7 - Travel, Health, & Security
Air Botswana
Roads and Road Traffic
Intercity Travel
Local Transportation
Where to Stay
Health Matters
Crime
Chapter 8 - Business Briefing
Business Culture
The “Elders”
Office Etiquette
Meetings
Appearance and Business Dress
Punctuality
Business Entertaining
Confrontation
Supervision
Women in Management
Presentation and Listening Styles
Negotiations
Planning
Contracts
Teamwork and Management
Taking the Initiative
Decision Making
Starting a Business in Botswana
Chapter 9 - Communicating
Language
Body Language
Libraries
Media
Services
Conclusion
Appendix: Glossary
Further Reading
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