Getting to Yes with Yourself

CONTENTS

Introduction: The First Negotiation

1 Put Yourself in Your Shoes

From Self-Judgment to Self-Understanding

2 Develop Your Inner BATNA

From Blame to Self-Responsibility

3 Reframe Your Picture

From Unfriendly to Friendly

4 Stay in the Zone

From Resistance to Acceptance

5 Respect Them Even If

From Exclusion to Inclusion

6 Give and Receive

From Win-Lose to Win-Win-Win

Conclusion: The Three Wins

Acknowledgments

About the Author

Also by William Ury

About the Publisher