CONTENTS

Foreword by Robert Dilts

Preface by John Grinder

Introduction

Introduction to the Second Edition

CHAPTER 1

Sets a context and maps out the main ideas of NLP: how we get from our present reality to where we want to go, outcomes, communication, how to gain rapport, and how we build our unique ways of understanding the world.

What is Neuro-Linguistic Programming?

Santa Cruz, California, 1972

Santa Cruz, 1976

Maps and Filters

Learning, Unlearning, and Relearning

The Three Minute Seminar

Outcomes

Present State and Desired State

Communication

Rapport

Pacing and Leading

CHAPTER 2

Deals with how we use our senses internally to think, how language relates to thought, and how you can tell the way in which other people are thinking.

The Doors of Perception

Representational Systems

Preferred Representational Systems

Language and Representational Systems

Predicates

Lead System

Synesthesias, Overlap, and Translation

Eye Accessing Cues

Other Accessing Cues

Submodalities

CHAPTER 3

Deals with our states of mind, how they are evoked, and how we can use these stimuli or anchors to gain access to our resourceful states of mind at will.

Physiological States and Emotional Freedom

Elicitation

Calibration

Anchors

Resource Anchoring

Chaining Anchors

Collapsing Anchors

Change Personal History

Future Pacing

New Behavior Generator

CHAPTER 4

This is about thinking in terms of systems rather than simple cause and effect. It contains some of Robert Dilts' recent work, how environment, behavior, capability, beliefs and identity fit together.

Loops and Systems

Learning Loops

Failure to Feedback

Levels of Learning

Descriptions of Reality

Triple Description

Robert Dilts' Unified Field of NLP

Beliefs

CHAPTER 5

Describes how language sets limits on our experience and how we can go beyond those limits. The Meta Model patterns are a way of asking key questions to clarify what people say.

Words and Meanings

Thinking Out Loud

Making Sense of Words—The Meta Model

Saying it all—The Deep Structure

Unspecified Nouns

Unspecified Verbs

Comparisons

Judgments

Nominalizations

Modal Operators of Possibility

Modal Operators of Necessity

Universal Quantifiers

Complex Equivalence

Presuppositions

Cause and Effect

Mind Reading

CHAPTER 6

How to use language in artfully vague ways that accord with other people's experience and allows them access to their unconscious resources—called the Milton Model after the world famous hypnotherapist, Milton Erickson. There is a section on metaphor, another on changing the meaning of experience, and a third on how we perceive time subjectively.

Uptime and Downtime

The Milton Model

Pacing and Leading

The Search for Meaning

Distraction and Utilization of the Conscious Mind

Left and Right Brain Hemispheres

Accessing the Unconscious and Resources

Metaphor

The Prince and the Magician

Reframing and the Transformation of Meaning

Context Reframing

Content Reframing

Intention and Behavior

Six Step Reframing

Timelines

In Time and Through Time

Talking with Time

CHAPTER 7

Explores more NLP patterns, including conflict, alignment, values and flexibility in the context of business. How to make meetings run more effectively and how to reach agreement in difficult situations.

Conflict and Congruence

Identifying your Congruence Signal

Identifying your Incongruence Signal

Values and Criteria

Hierarchy of Criteria

Chutes and Ladders—Stepping Up and Stepping Down

Metaprograms

Selling

Frames

Meetings

Negotiation

CHAPTER 8

Focuses on NLP in therapy and personal change, and describes three classic NLP techniques: the swish, the phobia cure, and internal conflict resolution.

Psychotherapy

First Order Change

The Phobia Cure

The Swish Pattern

Second Order Change

Internal Conflict

CHAPTER 9

This chapter is about our thinking strategies. There are some practical examples, including the famous NLP spelling strategy. There is a strategy for musical memory, and a creative strategy modelled on Walt Disney.

Learning as Modeling

How NLP Modeling Began

Modeling

Beliefs

Physiology

Strategies

A Recipe for Success

Music Strategy

Memory Strategy

Spelling Strategy

Strategy for Creativity

Back to Modeling

NLP, Modeling, and Accelerated Learning

User's Guide

EPILOGUE

This is a brief, speculative exploration of how NLP reflects change in our culture; how the process of change in the internal world of our thoughts reflects the increasing rate of change in the external world.

REFERENCE SECTION

A source of practical information and advice on choosing NLP books and courses.

Investing in Yourself

Choosing NLP Training

NLP Organizations Worldwide

A Guide to NLP Books

NLP Resources Guide

NLP Glossary

Index

About the Authors and Business Consultancy Services