In writing this book, I have drawn upon the lessons and experience gathered from numerous assignments and programmes with various clients over the last decade. I have also made references to many books and articles that have been of great help for me in my 30-odd years in business management and consultancy.
Many sources have already been acknowledged in the book. In the following notes, I have indicated other sources that correspond with statements, phrases or ideas, that appear in specific chapters of the book.
1. Maitland, A. “Top Women Tip the Scales,” Financial Times, (Oct 11, 2007).
1. Hill, L. Becoming A Manager: How New Managers Master the Challenges of Leadership. (Boston, Harvard Business School Press, 2003).
2. Charan, R., Drotter, S., and Noel, J. The Leadership Pipeline: How to Build the Leadership Powered Company. (San Francisco, Jossey-Bass, 2001).
1. Bennis, W. Why Leaders Can’t Lead: The Unconscious Conspiracy Continues. (San Francisco, Jossey-Bass, 1989).
2. McCall, M. The High Flyers: Developing the Next Generation of Leaders. (Boston, Harvard Business School Press, 1998).
1. Yu, D. Confucius from the Heart: Ancient Wisdom for Today’s World. (London, Macmillan, 2009).
1. Blake, R. and Mouton, J. The Managerial Grid: Key Orientations for Achieving Production through People. (Houston, Gulf Publishing Company, 1968).
1. Goleman, D. “What Makes a Leader,” Harvard Business Review (November–December, 1998).
1. Kolb, D. Experiential Learning: Experience as the Source of Learning and Development. (New Jersey, Prentice Hall, 1984).
2. McCall, M. “Leadership Development through Experience,” Academy of Management Executive (Vol.18, No.3, 2004).
1. Hallowell, D. “Overloaded Circuits: Why Smart People Underperform,” Harvard Business Review (January, 2005).
1. Coutu, D. “Smart Power: A Conversation with Leadership Expert Joseph S. Nye Jr.,” Harvard Business Review (November, 2008).
1. Landsberg, M. The Tao of Coaching. (London, Profile Books Ltd, 2003).
2. This concept is from Blanchard et al. on Situational Leadership.
3. Oncken, W.J. and Wass, D.L. “Management Time: Who’s Got the Monkey?” Harvard Business Review (November-December, 1999).
1. The GROW Model was developed by Graham Alexander in the 1980s.
1. Nichols, M. The Lost Art of Listening: How Learning to Listen Can Improve Relationships. (New York, The Guilford Press, 1995).
1. Cannon, M.D. and Witherspoon, R. “Actionable Feedback: Unlocking the Power of Learning and Performance Improvement,” Academy of Management Executive (Vol.19, No.2, 2005).
2. The www ebi approach came from Ng Nam Guan, a participant at a workshop that I conducted, during a discussion on how to give feedback.
1. Advice from Marshall Goldsmith.
1. Wageman, R., Nunes, D.A., Burruss, J.A., and Hackman, J.R. Senior Leadership Teams: What it Takes to Make Them Great. (Boston, Harvard Business School Press, 2008).
1. Based on work on Blanchard et al. on Situation Team Leadership.
2. Siebdrat, F., Hoegl, M., and Ernst, H. “How to Manage Virtual Teams,” MITSloan Management Review (Summer, 2009).
1. For more information, visit www.extendeddisc.com.
2. Belbin, M. Team Roles at Work. (London, Butterworth Heinemann, 2nd ed., 2010).
1. Much in this chapter has been based on the Towers Perrin 2007–2008 Global Workforce Study.
1. The story about traffic congestion is based on: Tan, H.Y. “One Road to Safety Lies in Having Fewer Lines,” The Straits Times (02 January, 2010).
2. Nisbett, R. The Geography of Thought: How Asians and Westerners Think Differently ...and Why. (New York, Free Press, 2003).
1. Edmondson, A.C., and Smith, D.M. “Too Hot to Handle? How to Manage Relationship Conflict,” California Management Review (Fall 2006).
1. I have drawn upon and adapted much from the work on leading change by various writers and thinkers such Bridges, Mitchell, Kotter et al.
1. I have drawn upon and adapted from the work on influencing by Conger, Cohen, Cialdini et al.
1. Gabarro, J.J. and Kotter, J.P. “Managing Your Boss,” Harvard Business Review (June, 2005).
1. Fischer, P. The New Boss: How to Survive the First 100 Days. (London, Kogan, 2007).
1. Reardon, K. It’s All Politics: Winning in a World where Hard Work and Talent aren’t Enough. (New York, Doubleday, 2005).
1. Carpi, J. “Stress: It’s Worse than You Think,” Psychology Today (January-February, 1996).
1. Heenan, D. Double Lives: Crafting Your Life of Work and Passion for Untold Success (Palo Alto, Davies-Black Publishing, 2002).
1. I would like to acknowledge Audrey Lee and Charles de Brabant for providing the context for this script.
1. The “Leadership Turns Framework” has been adapted from the work of Charan, Drotter and Noel.
1. McCall, M. “Leadership Development through Experience,” Academy of Management Executive (Vol.18, No.3, 2004).