Index

A

Abel, Scott, The Wonderful World of Wikis
access control, 3.1, 9.3
accuracy, 9.2, G.1.6, H.3
Wikipedia vs. Britannica, 9.2
acknowledgments, J
adoption, 4-4, 5.3
barriers, G-G.2.5
encouraging, 5.4
points systems, 8.5.1
reinforcement, 5.5
using social media, 8.4
ads, 8.5
advantages, 3.3.1
Alamo, 1.7-1.7.12
Allums, Ben, 6.4, 7.3
archival wikis, 10.1.1
Atlassian, 9.5, I.1
attribution, 9.5
authoring environment
wiki as, 9.8

B

backlinks, 2.1.3
barriers
cultural, G.1-G.1.7
technical, G.2-G.2.5
barriers to adoption, G-G.2.5
Beatles, A Brief History of Collaboration
Brill, LaSandra, 10.2
business challenges, 1.8
business issues, 3.2.1, F.1

C

case study
Geometrica, C-C
Numara Software, D-D
Outward Bound, B-B
WebWorks, A-A.1.5
XML Press, E-E
categories, 2.1.3
champion, 3.1
change tracking, 3.3.1
checklist, F
Cisco, 10.2
click-through, 8.5
collaboration, 2.3.2, 9.1
benefits of, A Brief History of Collaboration
case study, B, C
cross-function, 8.1
definition, A Brief History of Collaboration
history, A Brief History of Collaboration-A Brief History of Collaboration
industrial revolution, A Brief History of Collaboration
comments, handling, 9.6, D
conflict resolution, 6.4
Confluence, 9.5, A, D, I.1
content
managing new, 9.4
ownership, 6.4, 9.5
user-generated, 3.3.1, 3.3.2, 9.1-9.6
content licensing, 9.5
content management, 2.1.2
Content Wrangler, The, Foreword
contributor guidelines, 9.5
Conversation and Community, 4.8
Creative Commons License, 9.5
cc-by, 9.5
critical mass, reaching, 8.6
cross-fertilization, 8.1
cultural barriers, G.1-G.1.7
Cunningham, Ward, 1.5, 2
The Wiki Way, 2.1

D

data collection, 1.7.2
design review, 7.5
disadvantages, 3.3.2
disclaimers, 9.5
DITA, E
DocBook, E
DokuWiki, I.2

E

editorial review, 9.4, E
email, seeding with, 4.2
Encyclopedia Britannica, 1.4
event planning, 4

F

Facebook, 5.3
failures, 3
feedback
incorporating, 9.6
verbal, 5.4
folksonomy, 3.3.1
fun and profit, 10.2-10.2
Future Changes blog, 2.3.6

G

gardener (see wiki-gardener)
Gentle, Anne, 4.8, 9.8
Geometrica, C-C

H

Hahn, Kurt, B
help system, A
home pages, 5.3
hosting, 3.2.8, F.8
HTML, 2.1.1, 4.4, 9.9, E
HyperText Markup Language (see HTML)

I

implementation, 3-3.4
checklist, F
importing
information, 4.3-4.3
industrial revolution
collaboration, A Brief History of Collaboration
information
importing, 4.3-4.3
overload, 3.3.2
selecting initial, 4.2
inner wiki, A.1.1
Internet generation, 2.1.3
ISO 9000, C-C

J

Johnson, Tom, 7.3

L

landscaping, 7-7.5
when to start, 7.1
licensing content, 9.5
linking, 2.1.3
cross-wiki, 8.3
permalinks, 7.2
login
single, 8.2

M

Mader, Stewart, A Brief History of Collaboration, 2.3.6, 5.1, 7.2
maintenance, 3.3.2, 6.1-6.4
ongoing, 10.1-10.1.3
scheduled, 6.3
management buy-in, B, G.1.5
markup, 2.1.1, 9.9
misconceptions, G.2.1
universal, 3.4
maven (see wiki-gardener)
measuring success, 3.2.2, F.2
MediaWiki, A, I.3
meetings
setting up, 4
Merchant, Nilofer, A Brief History of Collaboration
mind mapping, 2.3.1
MindTouch, I.4
MoinMoin, A, I.5
MVP programs, 8.5.2
myths
build it and they will come, 4
inaccuracy, 9.2, H.3
wiki markup, 4.4
MyWiki, I.6

N

navigation, 2.1.3, 4.5
structure, 2.1.3
New How, The, A Brief History of Collaboration
90-9-1 rule, 4.8, G.1.1
Numara Software, D-D

O

OBI (see Outward Bound)
open space model, 5.2
organization, 5.1
Outward Bound, B-B
ownership, 6.4, 7.3, F.7
content, 9.5

P

participation, 4.8
PBworks, I.7
Pearl Harbor, 4.5.1
permalinks, 7.2, 7.3
permission control, 9.3
personal pages, 4, 5.3
planning, 3-3.4
using wiki for, 1.7.10
playbook, 1.7.9
points systems, 8.5.1
private space, 4, 5.3
profit, fun and, 10.2-10.2
project sponsor, 3.1
Project Trac, A
ProjectForum, I.8
publishing, 9.9, E
publishing to a wiki, 9.7

Q

Quadralay, 6.4, A

R

redesign, 7
return on investment, 3.2.3, F.3
reward systems, 8.5.1
ROI (see return on investment)
roll-back, 9.2
round-tripping, 9.8-9.8

S

sandbox, 7.4
search, 2.1.3, G.2.2
security, 3.1, G.2.5
seed questions, 3.2-3.2.10
seed team, 3.1-3.1
selecting a wiki, 3.2.9, 3.4-3.4, 3.4, F.9, I-I.11
Shakespeare, William, 9.1
single login, 8.2
single-sourcing, 9.9
social reinforcement, 4.7
software
addiction to, The First Step is Admitting You Have a Problem: You are Addicted to Software
wiki, I-I.11
spam, A.1.2
structure, 5.1
content driven, 5.2
success, measuring, 3.2.2, F.2
support costs, 10.2

T

tag cloud, 2.1.3
tags, 2.1.3, 3.3.1, 7.3
Tapscott, Don, A Brief History of Collaboration
technical barriers, G.2-G.2.5
tennis ball theory, 6.4
test bed, 7.4
TiddlyWiki, I.9
TikiWiki, I.10
Trac, I.11
training, 3.3.1

U

updates, importance of, 8.6
user agreements, 9.5
user space, 4
user-generated content, 3.3.1, 3.3.2, 9.1-9.6
defining, 9.3

V

vandalism, H.2
verbal feedback, 5.4
version control, 2.1.2, 3.3.1

W

WardsWiki, 1.5
Web 2.0, 1.5, 8.4
web ring, 2.2
website, static, 1.3, 2.1.1, 3.3.2, 9.2
WebWorks, 8.2
case study, A-A.1.5
wiki
advantages, 3.3.1
as authoring environment, 9.8
cross-functional, 8.1
data collection, 1.7.2
definition, 2
disadvantages, 3.3.2
failures, 3
help system, A
hosting, 3.2.8
implementation, 3-3.4
introduction, 1
multilingual, 9.8
navigation, 2.1.3
origin of term, 1.5
publishing from, 9.9
publishing to, 9.7
redesign, 7
revenue impact, 10.2
seed questions, 3.2-3.2.10
selecting, 3.2.9, 3.4-3.4, 3.4, F.9, I-I.11
sprint, 10.1.2
testing, 7.4
uses for, 2.3
Wiki Way, The, 2.1
wiki-gardener, 6.1-6.2, F.7
tasks, 6.2-6.3.4
wiki-ninja (see wiki-gardener)
wiki-slicing, 9.9
WikiMatrix, 1.5, 3.4, D, I
Wikipatterns, A Brief History of Collaboration, 5.1, 7.2
anti-patterns, 7.2
Wikipedia, 1.4, 8.6
accuracy of, 1.4
misconceptions, 1.7
wikiscicle, 2.2
wikitext, 1.7.7
WikiWikiWeb, 1.5
Williams, Anthony D., A Brief History of Collaboration
wookies, 2
WordPress Codex, 7.3
WYSIWYG, 2

X

XML Press, E-E