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Index
Cover Page
Title Page
Copyright Page
Contents at a Glance
Table of Contents
About the Author
About the Technical Reviewer
Acknowledgments
Reader Services
Command Syntax Conventions
Introduction
Target Audience
About the CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) Exams
About This Book
Chapter Format and Conventions
Additional Elements
The Hands-On Approach
Goals for This Book
Part I Core 1 (220-1001)
Chapter 1. Laptops, Part 1
1.1 - Given a scenario, install and configure laptop hardware and components.
Chapter 2. Laptops, Part 2
1.2 - Given a scenario, install components within the display of a laptop.
1.3 - Given a scenario, use appropriate laptop features.
Chapter 3. Smartphones, Tablets, and Other Mobile Devices, Part 1
1.4 – Compare and contrast characteristics of various types of other mobile devices.
1.5 – Given a scenario, connect and configure accessories and ports of other mobile devices.
Chapter 4. Smartphones, Tablets, and Other Mobile Devices, Part 2
1.6 – Given a scenario, configure basic mobile device network connectivity and application support.
1.7 – Given a scenario, use methods to perform mobile device synchronization.
Chapter 5. Ports, Protocols, and Network Devices
2.1 – Compare and contrast TCP and UDP ports, protocols, and their purposes.
2.2 – Compare and contrast common networking hardware devices.
Chapter 6. SOHO Networks and Wireless Protocols
2.3 – Given a scenario, install and configure a basic wired/wireless SOHO network.
2.4 – Compare and contrast wireless networking protocols.
Chapter 7. Networked Hosts and Network Configuration
2.5 – Summarize the properties and purposes of services provided by networked hosts.
2.6 – Explain common network configuration concepts
Chapter 8. Network Types and Networking Tools
2.7 – Compare and contrast Internet connection types, network types, and their features.
2.8 – Given a scenario, use appropriate networking tools.
Chapter 9. Cables and Connectors
3.1 – Explain basic cable types, features, and their purposes.
3.2 – Identify common connector types.
Chapter 10. RAM and Storage
3.3 – Given a scenario, install RAM types.
3.4 – Given a scenario, select, install and configure storage devices.
Chapter 11. Motherboards and Add-on Cards
3.5 – Given a scenario, install and configure motherboards, CPUs, and add-on cards.
Chapter 12. CPUs
3.5 – Given a scenario, install and configure motherboards, CPUs, and add-on cards.
Chapter 13. Peripherals and Power
3.6 – Explain the purposes and uses of various peripheral types.
3.7 – Summarize power supply types and features.
Chapter 14. Custom PCs and Common Devices
3.8 – Given a scenario, select and configure appropriate components for a custom PC configuration to meet customer specifications or needs.
3.9 – Given a scenario, install and configure common devices.
Chapter 15. Printers and Multifunction Devices
3.10 – Given a scenario, configure SOHO multifunction devices/printers and settings.
3.11 – Given a scenario, install and maintain various print technologies.
Chapter 16. Cloud Computing and Client-side Virtualization
4.1 – Compare and contrast cloud computing concepts.
4.2 – Given a scenario, set up and configure client-side virtualization.
Chapter 17. Computer Troubleshooting 101
5.1 – Given a scenario, use the best practice methodology to resolve problems.
Chapter 18. Troubleshooting Motherboards, CPUs, RAM, and Power
5.2 – Given a scenario, troubleshoot problems related to motherboards, RAM, CPUs, and power.
Chapter 19. Troubleshooting Hard Drives and RAID Arrays
5.3 – Given a scenario, troubleshoot hard drives and RAID arrays.
Chapter 20. Troubleshooting Video Issues and Mobile Devices
5.4 – Given a scenario, troubleshoot video, projector, and display issues.
5.5 – Given a scenario, troubleshoot common mobile device issues while adhering to the appropriate procedures.
Chapter 21. Troubleshooting Printers
5.6 – Given a scenario, troubleshoot printers.
Chapter 22. Troubleshooting Wired and Wireless Network Problems
5.7 – Given a scenario, troubleshoot common wired and wireless network problems.
Part II Core 2 (220-1002)
Chapter 23. Operating System Types and Windows Versions
1.1 – Compare and contrast common operating system types and their purposes.
1.2 – Compare and contrast features of Microsoft Windows versions.
Chapter 24. Operating System Installation
1.3 – Summarize general OS installation considerations and upgrade methods.
Chapter 25. Microsoft Command Line Tools
1.4 – Given a scenario, use appropriate Microsoft command line tools.
Chapter 26. Microsoft Operating System Features and Tools, Part 1
1.5 – Given a scenario, use Microsoft operating system features and tools.
Chapter 27. Microsoft Operating System Features and Tools, Part 2
1.5 – Given a scenario, use Microsoft operating system features and tools.
Chapter 28. Windows Control Panel Utilities
1.6 – Given a scenario, use Microsoft Windows Control Panel utilities.
Chapter 29. Windows Networking and Application Installation
1.8 – Given a scenario, configure Microsoft Windows networking on a client/desktop.
1.7 – Summarize application installation and configuration concepts.
Chapter 30. Linux and macOS Tools
1.9 – Given a scenario, use features and tools of the macOS and Linux client/desktop operating systems.
Chapter 31. Physical and Logical Security
2.1 – Summarize the importance of physical security measures.
2.2 – Explain logical security concepts.
Chapter 32. Wireless Security, Malware, and Social Engineering
2.3 – Compare and contrast wireless security protocols and authentication methods.
2.4 – Given a scenario, detect, remove, and prevent malware using appropriate tools and methods.
2.5 – Compare and contrast social engineering, threats, and vulnerabilities.
Chapter 33. Windows Security Settings and Best Practices
2.6 – Compare and contrast the differences of basic Microsoft Windows OS security settings.
2.7 – Given a scenario, implement security best practices to secure a workstation.
Chapter 34. Mobile Device Security
2.8 – Given a scenario, implement methods for securing mobile devices.
Chapter 35. Data Destruction and SOHO Security
2.9 – Given a scenario, implement appropriate data destruction and disposal methods.
2.10 – Given a scenario, configure security on SOHO wireless and wired networks.
Chapter 36. Troubleshooting Microsoft Windows
3.1 – Given a scenario, troubleshoot Microsoft Windows OS problems.
Chapter 37. Troubleshooting PC Security Issues and Malware Removal
3.3 – Given a scenario, use best practice procedures for malware removal.
3.2 – Given a scenario, troubleshoot and resolve PC security issues.
Chapter 38. Troubleshooting Mobile Operating Systems
Wi-Fi Troubleshooting
Bluetooth Troubleshooting
Troubleshooting E-mail Connections
Troubleshooting and Stopping Applications
Initiating Resets
Additional Mobile Device Troubleshooting
Chapter 39. Documentation, Change Management and Disaster Recovery
4.1 – Compare and contrast best practices associated with types of documentation.
4.2 – Given a scenario, implement basic change management best practices.
4.3 – Given a scenario, implement basic disaster prevention and recovery methods.
Chapter 40. Safety Procedures and Environmental Controls
4.4 – Explain common safety procedures.
4.5 – Explain environmental impacts and appropriate controls.
Chapter 41. Incident Response, Communication, and Professionalism
4.6 – Explain the processes for addressing prohibited content/activity, and privacy, licensing, and policy concepts.
4.7 – Given a scenario, use proper communication techniques and professionalism.
Chapter 42. Basic Scripting and Remote Access Technologies
4.8 – Identify the basics of scripting.
4.9 – Given a scenario, use remote access technologies.
Chapter 43. Getting Ready for the Exams and Farewell
Getting Ready for the Exams
Tips for Taking the Real Exams
Beyond the CompTIA A+ Certification
The CompTIA A+ Cram Sheet
220-1001
220-1002
A+ 220-1001: Practice Exam #1
Answers at a Glance
Explanations for Answers
A+ Core 2 (220-1002): Practice Exam #1
Answers at a Glance
Explanations for Answers
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