The Triple Bottom Line by Savitz, Andrew W. -- Read -- Imperial Library of Trantor

Index

Cover Praise Page Title Page Copyright Dedication Introduction

Notes

Part One: The Sustainability Imperative

Utopia of Chocolate The Dark Side of an Icon A Habit of Secrecy The Hershey Heritage Goes Up for Sale The Chocolate Hits the Fan About-Face Lessons from the Chocolate Mess Notes

Chapter 2: The Sustainability Sweet Spot: How to Achieve Long-Term Business Success

Where Profit Meets the Common Good “Prove It!” Three Ways Sustainability Enhances Your Business Additional Business Benefits of Sustainability Hard Cases Why Now? Notes

Chapter 3: The Age of Sustainability

Sustainable Business—an Old Idea Made New Again New Pressures on Business A Freer World A More Interdependent World A Networked World An Imperiled World A Socially Conscious World A Corporate World A World of Empowered Employees A World of Investor Activists A World of Stakeholders When Global Trends Arrive on Your Doorstep Notes

Chapter 4: Business Responds

Sustainability Reaches the C-Suite Organizational Support for the Sustainability Movement Sustainability—a Story of Success and Failure Reasons for Failure From Superficial to Systemic Change A Challenge for Every Manager and Every Department Notes

Chapter 5: The Backlash Against Sustainability

The Cynics: “Sustainability Is Corporate Hype” The Skeptics: “The Business of Business Is Business” Notes

Part Two: How Sustainability Can Work for You

Giving a Voice to the Critters Who Owns the Penobscot? The Industrialization of the Penobscot “We Are the Penobscot River” Warfare over the Penobscot Change in Ownership, Change in Attitude Swimming Upstream Together Hammering Out Consensus Promises Kept Lessons of the Penobscot Partnership Notes

Chapter 7: Where Do You Stand Today?: Your Sustainability Self-Assessment

Determining Where You Stand Who You Are What You Do How You Do It How Sustainability Applies to Your Industry Notes

Chapter 8: Sustainability Jiu-Jitsu: Turning Short-Term Challenges into Opportunities

Risks and Opportunities—the Yin and Yang of Sustainability Look for Low-Hanging Fruit Turn Crises into Opportunities Notes

Chapter 9: Shaping Your Sustainability Strategy

Chapter 10: Implementing Your Sustainability Program

Making Sustainability Operational: Goals, Processes, and Key Performance Indicators Getting Organized The Virtual Sustainability Department Integrating Sustainability into Every Department Sustainability and Human Resources Notes

Chapter 11: Managing Stakeholder Engagement

Why Stakeholder Engagement Is Essential Stakeholders Have a Vote on Your Future Seeing Through Your Stakeholders' Eyes Who Are Your Stakeholders, Anyhow? What Do Your Stakeholders Care About? How Do You Prioritize Your Stakeholders? Advanced Stakeholder Strategy Notes

Chapter 12: Dealing with Special Stakeholder Challenges

The Many Faces of NGOs Managing Partnerships with NGOs Creating Your Own Stakeholders Engagement with Your Value Chain Complexities of Responsible Value-Chain Management Customers as Stakeholders: The Power of Information Employees as Stakeholders Using Social Media to Enhance Your Stakeholder Relationships Notes

Chapter 13: Measuring and Reporting Your Progress

Sustainability Metrics—the Unacknowledged Driver The Global Reporting Initiative The Costs and Benefits of Reporting The Hidden Risks of Sustainability Reporting The Rise of Online and Integrated Reporting Notes

Chapter 14: Aligning Your Culture to Support Sustainability

Sustainability and Corporate Culture Why Corporate Culture Resists Sustainability The Three Levels of Corporate Culture Evaluating Your Existing Culture Identifying and Overcoming Underlying Assumptions That Hold You Back Corporate Capabilities That Nurture Sustainability Notes

Chapter 15: The Emerging Multipurpose Company

Sustainability: An Evolving Concept The Multipurpose Business: Merging Private Profit and Public Good Big Business and the Multipurpose Model New Ways to Finance Multipurpose Businesses New Ways of Measuring Value Global Problems and Business Opportunities Notes

Appendix Creating a Sustainability Management System

Key Action Steps

Acknowledgments About the Authors More from Wiley Index