Foreword by John Boudreau
Acknowledgments
About the Authors
Interviewees
Vignettes
Preface
I Understanding the Fundamentals
1 Why Workforce Analytics?
2 What’s in a Name?
3 The Workforce Analytics Leader
4 Purposeful Analytics
5 Basics of Data Analysis
6 Case Studies
II Getting Started
7 Set Your Direction
8 Engage with Stakeholders
9 Get a Quick Win
III Building Your Capability
10 Know Your Data
11 Know Your Technology
12 Build the Analytics Team
13 Partner for Skills
14 Establish an Operating Model
IV Establishing an Analytics Culture
15 Enable Analytical Thinking
16 Overcome Resistance
17 Communicate with Storytelling and Visualization
18 The Road Ahead
Glossary
References
Index