NOTES

Introduction

1.	In Time, directed by Andrew Niccol (Los Angeles: 20th Century Fox, 2011), DVD.
2.	Darren Davis, “The Secret History of Kanban by Darren Davis [Guest Post],” Northwest Cadence, February 19, 2015, http://blog.nwcadence.com/the-secret-history-of-kanban-by-darren-davis/.
3.	Kate Murphy, “No Time to Think,” The New York Times, July 25, 2014, http://www.nytimes.com/2014/07/27/sunday-review/no-time-to-think.html.
4.	Niklas Modig and Pär Åhlström, This is Lean: Resolving the Efficiency Paradox, (Stockholm: Rheologica Publishing, 2016), Introduction.
5.	W. Edwards Deming, as quoted in John Hunter, “A Bad System Will Beat a Good Person Every Time,” The W. Edwards Deming Institute Blog, February 26, 2015, https://blog.deming.org/2015/02/a-bad-system-will-beat-a-good-person-every-time/.

Part I

1.1

1.	Vanessa Bohns, “Why Is It So Hard to Say No?,” interview by Jeremy Hobson, Here and Now, March 31, 2014, www.wbur.org/hereandnow/2014/03/31/saying-no-psychology.
2.	Todd Watts, “Addressing the Detrimental Effects of Context Switching with DevOps,” DevOps Blog, Software Engineering Institute at Carnegie Mellon University, March 5, 2015, https://insights.sei.cmu.edu/devops/2015/03/addressing-the-detrimental-effects-of-context-switching-with-devops.html.
3.	“Context Switching,” OSDev.org, last modified December 29, 2015, http://wiki.osdev.org/Context_Switching.
4.	Harry F. Harlow, as quoted in Daniel H. Pink, Drive: The Surprising Truth about What Motivates Us, (New York: Riverhead Books, 2011), 3.
5.	“The Hounds of Baskerville,” Sherlock, directed by Paul McGuigan, written by Mark Gatiss, aired on January 8, 2012, on BBC.
6.	David Rock, Your Brain at Work: Strategies for Overcoming Distraction, Regaining Focus, and Working Smarter All Day Long, (New York: Harper Business, 2009), 47.
7.	Edward R. Tufte, Envisioning Information, (Cheshire, CT: Graphics Press, 2013), 50.
8.	Dan Weatbrook, personal conversation with author, 2015.

1.2

1.	Troy Magennis, “Entangled: Solving the Hairy Problem of Team Dependencies,” Agile Alliance conference video, 1:15:15, August 5, 2015, https://www.agilealliance.org/resources/videos/entangled-solving-the-hairy-problem-of-team-dependencies/.
2.	Maura Thomas, “Your Team’s Time Management Problem Might Be a Focus Problem,” Harvard Business Review, February 28, 2017, https://hbr.org/2017/02/your-teams-time-management-problem-might-be-a-focus-problem.

1.3

1.	2016 State of DevOps Report, (Portland, OR: Puppet Labs, 2016) 26, https://puppet.com/resources/whitepaper/2016-state-of-devops-report.

1.4

1.	Ross Garber, as quoted in Gary Keller, The ONE Thing: The Surprisingly Simple Truth Behind Extraordinary Results (London: John Murray, 2013), 19.

1.5

1.	Michael Feathers, Working Effectively with Legacy Code, (Upper Saddle River, NJ: Prentice Hall, 2004), xvi.
2.	Donald G. Reinertsen, The Principles of Product Development Flow: Second Generation Lean Product Development (Redondo Beach: Celeritas, 2009), 152.
3.	Reinertsen, The Principles of Product Development Flow, 47.

Part II

1.	Colin Ware, Information Visualization: Perception for Design, (San Francisco: Morgan Kaufman, 2000), 2.
2.	Ware, Information Visualization, 2.
3.	Linda Kreger Silverman, Upside-Down Brilliance: The Visual-Spatial Learner. (Denver: DeLeon Gifted Development Center, 1999), www.gifteddevelopment.com.

2.1

1.	Philippe Kruchten, What Colour is Your Backlog, presentation, July 7, 2011, https://pkruchten.files.wordpress.com/2012/07/kruchten-110707-what-colours-is-your-backlog-2up.pdf.
2.	Silverman, Upside-Down Brilliance.

2.3

1.	Cornelia Davis, personal conversation with author, April 2017.

2.4

1.	Wikipedia, “Pomodoro Technique,” last modified April 10, 2017, https://en.wikipedia.org/wiki/Pomodoro_Technique.
2.	Langdon Morris, High Performance Organizations in a Wicked Problem World (Walnut Creek, CA: Innovation Labs, 2004), http://www.innovationlabs.com/high_performance.pdf.

2.5

1.	Daniel Kahneman, Thinking Fast and Slow (New York. Farrar, Straus and Giroux, 2015), 4.
2.	“Cost of Delay,” BlackSwanFarming.com, accessed April 22, 2017, http://blackswanfarming.com/cost-of-delay/.

2.7

1.	Julia Wester, “Visualizing More than Just Work with Kanban Boards,” EverydayKanban.com, March 9, 2016, http://www.everydaykanban.com/2016/03/09/visualizing-more-than-just-work-with-kanban-boards/#housemove.
2.	Jim Benson and Tonianne DeMaria Barry, Personal Kanban: Mapping Work, Navigating Life (Seattle, WA: Modus Cooperandi Press, 2011), 158–159.

Part III

3.1

1.	Wikipedia, “Hofstadter’s law,” last modified February 12, 2017, https://en.wikipedia.org/wiki/Hofstadter%27s_law.
2.	Daniel S. Vacanti, Actionable Agile Metrics for Predictability: An Introduction (Victoria, BC: Leanpub, 2015), 51–53.
3.	Reinertsen, The Principles of Product Development Flow, 59.
4.	Kaomi Goetz, “How 3M Gave Everyone Days Off and Created an Innovation Dynamo,” Co.Design, February 1, 2011.
5.	Goetz, “How 3M Gave Everyone Days Off.”

3.4

1.	“Lean Coffee Lives Here,” Lean Coffee, accessed May 29, 2017, http://leancoffee.org/
2.	Adam Yuret, How to Have Great Meetings: A Lean Coffee Book (Seattle, WA: Context Driven Agility Press, 2016).

3.5

1.	David McCandless, “What Makes a Good Data Visualization,” InformationIsBeautiful.net, accessed July 2017, http://www.informationisbeautiful.net/2015/what-makes-a-good-data-visualization.

Conclusion

1.	Jared M. Spool, “The Quiet Death of the Major Re-Launch,” UIE, August 7, 2006, https://articles.uie.com/death_of_relaunch/.
2.	Klaus Leopold and Siegfried Kaltenecker, Kanban Change Leadership: Creating a Culture of Continuous Improvement, (Hoboken, NJ: Wiley, 2015), 277.