Subject Index

abilities, 99, 112, 247–48, 257, 484–85

absolute charismatic leaders, 580

absolutists, 201, 203, 237

abusiveness, 234–35

acceptance, 275, 476–77

accommodation, 350

Accomplishment Record, 1139

accountability, 229, 244, 360–62, 693

ensuring, 362

ethical, 362

meaning of, 360–61

purposes of, 361

and responsibility, 360, 361–62

sensed, 361–62

accounting practices, 211–12

achievement motive (subconscious), 179, 181–82

acquiescence, 151

acquisitions and mergers, 701

action learning, 1090

activity level, 136–50

antecedents of, 136

of charismatic leaders, 587, 607

effects on followers, 136–39

inactive or laissez-faire leadership, 142–49

and motivation, 139–42

Adams, Charles Francis, 1053

Adams, Henry, 1053

Adams, John, 708, 711, 1053

Adams, John Quincy, 711, 1053, 1087

adaptability, 86, 696

adaptive model of organizations, 30, 754

Addams, Jane, 899, 900, 1054, 1087

Adelphia, 208

Adenauer, Konrad, 715, 976n

Adjective Checklist (ACL), 634, 708

adult continuing education, 1061

adversaries, 30, 336

Affective Communication Test, 584

affective model, 482–83

affirmative action, 903, 943–44

Afghanistan:

fall of Taliban in, 317

Soviet invasion of, 713

voting rights in, 317–18

war in, 796

AFL-CIO, 736

Africa:

top-down decision making in, 1032

ubuntu in, 990

African Americans, 943, 949–64

charismatic-transformational leaders, 958

cognitive and interpersonal abilities, 953

constraints on, 951–53

education of, 951, 953–54

emergence as leaders, 950–51

as entrepreneurs, 951

family life of, 954–55

financial support for, 952–53

group memberships of, 951

hard-core unemployed, 961

job satisfaction of, 956

marginality of, 955

in mixed racial groups, 961–62

motivation of, 956

performance as leaders, 957–58

performance evaluations of, 962–64

race relations in transition, 949–50

self-esteem of, 956–57

in slum subculture, 954

socioeconomic status of, 954

strategies for, 964

stress of, 955

as subculture, 949

underrepresentation of, 951

values of, 955–56

age, 81–82, 97–98

and authority, 363

effects of, 875

and generation gap, 332, 977

older workers, 976–78

and power, 287

and satisfaction, 192

and status imbalance, 1164–65

and succession, 888

agency theory, 58, 682–83, 687

aggressiveness, 123–24

agreeableness, 121

agreement, and participative leadership, 476

Alcoholics Anonymous (AA), 596, 597

Aleuts, 969–72

Alexander, tsar of Russia, 234

Alexander the Great, 52, 595, 626, 656

alignment, 655, 696

Alliance for Leadership Development, 13

allies, 336

Allina Health System, 208–9

Allport-Vernon Study of Values, 169

Allstate Insurance, 948

Al Qaeda, 234, 735

altruism, 227–28

Amalgamated Clothing Workers of America, 736

ambition, 88

American Airlines, 305, 698, 1159

American dream, 639

American Express, 305, 964

American Federation of Labor (AFL), 736, 1115

American Historical Society, 711

American Presidential Management Inventory, 709

Americans with Disabilities Act (1990), 975

Ameritech, 884

Amundsen, Roald, 108

analytical-evaluative tasks, 676

androgyny, 924–26

anger, 90–91

Anglo-American, 699

Anglo-American cluster of nations, 991–92

cultural differences within, 994–95

leadership in, 1021

multinationals, 1043

animals, leadership in, 7

answerability, 360

Anthony, Susan B., 899

anxiety, 195, 814

appearance, 82–83

Apple Computer, 451, 751, 753

applicability, 24–25

Arab Americans, 975, 990–91

Arab cluster of nations, 993–94, 1002, 1032

Arafat, Yasir, 286, 339, 577, 616

Aristotle, 49, 221, 465

Armstrong, Michael, 459

Army, U.S., see military leadership

Arnold, Benedict, 1056

arrogance, 234

Arthur, Chester A., 158, 708

Arthur Anderson, 202, 208, 218, 235

Ash, Mary Kay, 500, 660, 1054

Asian Americans, 943, 967–69

elected to public office, 968

as entrepreneurs, 951

management and leadership, 968–69

as war brides, 968

assembly bonus effect, 797

assertiveness, 87, 1114

assessment:

expected developments in, 1202

future research on, 1201–2

importance of, 1124

purposes of, 1123–24

self-assessment, 1130–32

see also performance appraisals

assessment centers, 6, 1147–55

cost-effectiveness of, 1154–55

methods in, 1148

prescreening for, 1150

reliability of, 1150–52

variables in, 1149–50

virtual, 1149

AT&T:

assessment program, 1089, 1125, 1129, 1149–50, 1151, 1152

breakup of, 724, 752, 786

career planning in, 1064

minorities in, 953

self-managed teams in, 784

women in, 901–2, 916, 919, 928

Atatürk, Kemal, 195, 230, 835, 1003, 1058

athletic teams:

effects of change in managers of, 892, 893, 1053

integrating competition and cooperation in, 775–76

Leadership Scale for Sports, 735–36

atom bomb, development of, 629–30, 776

attachment theory, 1055

attempted leadership, 19

attention, 134

attitudes, training to improve, 1099–1100

attribution, of leadership, 16

attribution theories, 65–66

augmentation effect, 386–87

Augustus Caesar, 578

Australia, leadership in, 1040

Austria, leadership in, 1021

authenticity, 223–24, 260

authoritarianism, 151–57

definition of, 151

F scale as measure of, 151–53, 155, 156, 280, 1028

and leadership, 153–57

national differences in, 1028–29

right-wing, 153

authoritative leaders, 42

authoritative vs. authoritarian parenting, 155

authority, 353–59

acceptance of, 357

centralized vs. distributed, 356

changing patterns of, 359

as dependent on leaders and followers, 354–55

dispersion of, 743

meaning of, 353–54

parallel structures of, 358

and power, 355–56

in RAD scales, 363–64

scope of, 354, 357–58

for self-management, 872

strength and ubiquity of, 356–57

zones of acceptance, 355

zones of indifference, 355

autocratic-authoritarian leadership cluster, 440–41

autocratic leaders, 29, 44, 439–57

abuse and punishment from, 446–47

comparisons of democratic and, 452–57

democratic vs., 439–42

drawbacks of, 446–47

effective, 445–46

effects of, 443–50

latent or underlying structure, 442

moderating the effects of, 450–52

prototype experiments, 644

use of power and ability, 443

automation complacency, 787

autonomy, 143–44, 299

basic desire for, 294

in bureaucracies, 303–4

of subordinates, 148–49

in tasks, 793–94

of team members, 305, 317, 871

average group member’s relation with leader (ALS), 379n

avoidance, 337, 340

Avon Products, 1041

baby boomers, 332, 977, 978

Bank of America, 902, 973

bargaining, 335

Barksdale, James, 857

Barton, Clara, 1054

Bass-Valenzi model, 68, 729

Batista, Fulgencio, 33, 883, 1056

Battle of Trafalgar, 614

Bay of Pigs, 300

Beauvoir, Simone de, 579, 901

Beckworth, Jim, 970

bedfellows, 336

behavior:

changes in, 349

constraints on, 941–42

purposive, 17

behavioral conditioning, 64

behavioral contagion, 592

behavior modeling, 1077–78, 1105

Belgium, 998–99, 1024

belonging, 176

Bem Sex-Role Inventory (SRI), 907, 923

Ben and Jerry’s, 213, 500

Benchmarks, 120, 1133, 1143

Benedict, Saint, 353

Benedict XVI, Pope, 892

Bentham, Jeremy, 201

Bethlehem Steel, 231

biased perceptions, 385–86

Big Five factor stucture of personality, 120–23, 144, 185, 222, 587, 634, 1015

biological-genetic theories of leadership, 48–49

birth order, 1054

Bismarck, Otto von, 379

Blackfoot Indians, 59

Blacks. see African Americans; race

Blair, Tony, 715

Blake and Mouton’s managerial grid, 59, 351, 511–16

basic concept of, 511

constraints and goals in, 514

and Hersey and Blanchard, 519–20

interrelations as moderators, 516

on leadership effectiveness, 500–501

management functions as moderators, 515–16

situational contingencies affecting outcomes, 513–16

subordinate as moderator, 514

task as moderator in, 514–15

training in, 1101, 1109

blocking tactics, 163–64

boards of directors, 685–86, 891

Body Shop, The, 199, 583–84

Bolivar, Simon, 595

Borgia, Cesare, 160

Botswana, training in, 1118

boundary-spanning activities, 321

Bourgiba, Habib, 195

Bradley, Omar, 626, 660

Braniff Airways, 691

Brazil, 983, 994, 1024

Brezhnev, Leonid, 195, 713

Britain:

decision making in, 1034–35

educational system in, 1058

family influence in, 1053

management traits in, 1024

multinationals in, 1042

origins of leaders in, 997–98

women in, 1001

British Airways, 699

British Iron and Steel Trades Confederation, 776

British prime ministers, 715

Brooks Beverage Management, 737

Brotherhood of Sleeping Car Porters (BSCP), 597, 736

Brown, Jerry, 268

Brown v. Board of Education of Topeka, 708

Buchanan, James, 158, 708, 711, 712

Buddha, 618

bureaucracies:

authority in, 356

careers in, 1067

chain of command in, 746

and distribution of power, 303–4

legitimatization in, 344

sense-thinking managers in, 747

succession in, 888

bureaucratic leaders, 30, 740

Burke, James, 199

burnout, 642, 812, 835

Burns, James MacGregor, 702

Burr, Donald, 691, 1197

Bush, George H. W., 331, 379, 466n, 592, 615, 704, 708, 714–15, 1053, 1091

Bush, George W., 228, 234, 253, 284, 285, 339, 355, 379–80, 408, 410, 578, 590, 611, 704, 706, 708, 714, 715, 824, 1053, 1091, 1198

Bush, Jeb, 1053

Bush, Prescott, 1053

business:

CEO succession in, 893

for-profit organizations, 727–28

LBDQ studies in, 556–58

legitimacy in, 344–45

persistence in, 877–78

transformational leadership in, 641–42

businessman, as leader, 27

buzz groups, 1072

Cadbury, Sir Adrian, 199

Caesar, Julius, 14, 49, 52, 578

California Personality Inventory (CPI), 36, 180

California Psychological Inventory (CPI), 1138

Caligula, 194

Canada:

entrepreneurship in, 1011

leadership in, 1021

origins of leaders in, 997

prime ministers of, 707, 708–9, 715

traditionalism vs. modernity in, 1003

work values in, 1012

Canute, King, 633

Capra, Frank, 973

Cárdenas, Lázaro, 1056

career change, 1066

careerism, 1066, 1067

career mobility, 1065–66

career paths, 1065

career planning, 1064

career preparation, 1063–67

career success or failure, 1067

caring-interpersonal leaders, 28

Carlyle, Thomas, 49

Carrier air conditioning, 784

carrot-and-stick reinforcement, 385

Carson, Jan, 221

Carter, Jimmy, 12, 143, 253, 285, 620, 703, 704, 705, 709, 713, 714, 824, 853, 1198

Castro, Fidel, 33, 230, 300, 616, 631, 713, 883, 1056

catalysts, 30

Catherine the Great, 49, 899

CBS, 885

celebrities, 579

Celeste, Richard, 973

Celestial Seasonings, 753

Center for Creative Leadership, 13, 36, 1075, 1132

Center for Leadership Studies, 13

centrality, effects of, 485

centralization:

of authority, 356

decentralization vs., 742–43

of networks, 864–65

central vs. peripheral routing, 622

CEOs:

accountability of, 693

and agency theory, 687

annual reports to stockholders, 610

average tenure of, 882–83

and boards of directors, 685–86

as change agents, 699

compensation of, 199–200, 202, 208, 231, 261, 692–93, 724–25

competencies of, 688–89

declining confidence in, 285

dual, 695

ethics of, 208

failure of, 689–92

international studies of, 1020

liability of, 209

measuring empowerment of, 309–10

newly appointed, 875

performance appraisals of, 1124–25

professionalization of, 683–84

relationship to stakeholders and shareholders, 686

roles of, 685

as scapegoats, 691

selection of, 697

self-aggrandizement of, 199–200

status of, 254

succession of, see succession

chain of command, 746

challengers, 30

Chamberlain, Neville, 10, 131, 193, 340

chameleon behavior, 164

change:

absence of, 720

control of, 349

in the dominant culture, 752–53

as driven by opportunity, 595

effects of, 679–80

future, 1165

hasty, 819

and hierarchical levels, 739

indexes of, 75

organizational process of, 656

power sharing in planning of, 316–18

radical, 646

resistance to, 336–37, 787

strategic, 695–97

stress of, 813–14

change-induction and therapeutic groups, 68

change-oriented leadership, 501

antecedents of, 501–4

consequences of, 504, 507, 509–10

character, 219–29

and altruism, 227–28

and authenticity, 223–24

and integrity, 222–23

justice and fairness, 224–27

and moral reasoning, 216

other virtues of, 228–29

traits of, 220–22

use of term, 219

and values, 167

character types, 35–36

charisma, as grace from God, 590

charismatic leaders, 28, 30, 42, 286, 575–617

behaviors specified in, 627

characteristics of, 582–87

college presidents, 593

in complex organizations, 597–600

concepts of, 575–78

in crises, 56, 592–94, 627, 822

criticisms of theory, 605–6

effectiveness of, 449

emergence of, 592–97

empirical studies of, 600–605

and ethics, 217–18

failures of, 599–600

followers of, 587–92

future research on, 1190–91

infallibility of, 606

inspirational leaders compared to, 606–17

mystique of, 591, 606

national influences on, 1039–40

personalized vs. socialized, 230, 1055

similar concepts, 580–81

strategic leadership of, 689

succession to, 952

training of, 1105–6

and transformational leadership, 620, 645

types of, 578–80

utility of, 598–99

vision of, 632

charismatic relationship theories, 581–82, 618

charismatic-transformational leadership, 50–51, 581, 626, 645–46

and race, 958

Chase Manhattan Bank, 737

Chavez, Cesar, 597, 736

cheating, 230

Chenault, Ken, 964

Cherokee nation, 970

children, leadership among, 81

China:

charismatic leadership in, 594, 596

collectivist society of, 759

Communist Party in, 632

conflict resolution in, 1018

Cultural Revolution in, 467, 993

economic growth of, 993, 1000

emperor of, 57

and Hong Kong, 1000

long-term orientation in, 1012

management practices in, 995

origins of leaders in, 997, 998

overseas family ownership, 989

participation vs. direction in, 1034

political leaders in, 193–94

Tiananmen Square (1989), 282

transformational leaders in, 641

Chinese Americans, 967–69

Chippewa Nation, 597

Churchill, Winston, 10, 49, 131, 204, 386, 607, 703, 1056

Ciba-Geigy, 1042

Cicero, 4

circularity, 451

Civil Rights Act (1964), 903

Civil Rights Act (1991), 935

civil servants, 732

Civil War, U.S., 8, 49, 52, 53

clan culture, 754–55

Clark, Wesley, 878

Clausewitz, Carl von, On War, 49

Cleopatra, 899

Cleveland, Grover, 711

Clinton, Bill, 13, 213, 228, 230, 253–54, 285, 331, 408, 410, 592, 615, 637, 704, 706, 710, 715, 1056

Clinton, Hillary Rodham, 615, 704, 899–900, 901

close charismatic leaders, 579–80

close supervision, 464

coaching, 1091–92

coalitions, 292–93

Coca-Cola, 688, 699

coercive leadership, 245, 465

coercive power, 270, 271, 272, 277–82, 287, 288–89

cognitive complexity, 526–27

cognitive-experiential self theory, 56

cognitive mapping, 76, 983

cognitive models, 482

cognitive processes, 64–65

cognitive resources model, 62–63

cognitive style, 169–70

cognitive theories, 47–48, 64–65

Cohen, Ben, 500

cohesiveness, 133, 568, 765–66, 778–79

collaboration, 336, 342, 350, 799

collective identity, 589

collective motivation, 1191

collectivism:

of Asian Americans, 968–69

and globalization, 1005–9

of Hispanics, 966–67

in Japan, 759, 1007–8

collectivist societies, 759

Colombian drug gangs, 735, 1205

Colquitt Organizational Justice Scale, 225

commitment, 479, 589

communes, 386, 836

communication, 125–28

asynchronous, 860

computer-mediated, 1062–63

consistency in, 126

distorted, 413

effect of distance on, 842

effects of language, 432–33

electronic, 855–62

eloquence and rhetoric, 586–87, 635, 703

in emergencies, 832–33

evolution of language, 900n

experimental, 863–71

gender differences in, 915–16

language in cross-cultural research, 982–83

linguistic competence, 127

meaning conveyed in, 126, 608–9

media of, 855

national differences in, 1030–31

networks of, 850–55, 863–71

nonverbal, 127–28, 857, 915–16

open and closed channels of, 852–53

speech fluency, 83

style of, 127

and successful performance, 855

synchronous, 860

teleconferencing, 857, 858

timing of, 126–27

communication apprehension (CA), 144

Communications Style Inventory, 635

Communications Workers of America (CWA), 1115

communication theories, 62

communities:

government agencies, 732–33

grassroots leaders in, 658–59

homogeneity in, 296

legitimization in, 344

local vs. cosmopolitan, 725–26

power structures in, 295–96

socioeconomic status of, 725

sociometrics of, 847–48

training leaders for, 1117

transformational leadership in, 635

comparative research, 71

compassion, 228–29

compatibility, 767–68

compensation:

of CEOs, 199–200, 202, 208, 231, 261, 692–93, 724–25

and globalization, 1003–4

merit rating system, 301

pay for performance, 370, 381–82

and RAD scales, 364

and status, 191–92

valuing of, 175

of women, 904, 905

competence:

and empowerment, 305

and esteem, 252

and expert power, 270

interpersonal, 118–20

linguistic, 127

national differences in, 1019

perceived, 252, 614

and power, 326

relevance of, 117–18

socioemotional, 118–35

and status, 252, 326

of subordinates, 789

task, 108–9, 117, 789, 790

technical, 113–15, 175

in transactional and transformational leadership, 635–36

of women, 252, 938

writing, 127

competition, 350

complexity leadership, 624–25

compliance induction theory, 19–20

computer-assisted behavior modeling, 1078

computer-assisted instruction (CAI), 1077

computerization, 680, 803–4, 1163–64

computer-mediated communications, 1062–63

confidence, 89, 189, 357, 468, 585, 920, 1070

confirmatory factor analysis, 72

conflict, 319–52

of authority, 354–55

with the boss, 329

cognitive vs. emotional, 319–20

conditions for reduction of, 332–35

constructive, 351, 494

in contingent reinforcement, 385

in different assignments, 321

in different perspectives, 321–22

of discordant expectations, 329–30

domino effect in, 321

between family and work, 322

freedom from, 585–86

future research on, 1192

gender differences in reactions to, 918–19

generational, 332

in incongruities, 323–27

and legitimatization, 320, 343–51

management of, 335–42, 1188

national differences in, 1017–18

between organizational levels, 328–29

over control of resources, 322

person in the middle of, 327–28

and problem solving, 341–42

role conflict, 320, 322, 327–28, 332, 816, 1187–88

sources of, 319, 331–32

of status, 325–26

stress of, 814, 827–28

with subordinates, 329

between two leaders, 324

within-role, 327–31

conformity, 151, 253, 299–300

Confucius; Confucian theories, 4, 200, 220, 993, 995–96, 1022, 1194

Conger-Kanungo (CK) questionnaire, 602, 604

Congress of Industrial Organizations (CIO), 597, 736, 1115

connective leadership, 9, 628

conscientiousness, 121, 228

consciousness raising, 632

consensus, search for, 340–41, 345–46, 443, 705

conservatism, 89, 151

considerate leadership, 464–65, 539

alignment with objectives, 568–69

leaders in the middle of, 566–67

organizational contingencies on, 565–66

situational factors in, 554–55

consideration, 129

individualized (IC), 622, 1192

national differences in, 1037–38

training in, 1104–5

consistency, 521–22, 877

Constitution, U.S., 5, 178, 354, 355, 439, 704, 712

Constitutional Convention (1787), 5, 969

constructive controversy, 351, 494

consultation, national differences in, 1030–31

content analysis, 76

contingencies, planning for, 832

contingency model, 483, 511, 522–37, 1200–1201

alternative, 535–36

criticisms of, 534–36

implications of, 537

validity of, 530–33

contingency theories, 61–62

contingent motivation, 374

contingent punishment, 368, 370–72, 373, 375–76

contingent recommendations, 382

contingent reinforcement, 366, 367, 368

applying, 373–76

augmentation effect, 386–87

avoidance of, 386

biased perceptions in, 385–86

conflicts in, 385

ephemeral or negative effects of, 385

and feedback, 387–92

individual differences in, 387

as jackass theory, 384–85

limits to, 381–87

model for, 374–75

moderating conditions, 382–83

national differences in, 1040–41

and performance appraisal, 392–95

positive vs. negative, 383–84

and prototypical leader, 398

contingent reward, 367, 370, 401

behaviors resulting in, 375–76

and biased perceptions, 385–86

pay and performance, 381–82

in transactional leadership, 623–24, 647, 1041

in transformational leadership, 647

continuity, 696

continuous improvement, 81

continuous joint processes, 342

continuous learning, 1061–62

contractual power, 288

control:

of change, 349

in directive leadership, 465

giving up, 286

and power, 269

of resources, 322

self-control, 90, 287, 872

span of, 741–42

use of term, 348n

convenience sampling, 1171

conventionality, 151

conviction, 89

Coolidge, Calvin, 143, 158, 579, 706, 708, 709, 1056

cooperation, 58, 92, 350, 767, 797–98, 1008

Coors, 786–87

Coppola, Francis Ford, 973

Corning Glass, 221, 784

corporate crime, costs of, 219

corporate culture, see organizational culture

corruption, 203–4, 206–10, 236

and globalization, 1003

and power, 289–90

cosmopolitans, 725–26

Cotwin studies, 104–5

counseling, 1096

countercultures, 751–52

courage, 221, 228

craftsmen, 30, 35–36, 39, 42

creativity, 111, 620–21, 793–94, 801–2, 1185–86

credentialing, 940–41

credibility, 348, 361, 409

Crimean War, 146

criminal organizations, 735, 1205

crises:

as challenges, 836–37

charismatic leaders in times of, 56, 592–94, 627, 822

panic in, 820, 831

transcending, 838

critical incidents technique, 664

Cromwell, Oliver, 178

cross-cultural leadership, see globalization

cross-training, 758, 776

cross-validated competencies, 70

crowds, leaders of, 31

crystallized intelligence, 677

Cuba:

Bay of Pigs in, 300

Soviet missile crisis in, 707

cue-behavior-reinforcement theories, 63–64

cultural paradigm, 751

culture, and character, 221

Cummins, Inc., 199

Cuomo, Mario, 586, 973

Curie, Marie, 899

cynicism, 790

Daladier, Édouard, 131, 340

D’Amato, Alfonse, 973

D-Day, 308–9

Debs, Eugene V., 736

deceit, 230

decentralization, 742–43

decision making:

delegation of, 304, 362–63, 459, 461–62

and empowerment, 304

by higher authority, 474–75

Job Choice Exercise (JCE), 181

judgment in, 85

and leadership style, 487–88

moral, 216

national differences in, 1032, 1043–44

quality of, 480–81

questionable, 236

by rule, 335–36

shared, 465

strategic, 701

and stress, 812–13, 823–24

and technology, 473

time lag before consequences, 676–77

training in, 1100

defensive avoidance, 819–20, 825

Defining Issues Test (DIT), 204, 206, 215, 216, 217, 218, 237, 1053

de Gaulle, Charles, 578, 703, 1057

deindividuation, 759

delegation, 143–44, 149, 362–64

and agency theory, 682–83

of decision making, 304, 362–63, 459, 461–62

empowerment vs., 305, 310

future research on, 1200

hierarchical effects of, 364

and organizational levels, 473

in RAD scales, 363–64

reasons for, 363

Dell, Michael; Dell Computer, 688

DeLorean, John, 660, 751–52

Delta Airlines, 683, 698, 856

Deming, W. Edwards, Total Quality Management, 627, 1051

democracy, and power, 310–16

democratic leaders, 29, 32, 44, 439–57

autocratic vs., 439–42

benefits of, 447–49

comparisons of autocratic and, 452–57

drawbacks of, 449

effects of, 443–50

ideal types, 443–44

latent or underlying structure, 442

moderating the effects of, 450–52

prototype experiments, 644

training of, 1101

democratic leadership cluster, 441–42

democratic subordinates, 418

Deng Xiaoping, 595

Denmark, 1013, 1021

deontics, 220

departments, power of, 299

dependency, 298–99

De Pree, Max, 199, 221

Deutsche Bank, 699

developers, 30, 499

development:

family influences in, 1053–57

future research on, 1202–3

leader-subordinate relations, 1064–65

learning from experience, 1087–89

nature vs. nurture, 1051–52

opportunities in childhood and adolescence, 1057–58

relation of leadership to, 13

stages in, 1052–53

travel experiences, 1065, 1087–88

see also training

Developmental Challenge Profile (DCP), 1089

development/change orientation, 509

deviations, 253

Dewey, John, 201

Diefenbaker, John George, 708

Digital Equipment, 699

Diocletian, 243

direction:

frequency of, 486

and satisfaction, 478

situational factors in, 468

use of term, 136n, 460, 516–17n, 721n, 852n, 960n

direction, use of term, 136n, 460, 517n

directive leadership, 458–96

antecedents of, 468–75

close supervision in, 464

contingent effects of, 484–89, 623

continuum of, 459–62, 489–90

discrepancies between self vs. others’ descriptions, 467–68

effects of, 475–84

forcing, coercing, and controlling, 465

models of, 489–96

multistyle approach to, 466–67

national differences in, 1029–32

participative leadership vs., 458–59

personal antecedents, 468–69

for practical tasks, 488

and satisfaction, 478–79

situational antecedents, 472–75

superior-subordinate relations, 471–72

training for, 1101–2

and transformational leadership, 627

disabilities, 975–76

disasters, dealing with, 831–33, 838

discipline, 389

discretionary leadership, 358–59

discrimination:

affirmative action against, 903, 943–44

laws against, 952

racial, 219

discussion leadership, training in, 1100

discussions, as training method, 1071–72

disinhibition of deindividuation, 759

Disney, Walt, 76, 751

Disney Productions, 690, 751

dissonance, 339–40

distant charismatic leaders, 579–80

distortion, 389, 413

distributive justice, 224–26

diversity:

challenge of, 945–49

costs of, 943

leading and managing, 947–49

pursuit of, as organizational goal, 943–44

research in, 944–45

within groups, 943

“divide and conquer,” 339

document falsification, 235

dogmatism, 151

Dole, Bob, 637, 706

Dole, Elizabeth, 901

Domenici, Peter, 973

dominative leaders, 29, 87, 123–24, 154

domino effect, 321, 404–5, 407–8, 452, 487, 567

Douglass, Frederick, 950, 1087

Dover Corporation, 737

downsizing, 737–38, 814

Doyle Dane Bernbach, 753

dress codes, 609

drive, 765, 766, 777

drivership, 17

Drucker Foundation, 13

DuBois, W. E. B., 950

Dukakis, Michael, 108, 615

Dulles, John Foster, 194

Dulworth, Ed, 311

Dunlap, “Chainsaw Al,” 230, 234

DuPont, 902

duties, use of term, 221

duty, sense of, 229

East Asia, 993, 995, 1000

Eastern Airlines, 683

Eastern European nations, 994

Eaton manufacturing, 737

economic theories of organization, 58

economy, effects on organizations of, 722–23

Eddy, Mary Baker, 605

Eden, Anthony, 194

education, 1058–63

adult continuing education, 1061

of African Americans, 951, 953–54

career issues, 1063–67

and character, 220

charismatic leaders in, 593

college presidents, 593, 657–58, 847

continuous learning, 1061–62

effects of leadership style, 455

ethical, 204–5

European institutions, 733–34

evaluation of, 1117–18

for executives, 1061

grades in, 1128

higher education, 1059–61

importance of, 1059–61

LBDQ studies in, 559–61

leadership training, 1111

leaders in, 31–32

legitimacy in, 345–46

and level of management achieved, 113–15

MBA programs, 1112

MBAs awarded to African Americans, 951

MBAs awarded to women, 902

military institutions, 1061

of Native Americans, 970–71

primary and secondary, 1058–59

professional schools, 1060

public schools, 734

Pygmalion effect in, 612

relation of leadership to, 13

research results on, 98–99

and satisfaction, 192

school principals, 658

substitutes for leadership in, 870

succession in, 887–88, 893

transformational leadership in, 639–40

universities, 733

and values, 169

women in law school, 902

effective leadership, 19, 340, 1197

ego ideal, 592

Egypt:

hieroglyphs, 5

Instruction of Ptahhotep, 4–5, 353

leadership in, 1023

and Mideast conflicts, 616

women in, 1001

Eisenhower, Dwight D., 193, 331, 356, 589, 591, 660, 704, 705, 708, 711, 712, 853, 878, 1056, 1197

E-leadership, 860–62

Eleanor of Aquitaine, 899

E-learning, 1076–77

elitism vs. populism, 291–92

Elizabeth I, queen of England, 49, 899

emergencies, dealing with, 832–33

Emerson, Ralph Waldo, 160

emotional control, 90

emotional intelligence, 124–25, 1070

empathy, 118, 130–35, 1019

empirically oriented leaders, 621

empirical research, 618–19

employee stock ownership plans (ESOPs), 311, 313–14, 738

Empowering Instrument (EI), 309, 310

empowerment, 304–10

benefits of, 306

in charismatic leadership, 611–12

delegation vs., 305, 310

measurement of, 309

problems with, 307

psychological, 305

representative democracy vs., 311

self-empowerment, 309

structural, 305

successful, 307–8

of teams, 783

enablement, 762

enacted values, 167

energy, 82, 97, 587

engineering leadership, specialized training in, 1110–11

enhancers, 868–69, 871

Enron scandal, 202, 207–8, 235, 237, 459

entrepreneurship:

and external environment, 721

foresight in, 688

management style of, 42

motivation in, 142, 1113–14

national differences in, 1011

rags-to-riches, 30

succession in, 888

Environmental Protection Agency (EPA), 881, 889

environment effects, 474, 716–55

E-environment, 860–61

external, 718, 720–26

internal, 736–46

organizational culture, 746–55

and systems theory, 719, 720

theories and models, 719–20

trait vs. situation approach, 717–19

envisioning, 616, 628–33

Equal Employment Opportunity Commission, 903

equity, negotiation of, 380–81

Ericsson General Electric, 305, 1042

error criticality, 792–93

espoused values, 167

essays, evaluation of, 1127

esteem, 249–57

maintaining, 257

need for, 249–50

peer and buddy nominations, 254–55

self-esteem, 189–90, 250–51, 391, 956–57

and status, 256–57

in teams, 770

unearned, 252–53

ethicality, defined, 219

Ethical Leadership Scale (ELS), 206

Ethical Position Questionnaire, 201

ethics, 199–238

and accountability, 362

bending the rules, 210

changed norms of, 209–10, 219–20

and character, 219–29

education in, 204–5

and effectiveness, 210–13

future research on, 1194–96

measurement of, 206

moral exemplars, 205–6

and moral reasoning, 206, 215–19

national differences in, 1013–14

in negotiations, 204

and philosophy, 200–204

trade-offs, 204

unethical behavior, 206–9

vices of leadership, 229–36

ethnocentrism, 151, 1043

eupsychian management, 59

exchange relationship, 378–81, 401

exchange theories, 63

excitability, 90

executive charismatic leaders, 580

executive leadership, 683–93

Executive Position Description Questionnaire (EPDQ), 661

executives, 29

accountability of, 693

characteristics of, 31

compensation of, 175, 692–93

competencies of, 688–89

development programs for, 1112–13

education for, 1061

effectiveness of, 686–88

failure of, 689–92

functions of, 58

intuition of, 699

redundant, 690

roles of, 685

social skills of, 688–89

succession process of, see succession

sudden deaths of, 894

turnover of, 890–91

unethical behavior of, 209

women, see women

Exercise Communication, 1020–21

Exercise Supervise, 434–36, 1024, 1026

existentially oriented leaders, 621

expectancy induction, 612

expectancy-reinforcement theory, 61

expectations, 253–54, 401

of authority, 354

of charismatics’ followers, 611

of customers, 328

discordant, 329–30

gender stereotyped, 912

of groups, 766

of leadership style, 450–51

organizationally defined, 63

within-role, 327

experience:

learning from, 1087–88

and participative leadership style, 469–70

expert power, 270, 272, 273–74, 287, 288–89

expert systems, 297

expressive leadership, 501–2

expressiveness, 755

extroversion-introversion, 86–87, 121

Exxon, 988, 1089, 1138

EIMP program, 1142–43, 1144, 1145

women in management, 902

facilitators, 39, 42, 413

failure, preparation for, 203

fairness, 224

falling dominoes, 321, 404–5, 407–8, 452, 487, 567

familiarity, 133–34, 848–49

family firms:

and globalization, 989

succession in, 886

family influence, 999, 1053–58

family size, 1054

family status, 1056–57

family-work balance, 322, 904–5, 914, 937, 942

Farrakhan, Louis, 233–34

favoritism, 256

fear, 814

Federal Aviation Administration (FAA), 1090

Federal Bureau of Prisons, 657

Federal Emergency Management Agency (FEMA), 341, 832, 881

Federal Express (FedEx), 582–83, 642, 784, 1063, 1130

Federated Stores, 902

feedback:

constraints on, 387–92

in context, 390–91

credibility of the source for, 392

deflection of, 413

distortion in, 389

downward, 387, 401

electronic facilitation of, 1098

gender differences in reactions to, 919

impact of, 402–3

ineffective, 388

lack of impact, 384

from leaders, 402–3

negative, 383, 388–90, 392, 402

peer (buddy) ratings, 1097, 1129

in performance appraisals, 392–94

positive, 388, 390, 392, 402

problems in, 391–92

requirements in, 388

seeking, 431–32

subordinates as moderators of, 390–91

subordinates as sources of, 412–13

survey, 1097

360-degree, 1097–98, 1132–33

in training programs, 1096–98

video, 1073–74

fellowship programs, 1113

fence sitters, 336

Ferraro, Geraldine, 973

Feuerman, Abraham, 229, 554

Fiedler’s Contingency Model, 511, 881

and LPC, see least preferred coworker

see also contingency model

field independence, 188

field surveys, 71

Fiorina, Carly, 902

first-curve plans, 622

first impressions, importance of, 250

flexibility:

in career preparation, 1063–64

consistency vs., 521–22

Florida Power & Light, 856

fluid intelligence, 677

focus, 134

Focus-Culture Questionnaire, 637

Follett, Mary Parker, 781

followers, 400–436

absence of, 9

authoritarian, 155

of charismatics, 587–92

collective self of, 183

competence of, 471, 790

compliance of, 409, 418

contrasting, 418–19

creativity of, 790

effects of active leadership on, 136–39

explanations from, 417–18

feedback from, 412–13

good, 409–10

identification with leaders, 22, 588–90, 592

impact on leaders, 408–19

impression management by, 411–12

influence of leaders on, 401–8

interest and competence of, 414–15

and leader-member exchange, 419–28

leaders as models for, 19

leaders recognized as such by, 22

maturity of, 414

and participative leadership, 470

perceptions of, 309–10

performance of, 401, 415–18

personalities of, 471, 790

reciprocal relationship with, 428–36

and relations-oriented leaders, 508–9

research about, 6

role of, 10–11

self-leading, 405–6

structural clarity for, 739

susceptible, 410

transformation of, 591–92

see also subordinates

Food for the Hungry/Kenya, 749

Ford, Gerald, 614, 704, 705, 706, 708, 712, 714

Ford, Henry, 222, 236–37, 440, 881, 1056

Ford Motor Company, 737, 856

foreign assignments:

training leaders for, 1116

of women, 939

foresight, 688

forgiveness, 229

formal-informal incongruence, 324

for-profit organizations, 727–28

founders, 697, 885

Fox, Vicente, 631

frame alignment, 608, 749

France:

centralization in, 1000

decision making in, 1034–35

leadership in, 1021

management traits in, 1024

multinationals in, 1042

origins of leaders in, 997, 998

in World War II, 703

Francis, Saint, 579

Frank, Billy, Jr., 969

Franklin, Benjamin, 969, 1054, 1087

freedom, 203

French and Raven power model, 270–71, 286–87

Freud, Sigmund, 56–57, 575

Friedan, Betty, 579, 901

Fromm, Eric, 575

frustration, 814

F scale, 151–53, 155, 156, 280, 1028

Full Range of Leadership Development program, 1101, 1109–10, 1111

functional distance, 844

Fundamental Interpersonal Relations Orientation-Behavior (FIRO-B), 505

future:

age-status imbalance, 1164–65

considerations in, 1160–61

expected developments in research, 1160

information revolution, 1164

leadership theories, 1168

methodological issues, 1169–78

in national security, 1162–63

new paradigms, 1167–68

organizational change, 1165–66

personnel practices, 1167

societal changes, 1161–62

substantive issues, 1183–1205

in technologies, 1163

gainsharing programs, 305

Galatea effect, 612–13

Gallup, Patricia, 500

Gallup Polls, 704

Gallup Poll Social Audit, 950

Galvin, Robert, 221, 688

game playing, 164, 1074–76, 1182

gamesmen, 30, 31, 42

Gandhi, Mohandas K. (Mahatma), 56, 203, 386, 578, 593, 609, 616, 703, 835, 1053, 1087

Garner, John, 10

Gates, Bill, 49, 751

Gault, Stanley, 886

gays and lesbians, 978

gender, use of term, 900n

gender differences:

absence of, 924–25

in cognitive and noncognitive skills, 916

in leadership potential, 915–21

in leadership style, 921–30

moderating effects on, 931–34

in moral values, 920–21

in personality and motivation, 917–18

in power and use of power, 265, 921

in psychosocial development, 914–15

in Pygmalion effect, 931

in reactions to conflict, 918–19

in reactions to feedback, 919

in self-confidence, 920

in sex-role identification, 919–20

in socialization, 913–14

in sociometric skills, 916

in verbal and nonverbal communication skills, 915–16

in ways of thinking, 916

Geneen, Harold, 611, 697

General Electric, 445, 458–59, 673, 686, 688, 752, 1051, 1109, 1125, 1129

General Foods, 311

General Motors, 342, 348, 403, 453, 474, 660, 751–52, 786–87, 902, 1042, 1116

generation gap, 332, 977

Generation X, 332

genetic theories, 48–49, 104–6

geocentrism, 1043–44

George III, king of England, 193, 195, 704

Germanic cluster of nations, 992

Germany:

Holocaust in, 609

industrial democracy in, 312, 316

leadership in, 1021, 1023, 1024

multinationals in, 1035, 1042, 1043

Nazi party in, 57, 339

origins of leaders in, 998

post-World War II, 999, 1023

Wehrmacht of, 774, 779

in World War II, 385, 703, 710, 779, 822

Gerstner, Lou, 458, 498, 886

Geva, Eli, 229

Giamatti, A. Bartlett, 973

GI Bill, 247

Gillespie-Numeroff Burnout Inventory, 642, 835

Giuliani, Rudolph, 973

Gladstone, William E., 1054

glass ceiling, 935–36, 938–39, 940

Global Crossings, 208, 209

Global Entrepreneurship Monitor Study, 1011

globalization, 980–1048

and compensation, 1003–4

cultural and institutional changes, 999–1010

GLOBE project, 172, 982, 983, 986–89, 1007, 1028

horizontal vs. vertical relations, 1007

idealism vs. pragmatism, 1004–5

individualism vs. collectivism, 1005–9

issues of consequence, 981–87

leadership across cultures, 1021–26

leadership styles, 1026–41

multinational corporations, 1041–47

and national wealth, 981–82

and opportunities for women, 1001

origins of leaders, 996–99

particularistic vs. universalistic orientation, 1003

personal values, motives, and goals, 1010–21

planning, control, and accounting, 1002

and research methods, 982–83

socioeconomic development, 1001–2

strategic challenges of, 694–95

traditionalism vs. modernity, 1002–3

and universality, 987–96

within-country cultural differences, 983, 996

Global Leadership Program, 1116

Globe Organizational Policies and Practices, 721–22

GLOBE project, 172, 982, 983, 986–89, 1007, 1028

goals:

achievement of, 20–21

alignment with, 568–69

clarity of, 433–34, 792–93

practical objectives, 488

Golden Rule, 200, 220, 221, 993

Goldman, Emma, 901

Goldman Sachs, 699

Goldwater, Barry, 177

Goldwyn, Sam, 230

Golem effect, 613

Gompers, Samuel, 736, 1115

Goodyear, 886

Gorbachev, Mikhael, 585, 616, 629, 703, 899

Gordon Personal Profile (GPP), 125, 635

Gore, Al, 284, 708

Gore, Bill; Gore-Tex, 697

Gore, W. L., & Associates, 474

Gough Adjective Checklist (ACL), 634, 708

governments and government agencies, 732–33

Grace, Eugene, 231

Grant, Ulysses S., 49, 53, 706, 711, 712, 713, 879

Grasso, Ella, 973

Gratian, The Art of Worldly Wisdom, 49

Great Depression, 178, 713

great-man theories, 49, 53

Greece, mythology of, 4–5

greed, 231

Greenfield, Jerry, 500

grounded theory, 48

group-assessed charisma, 580

group decision support systems (GDSS), 858–59

group discussions, 300–301

group dynamics, 56–57

Group Embedded Figures Test, 188

group leaders, 28–29

group processes, leaders as foci of, 16–17

group rewards, 386

groups, 756–85

centrality in, 865

changes in membership, 880

coalitions in, 292–93

cohesiveness of, 765–66, 778–79

compatibility within, 767–68

conflicts in, 569

conformity within, 299–300

decisions made by, 480–81, 858–59

deindividuation in, 759

development of, 61

drive and motivation of, 777

early interest in, 758

effects of leaders on, 774–84

effects on leaders of, 765–74

expectations of, 766

frames of reference, 771

functionally diverse, 770–71

goals of, 773

harmony of, 767

history of success or failure, 771

inner vs. outer circle, 419

leader functions, 756–57

leaderless, 255–56

leader roles, 756

leadership linked to outcomes of, 763

location within, 777

marathon, 762

member characteristics in, 760

norms of, 771–73

opportunities to lead, 768

overt and covert effects of, 759–60

peripheral involvement in, 865

persistence in, 876–77

power of, 292, 299–302

problem solving by, 801

repressors and sensitizers in, 867

responses to stress, 819–20

simulations in assessment of, 1126

sizes of, 567–68, 768

small, 27–29, 292

solidarity of, 766–67

stability in, 293, 773–74

status and esteem of, 770

as substitute for leadership, 870

teams vs., 757–65; see also teams

unstructured, moving to structured teams, 762–63

visibility of, 302

we-they relations in, 825

groupthink, 217, 775, 780

group variables, 774

Grove, Andrew, 497

Guilford Martin Personality Inventory, 1141

Guilford-Zimmerman Temperament Survey, 1138, 1142

habitual followership, 621

Hamilton, Alexander, 704

Hammer, Armand, 976n harassment, sexual, 910

Harding, Warren G., 158, 579, 706, 708, 709, 711, 712, 713, 1056

hard tactics, 402

Harvard Business School, 660

Haworth furniture, 737

Hayes, Rutherford B., 162

Haywood, Bill, 597, 736

headship, 23

health and well-being, 82, 193–97

health care:

effects of leadership style, 455

LBDQ and LOQ studies in, 561

transformational leaders in, 642

unethical behavior in, 208–9

Hegel, Georg Wilhelm Friedrich, Philosophy of Mind, 6

height, 82

helpfulness, 255, 408

Henry IV, king of France, 331