1. Martin Verni, “Designer Spotlight—Susan Goltsman and the Emergence of Inclusive Design,” January 20, 2016, https://goric.com/susan-goltsman-inclusive-design/.
1. Vivian Gussin Paley, You Can’t Say You Can’t Play (Cambridge, MA: Harvard University Press, 1993), 20–22.
2. Inclusive: A Microsoft Design Toolkit, Subject Matter Expert Video Series, 2016, www.mismatch.design.
3. Inclusive: A Microsoft Design Toolkit, Subject Matter Expert Video Series, 2016, www.mismatch.design.
4. Marshall McLuhan, Understanding Media: The Extensions of Man (1964; Cambridge, MA: MIT Press, 1994), xxi.
5. Mandal Ananya, “Color Blindness Prevalence,” Health, September 2013.
1. The World Bank, World Report on Disability: Main Report (English) (Washington, DC: World Bank, 2011).
2. Vivian Gussin Paley, You Can’t Say You Can’t Play (Cambridge, MA: Harvard University Press, 1993), 22.
3. Cornell University’s Online Resource for Disability Statistics, http://www.disabilitystatistics.org/.
4. US Bureau of Labor Statistics, “Labor Force Statistics from the Current Population Survey; Databases, Tables & Calculators by Subject,” data extracted on January 22, 2018.
5. Resources for learning about these policies are listed as Suggested Reading at the end of this book.
6. To learn more, visit the work of Kipling Williams at Purdue, Ethan Kross at University of Michigan, Naomi Eisenberger and Matt Lieberman at UCLA, Amanda Harrist at Oklahoma State University, Nathan DeWall at the University of Kentucky, and Ronald Rohner who founded the Center for the Study of Interpersonal Acceptance and Rejection at the University of Connecticut.
7. N. Eisenberger, M. Lieberman, and K. Williams, “Does Rejection Hurt? An fMRI Study of Social Exclusion,” Science 302, no. 5643 (October 2003), 290–292.
1. World Bank, World Report on Disability: Main Report (English) (Washington, DC: World Bank, 2011).
2. Quoted in Inclusive, a short film by Microsoft Design; www.mismatchmedia.com.
3. Quoted in Inclusive, a short film by Microsoft Design; www.mismatchmedia.com.
4. Inclusive: A Microsoft Design Toolkit, Microsoft Design, 2015.
5. More resources on disability and accessibility policies are listed in Suggested Reading.
6. Ireland’s Disability Act of 2005; Centre for Excellence in Universal Design.
7. The seven principles of Universal Design, published in 1997 by Ronald Mace and a team of architects, designers, and engineers when he was at North Carolina State University:
8. More resources on inclusive design, accessibility, and universal design are available at http://www.mismatch.design.
9. More resources on accessibility are listed in Suggested Reading at the back of this book.
1. National Council of Architectural Registration Boards, “Timeline to Licensure,” in “NCARB by the Numbers,” 2016.
2. Amy Arnold and Brian Conway, Michigan Modern: Design that Shaped America (Layton, UT: Gibbs Smith, 2016).
3. “Detroit (city), Michigan,” State & County QuickFacts, United States Census Bureau. Retrieved January 2017.
4. Campbell Gibson and Kay Jung, “Historical Census Statistics on Population Totals by Race, 1790 to 1990, and by Hispanic Origin, 1970 to 1990, for Large Cities and Other Urban Places in the United States,” table 23, “Michigan—Race and Hispanic Origin for Selected Large Cities and Other Places: Earliest Census to 1990,” United States Census Bureau, February 2005.
5. U.S. Census Bureau, “American Community Survey 1-Year Estimates,” 2016. Retrieved from Census Reporter Profile page for Detroit, MI.
6. Toni L. Griffin and Esther Yang, “Inclusion in Architecture September 2015,” report from the Anne Spitzer School of Architecture, City College of New York.
1. Katherine Shaver, “Female Dummy Makes Her Mark on Male-Dominated Crash Tests,” Washington Post, March 25, 2012.
2. D. Bose, M. Segui-Gomez, and J. R. Crandall, “Vulnerability of Female Drivers Involved in Motor Vehicle Crashes: An Analysis of US Population at Risk,” American Journal of Public Health 101, no. 12 (2011), 2368–2373.
3. Margaret Burnett, “GenderMag: A Method for Evaluating Software’s Gender Inclusiveness,” Interacting with Computers, The Interdisciplinary Journal of Human-Computer Interaction 28, no. 6 (November 2016).
4. Margaret Burnett, Robin Counts, Ronette Lawrence, and Hannah Hanson, “Gender HCI and Microsoft: Highlights from a Longitudinal Study,” IEEE Symposium on Visual Languages and Human-Centric Computing, October 2017, pp. 139–143.
1. Todd Rose, The End of Average: How We Succeed in a World That Values Sameness (New York: HarperOne, 2015).
2. Lambert Adolphe Jacques Quetelet, A Treatise on Man and the Development of His Faculties (1835; Cambridge: Cambridge University Press, 2013), 99.
3. J. M. Juran, Architect of Quality (New York: McGraw-Hill, 2004).
4. Rose, The End of Average.
5. Alden Whitman, “Margaret Mead Is Dead of Cancer at 76,” New York Times, November 16, 1978.
6. World Health Organization; “Fact Sheet on Deafness and Hearing Loss,” February 2017.
7. “American Deaf Culture,” Laurent Clerc National Deaf Education Center, Gallaudet University, http://www3.gallaudet.edu/clerc-center/info-to-go/deaf-culture/american-deaf-culture.html.
8. Dominic Barton, Jonathan Woetzel, Jeongmin Seong, and Qinzheng Tian, “Artificial Intelligence: Implications for China,” McKinsey Global Institute, April 2017.
9. Jessica Qiao, Juliana Yu, and Frank Wang, “IDC Announces Top Predictions for China’s Internet Industry in 2017,” press release, March 2017, https://www.idc.com/getdoc.jsp?containerId=prCHE42353017.
1. Brian Merchant, The One Device: The Secret History of the iPhone (New York: Little, Brown, 2017), 81.
2. “How Can We Hear the Stars?,” Guy Raz interviews Wanda Díaz-Merced, NPR TED Radio Hour, January 2017.
3. Wanda Díaz-Merced, “Making Astronomy Accessible for the Visually Impaired,” Scientific American, September 22, 2014.
4. Joan E. Solsman, “Internet Inventor: Make Tech Accessibility Better Already,” CNET, April 10, 2017.
5. Andrew Liszewski, “Every Kid Can Enjoy a Day at the Waterpark with This Air-Powered Wheelchair,” Gizmodo, April 2017.
6. Human Engineering Research Laboratories, University of Pittsburgh, “PheuChair Unveiled at Water Park,” http://www.herl.pitt.edu/news-events/pneuchair-unveiled-water-park.
7. Cathy O’Neil, Weapons of Math Destruction: How Big Data Increases Inequality and Threatens Democracy (New York: Crown, 2016).
1. John Gantz and David Reinsel, “The Digital Universe in 2020: Big Data, Bigger Digital Shadows, and Biggest Growth in the Far East,” International Data Corporation, February 2013.
2. “Report on the OECD Framework for Inclusive Growth,” May 2014.
3. Richard Samans, Jennifer Blake, Margareta Drzeniek Hanouz, and Gemma Corrigan, “The Inclusive Growth and Development Report,” World Economic Forum, January 2017.
4. “The Future of Jobs,” World Economic Forum Report, January 2016.
5. “The Future of Jobs,” World Economic Forum Report, January 2016.