CONTENTS
1. Beating the Clock: Adaptive Time Management in a Fluid Environment by Geoffrey P. Timms
2. Creating Manuals for Job Duties by Holly Flynn
3. How to Manage Serving Students of Generational Poverty by Kris Baughman and Rebecca Marcum Parker
4. How to Protect Your Library from Employment Discrimination Claims by Michael A. Germano
6. Creating a Staff Accountability System by Terry Ann Lawler
7. Planning Ahead: Time Management in Defining Goals by Geoffrey P. Timms
8. Transforming an Off-Campus Library from Empty Space to Award Winner in One Year by Seamus Scanlon
10. Communication and Staff Awareness in the Branch Library by Jason Kuhl
11. ASSURE-ing Your Collection by Roxanne Myers Spencer and Barbara Fiehn
12. Billy Club: A Model for Dealing with Unreturned Library Materials by Suzann Holland
13. Collaboration for Library Collection Acquisition by Lorette S. J. Weldon
14. Community Partnerships: The Key to Providing Programs in a Recession by Ashanti White
15. CVL Leads: Mentorship and Leadership by Robin Shader
16. How to Manage a Student-Centric Library Service for Nontraditional Users by Seamus Scanlon
17. Managing Overnight by Ken Johnson and Susan Jennings
19. Management Tips for Merging Multiple Service Points by Colleen S. Harris
20. SuperStarz: An Experience in Grant Project Management by Vera Gubnitskaia
21. Utilizing Retired Individuals as Volunteers by Ashanti White
Part III. Information Technology
23. Facebook for Student Assistants by Susan Jennings and Ken Johnson
24. Improving Communication with Blogs by Alice B. Ruleman
25. Improving Productivity with Google Apps by Suzann Holland
27. Putting Missing Pieces from the Collection Together with SharePoint by Lorette S. J. Weldon
28. Real-Life Management Using Virtual Tools by Vera Gubnitskaia
29. Session Control Software for Community Users in an Academic Library by Jeffrey A. Franks
30. To Friend or Not to Friend: The Facebook Question by Kim Becnel
31. Why a Wiki? How Wikis Help Get Work Done by Alice B. Ruleman
33. Hiring and Training Graduate Assistants for the Academic Library by Erin O’Toole
35. Managing Librarians and Staff with Young Children by Holly Flynn
36. Mentoring Graduate Assistants in the Academic Library by Erin O’Toole
37. New Employee Orientation by Bradley Tolppanen and Janice Derr
38. Discrimination in Employment: An Overview for Library Managers by Michael A. Germano
39. Obtaining Compliance from Underperforming Employees: Talking It Through by Terry Ann Lawler
40. Planning for Change: Ensuring Staff Commitment by Jason Kuhl
41. Shadow and Learn: Knowing Your Staff by Robin Shader
42. Staff Shortages by Bradley Tolppanen and Janice Derr
43. No Surprises: Keeping Your Board in the Loop by Lynn Hawkins
44. Board Meetings That Work by James B. Casey
45. Library Partners: Cooperating with Other Nonprofits by John Helling
47. Using Numbers to Make Your Case by James B. Casey
48. Staying in the Game: Public Relations on a Shoestring by Lynn Hawkins