Contents

List of illustrations

Author’s foreword and acknowledgements

Foreword: Professor Emeritus Michael J. Baker,University of Strathclyde, UK

PART I

General principles and understanding

1  Marketing and marketing in publishing

The meaning of marketing

What marketing means in publishing

Checklists for achieving good marketing

Segmenting, targeting and positioning

Branding

Integrated marketing communications (IMC)

Relationship marketing

2  What’s for sale?

Roles and situations in which content might be marketed

Where the marketing and selling of publishing content goes on

Who is involved in marketing?

3  Understanding the market: market research and other sources of market information

Defining terms: market insight, insight hypothesis, market intelligence and market research

Secondary and primary research

How to commission market research

Syndicated market research within the publishing industry

Examples of how market research might get used in a publishing context

4  Profit, loss and accountability

Drawing up a budget

How a budget is divided up

How do you set a budget?

Sample costings for publishing products and services

When to spend a budget

How to monitor a budget

How to make a budget go further

Managing cash flow

Securing sponsorship, partnerships and other methods of financial support

Hanging on to a marketing budget

PART II

Putting this into practice

5  ‘The medium is the message’

Important information before you start – to ensure your market can find you

Different formats for marketing information

Advance information

A website entry

Jacket/cover copy

Catalogues

Leaflets and flyers

Posters, showcards and point of sale

Space advertising

Telesales campaigns

Radio, television and cinema advertising

6  How to write a marketing plan

Introduction

Coming up with a plan

What have we got to sell? Researching the product

Who is it for? Researching the market

What benefits does the product/service offer your market?

Initial situation analysis: where are we now?

Establishing objectives: what do we want to achieve?

Developing a strategy: how will we get there, in broad terms?

Formulating a plan: how will we get there, in detail?

Marketing basics

Developing marketing plans for individual titles

Allocating a budget: how much will it cost?

Communicating the plan to others

Motivating the implementation of the plan

Evaluating results

A final checklist for marketing plans

7  Selling

Influences on individual buyer behaviour

Selling to individuals

Top tips for effective sales communication

How selling works in a publishing context

8  Direct marketing

Why the principles of direct marketing matter to publishers

The essentials for a direct marketing campaign

Plans

The audience

Offers

The most appropriate medium for direct marketing

Timing

The copy platform

Response devices

Design services

System of despatch

Monitoring effectiveness

Fulfilment services

Telemarketing

A final checklist for all forms of direct marketing

9  Online marketing

Core principles for marketing online

Specific advice for particular online media

Websites

Blogging

Email

Social media: Facebook

LinkedIn

Twitter

Author involvement online

10  Publicity and PR

The practicalities of dealing with the media

The recipient – understanding journalists

The role of the press release

Offering an exclusive

Review lists

Literary editors

Inspection copies

Author interviews

How to sell ideas to journalists by email and telephone

11  Working with authors and other vital partnerships

Authors

How to work well with authors

Working with authors who have previously self-published

Working with other industry suppliers

Working with publishing colleagues

Working with individual freelance staff

Temporary staff on work placement or work experience

12  Organising events, presentations and other opportunities to share content

Ten top tips for preparing for events

Organisational meetings

Sales conferences

Promotional parties and title launches

Press conferences

Author tours, literary festivals and signing sessions

Exhibitions

Awards and literary prizes

13  Techniques for writing effective copy

What is copywriting?

Six basic principles

Acronyms for copywriters

Further techniques for effective copywriting

Other ideas for attracting attention

Writing headlines

Writing copy for titles you do not understand

Disentangling long and difficult blurbs

Presenting and defending your copy

14  The layout and dissemination of marketing materials

Design

What is good design?

How promotional text gets read

How to find a designer

How to work effectively with a designer

How a design job progresses

How to proofread text

Managing without a designer

Getting material printed

How to request an estimate from a printer

PART III

Specific advice for particular markets

15  Approaching specific interest markets: the value and significance of the niche in publishing

Finding the general reader

Marketing children’s books

Opportunities for children’s publishers today

Key difficulties for those marketing children’s titles

Marketing techniques for promoting children’s titles

Selling resources to public libraries

How to send information to public libraries

Public lending right

Promoting to university academics

Promoting textbooks to the academic market

Summary books and study aids

Research monographs

Professional resources

Selling to academic libraries

Selling to educational markets

How to reach the market

Selling educational material to international markets

Marketing to doctors and other healthcare professionals

How to communicate effectively with doctors

When is the best time to promote to doctors?

Other opportunities for publishers in this area

The role of medical librarians

Selling to professional and industrial markets

Important information for approaching professional markets

Format of published and marketing material

Glossary

Appendix

Bibliography

Index