[en] Operation Blue Sapphire LaCroix Publishing Group
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[en] The Experience Economy · Work Is Theater & Every Business a Stage Harvard Business Review Press
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[en] Markets of One · Creating Customer-Unique Value Through Mass Customization Harvard Business Review Press
[en] The Experience Economy, With a New Preface by the Authors Harvard Business Review Press
[en] Golden Country Scribner
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[en] The Perfect Order of Things Thomas Allen Publishers
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