NOTES

INTRODUCTION

1. John C. Maxwell, Developing the Leader Within You (Nashville: Thomas Nelson, 1993), 5–12.

2. Brad Herzog, The Sports 100: The One Hundred Most Important People in American Sports History (New York: MacMillan, 1995), 7.

CHAPTER 1

1. Stephen R. Covey, The Seven Habits of Highly Effective People: Restoring the Character Ethic (New York: Simon and Schuster, 1989).

2. Proverbs 22:1 NIV.

3. Donald T. Phillips, Lincoln on Leadership: Executive Strategies for Tough Times (New York: Warner Books, 1992), 66–67.

4. Bill Kynes, “A Hope That Will Not Disappoint,” quoted in Best Sermons 2 (New York: Harper and Row, 1989), 301.

CHAPTER 2

1. Everett Shostrom, Man the Manipulator.

2. Bits and Pieces.

3. Jack Canfield and Mark Victor Hansen, “All the Good Things,” in Chicken Soup for the Soul (Deerfield Beach, FL: Health Communications, 1993), 126–28.

4. Arthur Gordon, “The Gift of Caring,” in A Touch of Wonder.

5. Greg Asimakoupoulos, “Icons Every Pastor Needs,” Leadership, Fall 1993, 109.

6. Dennis Rainey and Barbara Rainey, Building Your Mate’s Self-Esteem (Nashville: Thomas Nelson, 1993).

CHAPTER 3

1. 1 Samuel 17:32–37 NIV.

CHAPTER 4

1. Quoted by Fred Barnes in the New Republic.

2. David Grimes, (Sarasota, Florida) Herald-Tribune.

3. Brian Adams, Sales Cybernetics (Wilshire Book Co., 1985), 110.

4. Eric Allenbaugh, Wake-Up Calls (Austin: Discovery Publications, 1992), 200.

CHAPTER 5

1. M. Michael Markowich, Management Review, cited in Behavioral Sciences Newsletter.

2. Art Mortell, “How to Master the Inner Game of Selling,” vol. 10, no. 7.

3. Kent M. Keith, The Silent Revolution: Dynamic Leadership in the Student Council (Cambridge, MFT: Harvard Student Agencies, 1968).

4. Ecclesiastes 4:9–12 NIV.

5. Robert Schuller, ed., Life Changers (Old Tappan, NJ: Revell).

CHAPTER 6

1. Quoted in Og Mandino, The Return of the Ragpicker (New York: Bantam Books, 1992), 72.

CHAPTER 7

1. Quoted in advertisement, Esquire.

2. Mortimer R. Feinberg, Effective Psychology for Managers (Englewood Cliffs, NJ: Prentice Books, 1975).

3. “The Top Problems and Needs of Americans,” Ministry Currents, January–March 1994.

4. Tim Hansel, Holy Sweat (Waco: Word, 1987), 134.

5. Ernie J. Zelinski, The Joy of Not Knowing It All (Edmonton, Alberta, Canada: Visions International Publishing, 1995), 114.

6. David Armstrong, Managing by Storying Around, quoted in The Competitive Advantage.

CHAPTER 8

1. Tom Peters and Nancy Austin, A Passion for Excellence.

2. Charles B. Ruth, The Handbook of Selling (Prentice-Hall).

3. Florence Littauer, Personality Plus (Grand Rapids: Revell, 1983), 24–81.

4. Carl Sandberg, Lincoln: The Prairie Years.

CHAPTER 9

1. The Nordstrom Way, 15–16.

CHAPTER 10

1. Joseph Bailey, “Clues for Success in the President’s Job,” Harvard Business Review (special edition), 1983.