A
- acceptance of technology theory 24–6, 30
- access (physical)
- access phases 2, 113, 134
- accessibility 43, 74–5, 112–13, 137, 153
- adult education 54, 64, 69, 70, 71, 104, 124, 126, 134, 138, 152, 153
- Africa 54, 85, 87, 147
- Americans 8, 42, 55, 89, 92, 104, 107, 124
- age 42, 53–4, 72, 77, 86–7, 103, 106–8
- artificial intelligence 114, 128–9, 130
- attitudes to digital media 34–9, 113, 149–50
- augmented reality 49, 78, 114, 128–9, 130, 157
- automation 74, 75–6, 128–9, 130, 156
- awareness programmes 140–1, 145, 150, 152
B
- Bonfadelli, Heinz 94,
- Bourdieu, Pierre 27, 28, 118, 123
- Brazil 55
- broadband 48–9, 50, 53, 55–6, 75, 92, 135, 142–3, 146–8, 151–2
- Broadband Technology Opportunities Program 142
- Bush administration 8–9, 142
C
- Canada 142, 145
- capacity of digital media 49, 55
- China 11, 143–4
- Clinton administration 9, 141
- combined and uneven development 135, 137, 146
- community access centre (CAT) 135
- community technology centre (CTC) 135, 142
- competency of digital media use 62–4
- competition (market) 136–7, 149, 151, 154, 156
- computer anxiety 35, 38, 40, 43
- computer driving licence 64, 153
- costs of digital media 15, 27, 111, 113, 156
- cultural capital 27–8, 40, 118–19, 120, 123
- cultural differentiation 28, 94–5, 123
- cultural inequality 6, 16, 28, 123
- cultural opportunities 100, 103
- curriculum change 153
- cyberabuse/cybercrime 105, 107–8
D
- design of technology 55, 133, 152–3
- developed countries 3, 6, 9–10, 29, 52–3, 59–60, 85, 119, 135, 138, 141
- developing countries 6, 9–10, 29, 52–3, 59–60, 85, 135, 141, 145–8
- developing strategy 146–7
- diffusion of innovation theory 7–8, 15, 18, 25–6, 58
- digital divide
- critics 8–9
- definition 1–2, 7
- evolution 16, 46, 58–60, 62, 94–5, 127–9, 130, 157
- history 2, 7–14
- level of research (first, second, third) 7–14, 18, 47, 98
- metaphor 2–3
- perspectives 4–5, 134–41
- research 11, 17–23
- research disciplines 20–1
- research publications 22–3
- research questions 17–19
- research strategies 21–2
- research themes 19–21
- theory 23–33
- digital literacy 5, 11, 62–5, 69, 93, 137–8
- see also digital skills; literacy
- Digital New Zealanders 155
- digital skills 12, 57, 61–79, 80, 87, 90, 106, 108, 111, 113, 128, 129, 133–4, 138–9, 143–4, 145, 149, 152–4, 155, 156
- communication 67–8, 76, 78
- content-creating 67–8, 76
- definition 63
- formal 67–8, 70, 111
- frameworks 61, 63–6, 68
- information 67–8, 70, 72, 76, 78
- operational 66–7, 70, 111
- research strategies 65–6
- strategic 67–8, 70, 72
- ways to acquire 69–70
- disabled people 32, 43, 55, 73, 88–9, 92, 139, 142, 150, 152, 154
- disinformation (‘fake news’) 40, 67, 79, 104, 105, 107–8, 113, 151, 153, 156
- domestication theory 26, 28
E
- e-commerce 1, 10, 76, 79–80
- e-government 10, 20
- e-health 20, 124
- East Asia 53, 136, 143–4
- economic capital 27, 120–1
- economic opportunities 99–101, 121–2, 136–7
- economic theory 27, 136
- Economist Intelligence Unit 13, 71, 136
- educational level of attainment 12, 27, 51–2, 71, 77, 85, 103, 106, 125, 138
- educational perspective on the digital divide 137–9, 157
- educational software 153
- elderly 12, 29, 54, 87, 124, 154
- ethnic minorities 54–5, 92, 139, 154
- ethnicity 8, 17, 32, 33, 42, 44, 54–5, 57, 94
- Europe 1, 23, 82, 85, 97, 143, 144–5
- European Commission 17, 22
- European Union (EU) 69, 70, 144–5
- excessive use of digital media 105, 106–7
- exclusion/inclusion 5, 6, 9, 116–17, 139–40
- expectations of digital media use 36, 38
- exploitation 122
F
- Facebook 121
- Federal Communications Commission (FCC) 141
G
- Gates, Bill 142, 147
- gender 29, 31, 33, 42, 44, 54, 57, 73, 74, 77, 84, 88, 91, 93, 106–8, 111–12, 125
- generation (effect) 12, 53–4, 72, 87
- Giddens, Anthony 27, 31, 123
- Goldthorpe, John Henry, 118
- Gordon, Robert 157
- government policy 3, 7, 10, 134–8
- gratifications from digital media use 36–8
H
- Harari, Yuval N. 129
- Hargittai, Eszter, 9, 18, 23, 61
- haves and have-nots 7, 14
- health 124
- health information 13, 99, 100, 124, 147, 154
- Helsper, Ellen 13, 104
- Hilbert, Martin 2, 48, 55, 141
- Hoffman, Donna 23
- households 41, 53, 71, 86
I
- illiterates 40, 42,73–4, 88, 89, 92, 115, 130, 142, 154, 156
- Inclusive Development Index 136
- income 2, 8, 17, 21, 27, 32, 39, 50–1, 55, 58, 59, 83, 84, 85, 92–3, 120–1, 151, 154–6
- India 85, 120
- Indonesia 85, 143
- inequality
- absolute 3, 112, 115–16, 124, 130, 132
- categorical 19–30, 31
- cultural 123
- economic 120–1
- information 1
- old and new 13–15
- personal 31–2, 42–3, 123–4, 125
- positional 32, 41
- relational view of 29–30
- relative 3, 113, 115–17, 121, 124, 130, 132
- social 15, 110–15, 121–2, 130, 132, 155
- structural 3, 93–4, 113
- information and communication technology (ICT) 1, 4, 5, 41, 42, 54, 157
- information elite 1, 3, 4, 41, 42, 53, 76, 116–17, 129
- information overload 105, 106
- information society 1, 76, 114, 115–16, 130, 144
- innovation 4, 5, 6, 136, 141
- intelligence 71–2, 42, 71, 88–9
- intentions to use digital media 26, 38–9
- interfaces 128–9
- International Telecommunication Union (ITU) 6, 17, 22, 23, 135
- Internet cafés 48, 56, 147, 148
- Internet dropouts 45
- Internet experience 73, 87
- Internet (non-)use 45–6
- Internet of Things 49, 56, 75–6, 78, 114, 128–9, 130, 157
L
- labour market position 51, 71, 85, 138
- Latin/South America 11, 23, 53, 147
- ‘leapfrog’ strategy 146–7
- life chances 5, 28
- lifelong learning 78, 154
- lifestyle (digital) 28, 70, 103, 123–4, 154
- LinkedIn 121
- literacy 42, 62–3, 65, 88
N
- National Telecommunications and Information Administration (NTIA) 1, 8–9, 59, 141
- nations 52, 71 145–7
- needs for digital media use 38–9
- Netherlands 10, 12, 32, 68, 85, 91
- network approach/relational perspective 29
- network effects 122, 126–7
- network society 6, 16, 30, 114, 115–17, 121–2, 125, 130, 139
- network theory 29, 126–7
- non-users of digital media/Internet 130, 140
- Norris, Pippa 7, 18, 23, 58
- North America 85, 141–2
O
- Obama administration 10, 142
- occupations 119–21, 122, 125
- OECD 6, 133, 136, 138, 141
- One Laptop per Child projects 135, 148, 153
- open access 154
- opportunity hoarding 122
- outcomes 18–19, 57, 92–3, 86–109, 121, 141
- Oxford Internet Institute 59
P
- participation 1, 4, 5, 20, 30, 31, 33, 93, 74, 95, 96, 102, 117, 139
- personal categories 42–3, 53–4, 86–90
- personal opportunities 103–4
- personality 32, 33, 42–4, 53, 83–4, 89–91, 149
- Pew Research Center 8, 59, 104, 107
- Poland 89
- policy perspectives on the digital divide 134–41
- political and civic opportunities 102–3
- positional categories 41, 51–3, 70–1, 84–6
- positional good 115
- power law 117
- primary good 115
- privacy protection 105, 108
- productivity 12, 137, 145, 157
- public access 12, 137, 145, 157
R
- race 42, 53, 55
- Ragnedda, Massimo 13, 28, 70
- region(al) gaps 52, 71, 85, 142, 145–7
- resources 5, 27–8, 32, 39–41, 50–1, 69, 83–4, 122
- cultural 32, 40–1, 50, 70, 83–4
- material 32, 39, 50, 68, 84
- mental 32, 39–40, 50–1, 68, 84
- social 32, 39–40, 50, 68, 83
- temporal 32, 39, 68, 84
- resources and appropriation theory 30–2, 44, 57, 74, 81, 96–7, 109, 110
- Rogers, Everett 7–8, 58
S
- s-curve of adoption 8, 18, 58
- Scotland 154
- search engine use 1, 5, 66, 67, 68, 77, 79, 82, 112
- security protection 105, 108
- segregation/segmentation 114, 124–7
- Sen, Amartya 4–5
- seniors 8, 10, 42, 54, 54, 70, 72, 139
- Singapore 11, 12, 144
- Singapore One Project 143
- skill premium 77, 100
- skills 5, 61, 77
- social capital 27, 121–2, 172
- social class 8, 77, 93, 94, 114, 117–20, 121, 123–5, 130
- social mobility 125–7, 138–9, 155–6
- social media/social-networking sites 1, 4, 6, 10, 103, 120, 121–2, 126–7, 156
- social network position 41, 53, 71, 86, 93
- social opportunities 101–2
- solutions to the digital divide 132–4, 149–57
- South Korea 11, 143–4
- Spain 12, 23, 85
- stratification 18, 58, 114, 125
- structuration theory 27, 31
- subsidies 152
T
- teacher skills 138, 142, 148, 149, 154
- technical ability 40, 71–2, 88, 91, 93, 112
- technical acceptance model 25, 26, 81
- technical characteristics of digital media 20, 49, 55–6, 74–6, 90–2, 127–9
- technical determinism 9, 135–6
- technological diffusion policy 135–6, 142, 146
- technology maintenance 56, 60
- technophobia/technophilia 40
- Technopolis program 143
- theory of planned behaviour 24–5, 26
- Tilly, Charles 29, 122
- trickle-down principle 8, 18, 27, 58
- twenty-first-century skills 61, 78–9, 94, 157
U
- unemployed 34, 39, 41, 51, 89, 85, 118, 119, 145, 156
- uneven development 137
- unified theory of acceptance and use of technology 25, 26
- United Kingdom 11, 23, 32, 45, 74, 84, 85, 89, 98–9, 101, 102, 120, 122, 123
- United Nations 6, 17, 22, 23, 59, 141,
- United States 1, 8, 42, 55, 144
- universal access 59–60, 112, 135, 142, 151
- universal service 151
- usability 75, 150, 156
- usage gap 11, 93–5, 113, 156
- usage of digital media 57, 76–7, 80–3, 110–15
- creative or passive 80–1, 83
- diversity 18, 76, 80–2, 83, 113
- frequency/amount 18, 45, 46, 80–1, 83, 113
- use typologies 81–2
- user-friendliness 150
- uses and gratification theory 25–6, 81–2
W
- Warschauer, Mark 23
- Weber, Max 28, 118
- World Bank 6, 13, 17, 22, 71, 136, 138, 141
- World Economic Forum (WEF) 136, 138, 141
- World Internet Project 22
- World Trade Organization (WTO) 136
Y
- young people 15, 28, 40, 42, 53, 54, 72, 91, 101–2, 106, 124, 129, 140, 154, 157