Contents

1. Introduction
2. Part 1: The Leading Meaningful Change Journey
   1. Chapter 1 The Main Character in Leading Meaningful Change Is You: Use-of-Self in the Change Process
   2. Chapter 2 Six Keys to Guide Your Use-of-Self in the Leading Meaningful Change Process
   3. Chapter 3 The Leading Meaningful Change Framework
   4. Chapter 4 The Four Stages of the Leading Meaningful Change Process
   5. Chapter 5 Maximizing the Power of Teams
   6. Chapter 6 Tools to Foster Teamwork, Collaboration, and Partnerships in Leading Meaningful Change
   7. Chapter 7 Case Study: City of Ottawa—One City, One Team
3. Part 2: The Leading Meaningful Change Toolkit
   1. Power Map Exercise
   2. Coaching Conversation Exercise
   3. Change Leadership Challenge Exercise
   4. Evaluating and Sustaining Meaningful Change Exercise
   5. Stakeholder Analysis Exercise
   6. Master Change Plan Exercise
   7. Developing a Communications Plan Exercise
   8. Change Leadership Competencies Exercise
   9. Assessing Your Personal Style of Managing Exercise
   10. Leading Meaningful Change Self-Development Guide
4. Endnotes
5. Acknowledgments
6. Index