1. “Majority of U.S. Employees Not Engaged Despite Gains in 2014” Gallup: Employee Engagement, Amy Adkins, accessed January 28, 2015, www.gallup.com/poll/181289/majority-employees-not-engaged-despite-gains-2014.aspx
2. Roberts, Monty. From My Hands To Yours: Lessons from a Lifetime of Training Championship Horses. Monty and Pat Roberts Inc., 2007.
3. Roberts, Monty. From My Hands To Yours: Lessons from a Lifetime of Training Championship Horses. Monty and Pat Roberts Inc., 2007.
4. Bennet Wong and Jock McKeen, The New Manual for Life (Gabriola Island, British Columbia, Canada: PD Publishing, 1998), 63.
5. Ibid
6. Ibid
7. Ibid
8. Linda Kohanov, Power of the Herd: A Nonpredatory Approach to Social Intelligence, Leadership and Innovation (Novato: New World Library 2013) 25
9. Bob Sherwin, Why Women Are More Effective Leaders Than Men (Business Insider, January 24, 2014), www.businessinsider.com/study-women-are-better-leaders-2014-1
10. Jack Zenger and Joseph Folkman, Are Women Better Leaders Than Men (Harvard Business Review: March 15, 2012), https://hbr.org/2012/03/a-study-in-leadership-women-do
11. Adapted from, The Haven Communication Model, www.haven.ca/resource/model-haven-communication-model
12. Handel, Steven, The Power of Being Heard: How Listening to Others Helps Empower Them (The Emotion Machine, March 19, 2012), www.theemotionmachine.com/the-power-of-being-heard
13. Bruneau, Emile G. and Rebecca Saxe, The Power of Being Heard: The benefits of ‘perspective-giving’ in the context of intergroup conflict (Journal of Experimental Social Psychology. July 2012, Vol. 48(4)), www.sciencedirect.com/science/article/pii/S0022103112000297
14. Simon Sinek, Start with Why: How Great Leaders Inspire Everyone to Take Action (New York: Penguin Group, 2009)
15. Jim Collins, Jerry I. Porras, Built to Last: Successful Habits of Visionary Companies (Harper Business Essentials, 2004) [4883]
16. Patrick Lencioni, The Advantage: Why Organizational Health Trumps Everything Else in Business (San Francisco: Jossey-Bass, A Wiley Imprint, 2012) pg. 77
17. Ibid
18. Patrick Lencioni, Death by Meeting, A Leadership Fable…About Solving the Most Painful Problem in Business (San Francisco: Josey-Bass, a Wiley Imprint, 2004)
19. Edwards, Cliff. Intel: Supercharging Silicon Valley (Bloomberg 2004), www.bloomberg.com/news/articles/2004-10-03/intel-supercharging-silicon-valley
20. Harari, Oren. Quotations from Chairman Powell: A Leadership Primer (GovLeaders.org, 1996), www.govleaders.org/powell.htm
21. Vivian Giang, The ‘Two Pizza Rule’ Is Jeff Bezos’ Secret to Productive Meetings, Business Insider, October 29, 2013, www.businessinsider.com/jeff-bezos-two-pizza-rule-for-productive-meetings-2013-10
22. Project Management Institute, “Why Good Strategies Fail, Lessons for the C-Suite” The Economist, March 2013
23. William Bridges, Managing Transitions: Making the Most of Change 2nd Edition (Boston: Da Capo Press a Member of the Perseus Books Group, 2003)
24. Elizabeth Kubler-Ross, M.D., On Death & Dying: What the Dying Have to Teach Doctors, Nurses, Clergy & Their Own Families (New York: Scribner, 1969)