Contents

List of tables and figures

Acronyms and abbreviations

About the author

Preface

Using this textbook

Project management life-cycle on a page

1 Project management: An adaptable body of knowledge

Unwrapping project management

What exactly is a project?

What exactly is management?

What exactly is project management?

Project management principles

Are all leaders effective?

Developing management and leadership attributes

Competing project management methodologies

Navigating the project life-cycles

Tracing failure and success

Mapping project processes

Review questions

Case study

2 Organisational capability: Emerging strategy, justification and capability

Escalating thought bubbles to projects

The role of an inspiring strategy

Revisiting operational reality

Maintaining the credibility of change

Modelling the process of managing change

Justifying the strategic decision

Non-numeric selection models

Numeric selection models

Evaluating the models

Project classifications

Building the business case

Program and portfolios

Organisational maturity

Individual competence

Knowledge competencies

Performance competencies

Personal competencies

Project organisational structures

Project governance

The project management office

Culture and its organisational impact

Review questions

Case study

3 Stakeholder management: Strategies for continuous engagement

Identifying stakeholders

Is stakeholder identification enough?

Plan stakeholder management

Manage stakeholder engagement

Control stakeholder engagement

Review questions

Case study

4 Scope management: Delivering on changing expectations

Planning scope management

Collecting the requirements

Defining the scope

Building in objective validation criteria

Controlling the scope

Review questions

Case study

5 Time management: Developing and controlling the schedule

Planning the schedule management approach

Defining the project activities

Estimating activity durations

Identifying the resource capability

Experimenting with the sequence

Accelerated or delayed delivery

Don’t get hung up on time just yet

Developing the schedule

Working with the critical path

Controlling the schedule

Review questions

Case study

6 Cost management: Ending the reliance on the budget variance

Planning for cost management

Estimating project costs

Estimating techniques

Pulling the budget together

Crashing the schedule

Review questions

Case study

7 Quality management: Achieving technical excellence and customer satisfaction

Planning for quality management

Performing quality assurance

Quality control processes

Review questions

Case study

8 Human resource management: Developing and maintaining individual and team performance

Planning for human resource management

Acquiring the multi-generational project team

Developing the project team

Teams and their personalities

Managing the project team

Conflict management

Review questions

Case study

9 Communications management: Matching intent with outcome

Planning communications management

Managing project communications

The project meeting

The project performance reports

Controlling communications management

Review questions

Case study

10 Risk management: Proactively managing uncertainty, complexity and change

Planning for risk management

Identifying the risks

Performing qualitative and quantitative risk analysis

Planning risk responses

Controlling project risk

Review questions

Research activities

Case study

11 Procurement management: Embedding value into the project

Planning procurement management

Conducting procurement activities

Controlling procurement activities

Closing out procurement activities

Review questions

Case study

12 Integration management: Unifying a coordinated approach

Developing the project proposal

Developing the project management plan

Directing and managing the work

Monitoring and controlling the performance

Performing integrated change control

Close down the project

What about early project termination?

Mapping project processes

In summary

Review questions

Case study

Appendix 1: Issue matrix

Appendix 2: Linking theory and practice activities

Appendix 3: Project management templates

Glossary

Bibliography

Index