Internet Message Access Protocol. See IMAP (Internet Message Access Protocol)

Internet Options, 1117–1120

Internet Protocol. See IP (Internet Protocol)

Internet Relay Chat (IRC), 1143

Internet Service Providers (ISPs), 1091

Interrupt 13 (INT13) extensions, 425

inverters, LCD components, 933–934

IOH (I/O Hub), Intel terminology for Northbridge, 331

IP addresses

assigning automatically, 1027–1028

binary representation of, 1014–1015

class licenses, 1016–1017

configuring, 177

configuring manually, 1027

default gateways and, 175

DHCP (Dynamic Host Control Protocol) and, 1022–1023

DNS and, 175–176

global addresses in IPv6, 1032–1034

ipconfig for viewing network settings, 1024–1025

IPv6 addresses, 1029–1031

overview of, 174–175

ping for determining, 1124

static, 1022

subnet masks, 1015–1016

subnet masks in IPv6, 1032

IP (Internet Protocol). See also TCP/IP (Transmission Control Protocol/Internet Protocol)

addresses. See IP addresses

configuring IP settings, 177–178

IP conflicts, 1015

IPv6. See IPv6 (Internet Protocol version 6)

IP Security (IPSec), 1369

iPads

Adobe Flash not supported by, 1254

Apple iOS on, 1251

Bluetooth keyboards for, 1262

closed source nature of, 1255–1256

expansion options for, 1259–1260

IPS (In-Plane Switching), 1249

locator service for, 1271–1272

smart covers for protecting, 1270

ipconfig

overview of, 1024–1025

troubleshooting Internet connectivity, 1138

iPhones

Adobe Flash not supported, 1254

Apple iOS on, 1251

closed source nature of, 1255–1256

e-mail settings, 1266–1267

expansion options for, 1259–1260

locator service for, 1271–1272

security token for, 1333

IPMP (Intellectual Property Management and Protection), 548

IPS (In-Plane Switching)

LCD technologies, 1195

in mobile devices, 1249

in TFT technology, 933

IPSec (IP Security), 1369

IPv6 (Internet Protocol version 6)

global addresses, 1032–1034

overview of, 1028–1029

subnet masks, 1032

IRC (Internet Relay Chat), 1143

IrDA (Infrared Data Association), 1069

ISDN (integrated services digital network), 1101–1102

ISM (industrial, scientific, and medical) radio bands, 1066

ISO-9660, CDFS (CD File System), 538

ISO files, imaging optical discs, 556

ISPs (Internet Service Providers), 1091

IT (Information Technology) workforce. See PC techs

iTunes

playing sounds, 1154

sharing media files, 1413, 1415

sync options, 1269

ITX form factor, 326–328

J

jacks

defined, 48–49

PCs, 48–49

on sound cards, 1157–1159

for sound devices, 57

joysticks

connections on PCs for, 61

connections on sound cards for, 58, 1157

as input device, 908–910

TrackPoint devices, 1193

jump drives. See USB thumb drives

jump lists, Windows 7, 104, 122

jumpers, on PATA drives, 444–445

K

Kazaa file sharing, 1144

Kbps (kilobits per second)

modem speed in, 1096

MP3 speed in, 1152

Kerberos, for network authentication, 1368

Keyboard applet, Control Panel, 895

keyboard, video, mouse (KVM) switches, 907–908

keyboards

biometric devices on, 905

Bluetooth-connected, 1058–1059, 1262

cleaning, 1224

communicating with CPU, 286–288

configuring, 895

connectors on PCs for, 55–56

controller for, 286–288

DIN ports and, 49

enabling USB support, 894–895

games controlled by, 908

for gaming PC, 1426

KVM (keyboard, video, mouse) switches and, 907–908

as peripherals, 47

port in ATX motherboards, 325

on portable computers, 1192–1193

replacing in portable computers, 1235

troubleshooting and maintaining, 896–897

virtual in mobile devices, 1252

virtual in tablet PCs, 1200

Keynote program, Apple, 1259–1260

KHz (kilohertz), measuring sampling rate in, 1150

kilobits per second (Kbps)

modem speed in, 1096

MP3 speed in, 1152

knowledge factors, in authentication, 1331

KVM (keyboard, video, mouse) switches, 907–908

KVM, virtualization manager for Linux/Unix OSs, 1395

L

L1, L2, and L3 cache, 222–223, 225

land grid array (LGA), in CPUs, 65, 229

landing zones, in hard drive geometry, 411

landscape view

display rotation and, 974

in mobile devices, 1250

lanes, PCle (PCI Express), 340–342

language settings, planning Windows installation, 575

languages, printers, 1288–1289

LANs (local area networks)

APIPA (Automatic Private IP Addressing), 1027–1028

class licenses, 1016–1017

coaxial cable and connectors, 996–998

command-line options for working with, 1044–1045

configuring network clients, 1038

configuring TCP/IP, 1027

connecting to WANs, 173

connection-oriented and connection less communication, 1019–1020

DHCP (Dynamic Host Control Protocol) and, 1022–1024

diagnosing physical problems, 1047–1048

equipment racks, 1005–1006

Ethernet cabling, 994

fiber optic cable, 995–996

fixing connection-related problems, 1051

horizontal cabling, 1003

hubs, switches, and bridges, 998–999

installing NICs, 1035–1038

Internet connections, 1104

IP addresses, 1014–1015

IPv6 addresses, 1029–1031

IPv6 addresses and, 1028–1029

IPv6 global addresses, 1032–1034

IPv6 subnet masks, 1032

making patch cables, 1009–1012

NAS (networked attached storage) and, 999–1000

overview of, 172, 993–994

patch panels, 1006–1009

repairing cabling, 1047

review Q&A, 1052–1054

routers, 1000, 1017–1019

sharing drives and folders, 1039–1042

sharing printers, 1045–1046

solid core vs. stranded cable, 1004

structured cabling, 1000–1003

subnet masks, 1015–1016

TCP/IP services, 1020–1021

TCP/IP settings, 1021–1022

TCP/IP tools, 1024–1026

TCP/IP (Transmission Control Protocol/Internet Protocol) and, 1014

telecommunications rooms, 1004–1006

testing cable, 1049–1051

testing NICs, 1048–1049

troubleshooting, 1046

UNC (universal naming convention) and, 1042

work areas for cabling, 1012–1014

laptop computers. See also portable computers

installing SO-DIMMs in, 275–276

overview of, 1192

laser printers

cleaning, 1313

components of, 1284–1287

maintaining, 1314

overview of, 1283

printing in color, 1298

steps in printing process, 1293–1297

types of problems with, 1315–1317

laserdisc format, 544

Last Known Good Configuration, Advanced Startup Options, 848

latency

in RAM response time, 259–261

VoIP and, 1127

LBA (logical block addressing)

GPT (GUID Partition Table) supporting, 464

higher drive capacity with, 418–419

sector translation support, 420–421

LCDs (liquid crystal displays)

analog signal and, 942

brightness and response rate of, 936

components of, 933–935

connectors for, 942–943

contrast ratio of, 937

how they work, 928–932

in mobile devices, 1249

overview of, 927

portable computers and, 1194

power conservation in, 945

projectors, 939

refresh rate of, 936–937

resolution of, 935–936

safety concerns related to, 988

sizes of, 941

TFT (thin film transistor) technology in, 932–933

troubleshooting, 986–987

LDAP (Lightweight Directory Access Protocol), 1135–1136

LEDs (light-emitting diodes)

in LCD technology, 934–935

link lights as NIC status indicator, 1036–1037

motherboard installation and, 359–360

OLED (organic light-emitting diodes), 1196, 1249–1250

use in fiber optic cable, 995

use in LCD monitors, 1195

legacy-free computing initiative, Microsoft, 525

The Legend of Zelda: Wind Walker, 1439, 1441

LFX12V power supply, 388

LGA (land grid array), in CPUs, 65, 229

Li-Ion (Lithium-Ion) batteries, 1214–1215

libraries, in Windows 7, 112–114, 701

lifting, safety and, 35

light-emitting diodes. See LEDs (light-emitting diodes)

Lightweight Directory Access Protocol (LDAP), 1135–1136

line in, sound card jacks, 1157

line-interactive UPS, 377

line out, sound card jacks, 1157

lines of code

CPU instructions, 201

in programs, 205

link lights

checking connectivity and, 1048

as NIC status indicator, 1036–1037

troubleshooting wireless networks, 1085

link-local addresses, IPv6, 1031, 1033

LiPO (Lithium polymer) batteries, 1215

liquid cooling, options for cooling CPUs, 233–234

liquid crystal displays. See LCDs (liquid crystal displays)

Lithium-Ion (Li-Ion) batteries, 1214–1215

Lithium polymer (LiPO) batteries, 1215

local area networks. See LANs (local area networks) local printers, installing, 1299–1301

Local Security Policy tool, 1337

local shares, 702

local user accounts, 672–673

Local Users and Groups tool, 685–689

locale settings, planning Windows installation, 575

locking computer, physical area security, 1330

lockup, troubleshooting installation, 614–615

logical block addressing. See LBA (logical block addressing)

logical drives, 461–462

logical topology, 163

logon/logoff

user accounts and, 672, 679

in Window OSs, 94–96

logs

Enable Boot Logging, 847

installation issues captured in log files, 615

Log Properties dialog (Windows 7), 855

Performance Logs and Alerts, 658–660

LoJack

for BIOS security, 302

for laptop security, 1227

Long Term Evolution (LTE) cellular networks, 1107

loopback test, checking NICs, 1048–1049

low-level formatting, 623

LPX form factor, 323–324

LTE (Long Term Evolution) cellular networks, 1107

M

MAC address filtering

configuring wireless networks, 1073–1074

securing wireless networks, 1062–1063, 1372

MAC (media access control) addresses

IPv6 subnet masks based on, 1032

NICs and, 163–164

machine language, of microprocessor, 200–201

macros, types of malware, 1349

magic packets, Wake-on-LAN and, 1037–1038

magnets, EMI (electromagnetic interference) and, 33

Mail application, e-mail settings, 1266

mainframe computers, 776

maintenance

of batteries in portable computers, 1215

of hard drives, 505

of keyboards, 896–897

of laser printers, 1314

of mice, 898–900

of power supplies, 394

of Registry, 729–731

maintenance, of Windows OSs

Automatic Updates, 727–729

error checking and disk defragmentation, 731–732

managing temporary files with Disk Cleanup, 729

overview of, 721–722

patch management, 722–723

Registry maintenance, 729–731

review Q&A, 772–774

scheduling backups, 734–735

scheduling defragmentation, 735–736

scheduling error-checking, 736–737

scheduling maintenance, 732

System Configuration utility, 737–738

System Information utility, 739

Task Scheduler/Scheduled Tasks, 732–734

Windows Update, 723–727

malicious software (malware) anti-malware programs, 1352–1354

grayware, 1343–1344

malware cleaners, 1450

overview of, 1343

pop-ups, 1344

prevention tips, 1355–1356

recovery tips, 1356–1359

security threats, 1325–1326

signs and symptoms, 1350–1351

spam, 1347–1348

spyware, 1344–1347

user education, 1354–1355

viruses, worms, macros, Trojan horses, and rootkits, 1349

Malwarebytes Anti Malware program, 1353

Man in the Box

ALU (arithmetic logic unit) as, 212

analogy for understanding CPUs, 196–199

manufacturers

BIOS, 294–297

CPU, 65, 212–213

GPU, 954, 1424

Web site resources of, 570

maps, positioning software and, 1254–1255

mass storage devices. See removable

media material safety data sheet (MSDS)

dealing with printer consumables, 1309

handling toxic materials and, 1328

MB Intelligent Tweaker (M.I.T.), 297–298

MBR (master boot record)

extended partitions, 461–462

overview of, 458–460

partition limits of, 312

primary partitions and multiple OSs, 460–461

starting ntldr program in Windows XP boot process, 637

Windows Vista/7 boot process and, 641

MBs (megabytes)

of address space, 210

measuring RAM, 66

MCC (memory controller chip)

organizing DRAM, 247–248, 250

overview of, 208–209

MCH (Memory Controller Hub), Intel terminology for Northbridge, 331

MCITP (Microsoft Certified IT Professional), 2, 4

md (or mkdir) command, for making directories, 791–793

media access control addresses. See MAC (media access control) addresses

media, troubleshooting optical. See also by media types, 561

media workstations, 1408–1409

megabytes (MBs)

of address space, 210

measuring RAM, 66

megapixels

digital cameras and camcorders, 914

webcams, 916

memory

bits and bytes for measuring, 206–207

CPUs and, 205–206

flash memory. See flash memory

hard drives and, 205

memory sticks, 534

random access. See RAM (random access memory)

read-only. See ROM (read-only memory) video memory, 955–956

virtual memory, 263–264, 751–752

memory controller chip. See MCC (memory controller chip)

Memory Controller Hub (MCH), Intel terminology for Northbridge, 331

Memory Diagnostics Tool (Windows 7), 279

Memtest86, testing RAM, 279

mesh topology, 161–162

MFPs (multifunction peripherals), 1318

mice

adding to mobile devices, 1262

Bluetooth-connected, 1058–1059

configuring, 898

connectors on PCs for, 59–60

DIN ports and, 49

for gaming PC, 1426

hot keys as alternative to, 897–898

KVM (keyboard, video, mouse) switches and, 907–908

maintaining, 898–900

PC games controlled by, 908

as peripheral device, 47

port in ATX motherboards, 325

for portable computers, 1193–1194

micro-A ports, USB, 884

micro-ATX power supplies, 387

micro-B ports, USB, 884

micro-DIMMs

adding RAM to portable computer, 1231–1232

DDR SDRAM and, 254

SDRAM and, 251

micro-HDMI, 57, 1262

microATX (µATX) motherboards, 325–326

microcomputers, 776

microdrives, 532

microphones

inputting sound with, 57

overview of, 1163–1165

sound card jack for, 1157

webcams and, 916

microprocessors. See CPUs (central processing units) microSD cards, 533, 1260–1261

Microsoft

legacy-free computing initiative, 525

Windows OSs. See Windows OSs

Microsoft Certified IT Professional (MCITP), 2, 4

Microsoft DOS (MS-DOS), 776

Microsoft Gadgets, 115

Microsoft Management Console (MMC), 140–143

Microsoft Outlook, 1121

Microsoft Product Activation (MPA), 578

Microsoft Security Essentials, 1353

Microsoft Technical Certifications, 4

MIDI (musical instrument digital interface)

connections on sound cards, 58

controllers, 1165–1167

FM synthesis and wave table synthesis options, 1152–1153

overview of, 1152

migration, of data to new system or hard drive

Files and Settings Transfer Wizard, 616–620

overview of, 616

practices, 622–623

USMT (User State Migration Tool), 620–621

Windows Easy Transfer, 621–622

Windows options for, 574

MIMO (multiple in/multiple out), 1067

mini-A ports, USB, 884

mini-ATX power supplies, 387

mini-audio connectors, 54, 1159

mini-B ports, USB, 884

mini connectors

on ATX power supplies, 382

for DC power, 380–381

for floppy drive, 528

mini-DIN connectors

for keyboards, 55–56

for mice, 59

overview of, 49–50

port in ATX motherboards, 325

on video cards, 957

mini-HDMI, 57, 1204

Mini-ITX motherboards, 326–327

mini-PCI expansion bus, 339

minicomputers, 776

miniSD cards, 533

mIRC, 1143

mirrored volumes. See also disk mirroring

creating, 501

overview of, 463

RAID and, 333

M.I.T. (MB Intelligent Tweaker), 297–298

mkdir (md) command, for making directories, 791–793

MMC (Microsoft Management Console), 140–143

MMORPG (multiplayer online role–playing game), 1142–1143, 1435

MMX (multimedia extensions), 218

mobile devices

adding apps to, 1253–1255

Android expansion options, 1260–1262

Android OS and, 1256–1258

Android sync options, 1269

Apple expansion options, 1259–1260

apps, 1251–1252

Bluetooth and, 1262

cellular networking and, 1264–1265

closed source nature of Apple iOS, 1255–1256

CPUs and, 215–216

dealing with loss of, 1271–1272

e-mail settings, 1266–1267

features and capabilities of, 1245

hardware for, 1258–1259

iTunes and iCloud sync options, 1269

multimedia and, 1252–1253

network settings, 1263–1264

orientation of, 1250–1251

OSs (operating systems), 1251

pairing Bluetooth devices to, 1265–1266

preventing damage to, 1270

recovering from theft of, 1272–1273

review Q&A, 1274–1276

screen technologies, 1249

synchronizing with local machines over Internet, 1267–1268

touch interface, 1246–1249

modding, power supplies, 400–401

modems

connections for, 1097–1098

connectors on PCs for, 60

motherboard support for, 329

overview of, 1092–1097

modes, wireless networking

ad hoc mode, 1060–1061

infrastructure mode, 1061

modules, RAM. See sticks, RAM

molex connectors

on ATX power supplies, 382

case fans and, 393

for DC power, 379–380

on motherboards, 384

splitter for, 382

monaural sound, 1151

monitors. See displays

motherboard book, 354–355

motherboards

AGP support, 339

AMR/CNR slots, 333

ATX form factor, 324–326

case fan, 334

chipset, 328–332

choosing, 354–356

components, 332

DC power for, 379

DIP switches on, 217

expansion bus, 334–337

floppy drive controller on, 68

AT form factor, 321–324

form factors generally, 321

how motherboards work, 320

how PCs work, 66–67

installing, 356–361

installing device drivers for expansion cards, 346–350

installing expansion cards, 342–345

ITX form factor, 326–328

mini-PCI support, 339

for mobile devices, 1258

overview of, 319–320

PCI support, 337–338

PCI-X support, 339

PCIe (PCI Express) support, 340–342

proprietary form factors, 328

RAID support, 333

RAM and, 271–272

review Q&A, 364–366

sound chips on, 333

storing device support programming on, 289

for thick client PCs, 1406

troubleshooting, 361–364

troubleshooting expansion cards, 351–353

USB/FireWire support, 332–333

verifying expansion card installation, 350–351

video connections, 951–954

mount points, mounting partitions as folders, 502–504

Mount Rainer feature, 542

Mouse applet, Control Panel, 898

mouse devices. See mice

MOV video wrapper, 1180

Moving Picture Experts Group. See MPEG (Moving Picture Experts Group)

Mozilla Firefox, configuring, 1120–1121

MP3s, 547, 1151–1152

MPA (Microsoft Product Activation), 578

MPEG (Moving Picture Experts Group)

audio and video standards, 546

MPEG-1, 547, 1151–1152

MPEG-2, 547, 1180–1181

MPEG-4, 548, 1180

MPEG-7, 548

MPEG-21, 548

MS-DOS (Microsoft DOS), 776

msconfig (System Configuration) utility, 737, 856

MSDS (material safety data sheet)

dealing with printer consumables, 1309

handling toxic materials and, 1328

µTorrent, file sharing and, 1144–1145

multi-word DMA, in ATA-2, 422–423

multiboot (dual boot) installation

overview of, 572–573

Windows Vista/7 boot process and, 642

multicast addresses, IPv6, 1032

multicore processing, in CPU technology, 224–225

multifactor authentication, 1331

multifunction peripherals (MFPs), 1318

multimedia

in Apple mobile devices, 1259

codecs, 1180

configuring sound cards, 1169–1172

connectors for multimedia devices, 958–960

devices, 912

digital cameras and camcorders, 913–915

hardware for TV tuners, 1185–1186

hardware for video, 1177–1178

how sound works in PCs, 1150

installing drivers for sound cards, 1168–1169

installing sound cards, 1167–1168

installing sound programs, 1169

installing specialized sound applications, 1173–1174

jacks on sound cards, 1157–1159

microphones, 1163–1165

MIDI (musical instrument digital interface) and, 1152–1153, 1165–1167

mobile devices and, 1252–1253

overview of, 1149

playing sounds, 1154–1155

recording quality, 1156

review Q&A, 1188–1190

software for TV tuners, 1186

software for video, 1178–1179

sound-capture, 1150–1151

sound card benchmarking, 1187–1188

sound cards, 1155

sound formats, 1151–1154

sound processors, 1156

speaker support on sound cards, 1156

speakers, 1160–1163

troubleshooting sound, 1174–1176

troubleshooting TV tuners, 1186–1187

troubleshooting video, 1181–1184

TV tuners, 1184–1185

video capture, 1177

webcams, 916–918

Windows XP Media Center and, 83–84

wrappers, 1180–1181

multimedia extensions (MMX), 218

multimeters

overview of, 371–372

testing AC outlets, 373–374

testing DC voltage, 382

testing power supplies, 397

troubleshooting printers, 1306

multimode fiber optic cable, 995–996

multiplayer online role-playing game (MMORPG), 1142–1143, 1435

multiple in/multiple out (MIMO), 1067

multiple RAID, 439

multitasking, in Windows OS environment, 643

multithreading, in CPU technology, 224

multitouch

for mobile devices, 1247–1249

touchpads, 1194

music players, 54

Music, Windows 7 library, 112–114

musical instrument digital interface. See MIDI (musical instrument digital interface)

My Computer (XP)

determining Windows version, 86

viewing files and folders, 105

My Documents (XP)

accessing, 106

folder structure and, 110–111

managing users, 677

securing personal documents, 695–696

My Music (XP)

folder structure in Windows XP, 110–111

managing users, 677

My Network Places (XP)

accessing shared drives/directories, 1040–1042

configuring ICS, 1113

folder structure and, 115

My Photos (XP), 677

My Pictures (XP), 110–111

My Videos (XP), 110–111

N

names, configuring routers, 1110

Nano-ITX motherboards, 326–327

NAPs (network access points), 1090

Napster, file sharing and, 1144

NAS (networked attached storage)

for sharing hard drives, 999–1000

using for home server PC, 1416

NAT (Network Address Translation)

Cisco E2500 router using, 1108

hardware firewalls and, 1359

native command queuing (NCQ), 429

native resolution, LCD monitors, 935

nbtstat, for viewing network-related information, 1044–1045

NCQ (native command queuing), 429

near-letter quality (NLQ), in dot-matrix printers, 1278

nested RAID, 439

net command, for viewing network from command line, 1044

.NET Framework, 864–865

NetBEUI (NetBIOS Extended User Interface), 171–172

NetBIOS (Networked basic input/output system), 171–172

netbooks, 1197

netstat command, troubleshooting Internet transfer speeds, 1140

network access points (NAPs), 1090

Network Address Translation (NAT)

Cisco E2500 router using, 1108

hardware firewalls and, 1359

network addressing. See also IP addresses, 1014

Network and Internet Connections (XP), 1098–1099

Network and Sharing Center (Vista/7)

configuring dial-up connections, 1099

configuring ICS, 1113–1114

configuring network settings, 1022

configuring TCP/IP, 1022

network-based installation, 611–612

Network Connections (XP) configuring dial-up connections, 1099

configuring network settings, 1021–1022

configuring TCP/IP, 1027

troubleshooting Internet connectivity, 1138

network devices

hubs, switches, and bridges, 998–999

NAS (networked attached storage), 999–1000

routers, 1000

network interface cards. See NICs (network interface cards)

network printers

installing, 1301–1304

overview of, 1292

network security

anti-malware programs, 1352–1354

authentication, 1368

data and application encryption, 1369–1372

firewalls, 1359

grayware, 1343–1344

hardware firewalls, 1359–1362

malicious software, 1343

malware prevention tips, 1355–1356

malware recovery tips, 1356–1359

malware signs and symptoms, 1350–1351

pop-ups, 1344

review Q&A, 1373–1375

software firewalls, 1362–1368

spam, 1347–1348

spyware, 1344–1347

user education, 1354–1355

viruses, worms, macros, Trojan horses, and rootkits, 1349

wireless issues, 1372

Network Setup Tool (XP), 1113

Network (Vista/7) accessing shared drives/directories, 1040–1042

configuring clients, 1038

configuring ICS, 1113

configuring network settings, 1022

overview of, 115

networked attached storage (NAS) for sharing hard drives, 999–1000

using for home server PC, 1416

Networked basic input/output system (NetBIOS), 171–172

Networking and Users tabs, Task Manager, 655

networks

10/100/1000BaseT standards, 168–170

configuring for mobile devices, 1263–1264

connections on PCs, 58–59

connections on portable computers, 1205–1207

default gateways, 175

determining network role of computer, 575

DirectX and, 981

DNS (domain name service) and, 175–176

domains, 183–186

Ethernet and, 165–166

frames and NICs, 163–165

history of, 157–160

homegroups, 186–191

IP addresses and subnet masks, 174–175

IP settings, 177–178

local area. See LANs (local area networks)

managing with Task Manager, 655

NetBEUI (NetBIOS Extended User Interface) and, 171–172

overview of, 157

plenum vs. PVC cabling, 170

protocols. See protocols, network

review Q&A, 191–193

RJ-45 jacks for, 53–54

in Second Life example of computing process, 1436–1438

sharing folders, 180–183

star bus topology, 166–167

STP (shielded twisted pair) cabling, 168

TCP/IP (Transmission Control Protocol/Internet Protocol) and, 173–174

technologies, 160–161, 163

topologies, 161–163

user names and passwords, 180

UTP (unshielded twisted pair) cabling, 167–168

wide area. See WANs (wide area networks)

in Windows Vista/7, 1364–1365

wireless. See wireless networking

workgroups, 178–180

New Connection Wizard, for dial-up connections, 1098

New Task tool, 645

Ni-Cd (Nickel-Cadmium) batteries, 1213

Ni-MH (Nickel-Metal Hydride) batteries, 1213–1214

NICs (network interface cards)

in client/server networks, 160–161

expansion cards and, 59

external USB wireless NIC, 1056–1057

full-duplex and half-duplex modes, 1035–1036

for home server PC, 1415

installing, 1035

link lights as status indicator on, 1036–1037

MAC addresses and, 163–164

role in communicating to network, 1439

in Second Life example of computing process, 1436–1438

testing, 1048–1049

troubleshooting wireless networks, 1085

Wake-on-LAN, 1037–1038

nits, measuring display brightness in, 936

NLQ (near-letter quality), in dot-matrix printers, 1278

NLX form factor, 323–324

NMI (nonmaskable interrupt), 278

Northbridge

communication between CPU and devices, 283–284

expansion slots connecting to, 334–336

as primary chip in chipset, 329

Norton Ghost

disk cloning, 610

image deployment, 574

notebook computers. See also portable computers, 1192

Notepad, accessing from start menu, 102–103

notification area, of task bar, 103

nslookup, 1025–1026

NT File System. See NTFS (NT File System)

ntbackup. See Backup Utility (XP) ntbootdd.sys file, 636

ntdetect.com, 640

NTFS (NT File System)

access control, 82–83

authorization, 689

compression and encryption, 478

disk quotas and cluster sizes, 479–480

early Windows OSs and, 78

file and folder compression, 494–495

overview of, 477

permissions, 690–692

security of, 478, 1335

sharing and, 1039–1040

structure of, 477–478

ntldr (NT Loader)

boot errors, 817

in Windows XP boot process, 637

NVIDIA

GPUs (graphics processing units), 954–955

graphics cards, 1424

HDA (High Definition Audio) and, 1155

integrated GPUs, 226, 957

SLI (Scalable Link Interface), 1427–1428

O

objects

access auditing, 1340–1341

object classes in HKEY_CLASSES_ROOT, 630–631

object types in managing users and, 688

in Performance console, 657

OCR (optical character recognition), 902

ODBC Data Source Administrator, 667–668

ODBC (Open Database Connectivity), 667–668

offline files (Vista/7), 1222–1223

Ogg

sound format, 1153

video wrapper, 1181

ohms (Ω), measuring resistance in, 368

OLED (organic light-emitting diodes)

display technologies, 1196

in mobile devices, 1249–1250

omni-directional antenna gain, 1079

placing for wireless network, 1079

security considerations and, 1064

onboard devices, CMOS settings for enabling/disabling, 299–300

online gaming, 1142–1143

online UPS, 377

open source apps, 1258

OpenAL, audio drivers for games, 1163

OpenGL, APIs for use in 3-D games, 980

operating systems. See OSs (operating systems)

operational procedures

adaptability/versatility, 24–25

anti-static tools, 31–33

appearance, 20–21

assertive communication style, 26

communication, 25–26

dependability/responsibility, 23–24

documentation in, 30

elicting answers when asking questions, 27–29

EMI (electromagnetic interference) and, 33

ESD (electrostatic discharge) and, 30–31

follow-up, 30

honesty/integrity, 22–23

physical safety, 34–35

predicting time-frame for repairs, 29–30

professionalism, 19

respectful communication style, 26–27

review Q&A, 37–40

RFI (radio frequency interference) and, 33–34

sensitivity, 25

tools of the trade, 35–36

optical character recognition (OCR), 902

optical drives/disks

applications for, 556

Auto Insert Notification (AutoPlay), 554–555

BD-R (recordable) and BD-RE (rewritable), 550

BD-ROM (read only), 549

BDXL discs, 563

Blu-ray disc burners, 550

Blu-ray disc-media, 548–549

Blu-ray disc requirements, 556–557

CD formats, 537–538

CD-media, 536–537

CD-R (recordable), 539–540

CD-ROM (read only memory), 539

CD-RW (rewritable), 540–542

color books for CD-media, 562

connections for optical drives, 552

DVD-media, 544–545

DVD-ROM, 546

DVD-video, 546

external, 553

how PCs work, 69–70

installing, 551

lockups due to, 615

managing with Device Manager, 553–554

MPEG standards, 547–548

music CDs, 543–544

not ready error, 613

overview of, 535–536

recordable DVD, 546–547

region codes for DVDs and Blu-ray discs, 557–558

replacing in portable computers, 1236

troubleshooting, 558–562

optical mice, 898–900

optical resolution, scanners and, 903–904

optical zoom, in digital cameras and camcorders, 914–915

optimization, of printers, 1304–1305

optimization, of Windows OSs

adding new devices, 749–751

adding/removing components

and features, 743–744

Device Manager for optimizing

device drivers, 748–749

driver signing, 746–748

hardware profiles (XP), 753–755

installing and optimizing devices, 744–745

installing software, 740–741

overview of, 740

performance options, 751–753

removing software, 742–743

review Q&A, 772–774

updating drivers, 745–746

Option ROM, 303–304

organic light-emitting diodes (OLED)

display technologies, 1196

in mobile devices, 1249–1250

orientation

display rotation and, 974

in mobile devices, 1250–1251

OSs (operating systems)

Android OS, 1256–1258

Apple iOS, 1255–1256

booting to, 459

checking hardware compatibility, 342–343

in history of computers, 776

linking user to computer, 567

Microsoft Windows. See Windows OSs

for mobile devices, 1251

primary partitions and multiple OSs, 460–461

programming and, 42–43

role in computing process, 1434

output

how PCs work, 45

stage of computing process, 1434

overclocking

CMOS settings, 300–301

CPUs, 204, 236–238

M.I.T. (MB Intelligent Tweaker) and, 297–298

overheating issues. See also cooling

spindle speed and, 411–412

symptoms in CPUs, 238–239

overscan, plasma displays and, 940

overwrite operations, low-level formatting, 623

ownership factors, in authentication, 1331

ownership, PC techs respecting, 23

ownership permission, NTFS, 690

ozone filter, components in laser printers, 1287

P

P1 power connector, 379

packet writing, UDF (universal data format) and, 542

packets, compared with frames, 163

page faults, troubleshooting RAM, 278

page files

compared with swap partitions, 465

Performance Options, 751

RAM cache and, 263–267

Page Setup interface, for print jobs, 1308

pages per minute (ppm), speed of inkjet printers, 1281

Pandora, for streaming media, 1154

PANs (personal area networks)

Bluetooth and, 1070

connecting to, 1080–1081

paper

laser printer issues, 1316–1317

stalled print jobs due to, 1308

Parallel Advanced Technology

Attachment. See PATA (Parallel Advanced Technology Attachment)

parallel communication, serial communication compared with, 878

parallel execution, in CPU technology, 219

parallel PC cards, 1208–1209

parallel ports

connections, cabling, and electricity, 1290–1291

IEEE 1284 standard and, 1290

managing with Device Manager, 893

motherboard support for, 329

overview of, 1289–1290

printers and, 60–61, 1299

scanners and, 903

Parallels, virtualization manager for Mac OSX, 1395

Parental Controls, 684

parity

error detection in RAM, 261–262

troubleshooting RAM, 277–279

Partial Response Maximum Likelihood (PRML), 407

partition boot sector, 459

Partition Commander

controlling multiboot setups, 461

third-party partition tools, 517

PartitionMagic, 517

partitions

creating during Windows Vista/7 install, 486–489

creating during Windows XP install, 482–486

creating dynamic disks, 494–496

creating partitions and volumes, 491–494

creating using diskpart command, 840–841

creating using installation disc, 482

disk initialization and, 489–491

Disk Management utility and, 489

dynamic disks, 462–463

errors, 511–512

extended, 461–462

formatting, 504–505

GPT (GUID Partition Table) and, 463–464

MBR (master boot record) and, 458–460

mirrored volumes, 501

mounting as folders, 502–504

naming issues, 466–467

overview of, 457–458

planning for installation, 575

primary partitions and multiple OSs, 460–461

RAID levels and, 501–502

simple volumes, 496

spanned volumes, 496–499

striped volumes, 500

third-party partition tools, 516–519

troubleshooting, 511–512

types supported, 465

when to partition, 465–466

for Windows Vista/7 clean installation, 594, 596

for Windows XP clean installation, 585

passcode locks, for mobile devices, 1271

passive matrix technology, in LCD monitors, 932

password clearer, utilities in tool kit, 1450

password reset disk, 674–675, 704

passwords

for administrators, 710

for authentication, 672, 1331

changing frequently, 674

for CMOS access, 302, 1331

configuring routers, 1110

configuring workgroups, 180

honesty/integrity of techs and, 23

local user accounts and, 672–673

password clearer utility, 1450

password reset disk, 674–675, 704

protecting, 673

strong, 673–674

for Windows Vista/7 clean installation, 596

wireless security and, 1372

PATA (Parallel Advanced Technology Attachment). See also ATA (advanced technology attachment)

autodetection and, 449–450

choosing hard drives, 443

jumpers on, 444

overview of, 414–415

replacing drives on portable computers, 1234

SATA compared with, 427

solid-state drives, 414

troubleshooting drive

installation, 452–453

types of hard drives, 69

patch cables

diagnosing, 1049

making own, 1009–1012

patch panels and, 1008–1009

patch panels, for UTP cable, 1006–1009

patches

managing, 722–723

for mobile devices, 1270

post-installation tasks, 615–616

PC cards

expansion slots in portable computers, 1207–1208

ExpressCard, 1209–1210

types and uses of, 1209

PC Health Status menu, CMOS settings, 302

PC techs

CompTIA A+ certification, 2–4

CompTIA A+ exam structure, 6–9

documenting findings, actions, and outcomes, 1448–1449

establishing theory of probable cause, 1443–1444

FRUs (field replaceable units) in toolkit of, 1451

how PCs work, 1433–1434

how to become CompTIA A+ certified, 5

how to take and pass CompTIA A+ exams, 9–12

identifying problems, 1442

implementing preventive measures, 1447–1448

other certifications for, 4–5

overview of, 1433

review Q&A, 15–17, 1451–1454

Second Life example of how PCs work, 1436–1440

skill needed by, 1–2

study strategy/tactics for CompTIA A+ exam, 12–15

testing theory of probable cause, 1444–1446

tool kit of, 1449

traits of. See traits of techs

troubleshooting theory for, 1440

utilities in tool kit, 1449–1451

verifying solutions, 1447

PCBs (printed circuit boards), on motherboards, 319

PCI Express. See PCIe (PCI Express)

PCI Extended (PCI-X), 339

PCI (Peripheral Component Interconnect)

CMOS settings on PCI cards, 301

expansion bus architecture, 337–338

hardware for TV tuners, 1185

infrared transceiver ports on, 1056

modem connections, 1097

video connections on motherboards, 951

PCI-X (PCI Extended), 339

PCIe (PCI Express)

expansion bus architecture, 340–342

hardware for TV tuners, 1185

infrared transceiver ports on, 1056

modem connections, 1097

video connections on motherboards, 953–954

PCL (Printer Control Language), 1289

PCM (pulse code modulation), 1151

PCMCIA (Personal Computer Memory Card International Association), 1207–1208

PCs (personal computers)

audio connectors, 54

building, 1402

cases, 62–64

CPUs, 64–66

DB connectors, 52–53

digital audio workstations, 1410–1411

eSATA ports, 61

evaluating parts for, 1403

expansion slots, 55

external connections, 47–48

FireWire connections, 52

floppy drives, 68

gaming PCs. See gaming PCs

graphics workstations, 1409–1410

hard drives, 68–69

in history of computers, 776

home servers. See home server PC

home theatre PCs. See home theatre PC

how they work, 41–43, 1433–1434

infrared transceiver ports, 1055–1056

input, 44

joystick connectors, 61

keyboard connectors, 55–56

media workstations, 1408–1409

mini-DIN connectors, 49–50

modem connectors, 60

monitor connectors, 56–57

motherboards, 66–67

mouse connectors, 59–60

network connectors, 58–59

optical drives, 69–70

output, 45

overview of, 1401–1402

peripherals and, 46–47

plugs, ports, jacks, and connectors, 48–49

power supplies, 67–68

printer connectors, 60–61

processing, 44–45

RAM and, 66

review Q&A, 71–73, 1429–1432

RJ connectors, 53–54

Second Life example of working of, 1436–1440

selecting system components, 1405–1407

skill needed for managing/troubleshooting, 1–2

sound connectors, 57–58

storage options, 45–46

thick clients. See thick client PCs

thin clients, 1407–1408

USB connectors, 50–51

video workstations, 1412

virtualization workstations, 1408

voice recognition in, 905

Wake-on-LAN for powering up, 1037–1038

workstation PCs, 1407

PDAs (personal digital assistants), 1056

PDP (Plasma display panels)

overview of, 940

use in portable devices, 1196

Pearson VUE, administering CompTIA A+ exams, 9

peer-to-peer mode. See ad hoc mode Pen and Input Devices (Vista/7), 907, 1198

pen scanners, for reading bar codes, 906

pen tablets, 911

Pentium CPUs

Hyper-Threading, 224

Intel model names, 213

RDRAM (Rambus DRAM) used in Pentium 4, 252

Performance console (XP)

objects and counters in, 657

overview of, 145–147, 656–657

Performance Logs and Alerts, 658–660

System Monitor, 657–658

Performance Information and Tools applet (Vista/7), 861–862

Performance Logs and Alerts (XP), 658–660

Performance Monitor (Windows 7), 147–148, 660–665

Performance Options, 751–753

Performance tab, Task Manager, 269, 654–655

Peripheral Component Interconnect. See PCI (Peripheral Component Interconnect)

peripherals

DC power for, 379

PCs and, 46–47

permissions

assigning to users and groups, 672

file sharing and, 699–700

overview of, 690–692

propagation of, 692–694

sharing and, 707, 1039–1040

techs and, 694–695

user account management with groups, 1336

perpendicular recording, hard drive storage, 408

persistence, of phosphors on CRT display, 923

Personal Computer Memory Card International Association (PCMCIA), 1207–1208

personal computers. See PCs (personal computers)

personal data, backing up, 755

personal digital assistants (PDAs), 1056

personal identification number (PIN), in authentication, 1331

Personal Video Recorder (PVR)

Windows Vista, 85

Windows XP Media Center as, 83

Personalization applet (Vista/7)

configuring video, 962–964

customizing video, 936

display settings, 969

installing video software and drivers, 962

themes, 965

troubleshooting video cards and drivers, 984

working with drivers, 974–975

PFC (power factor correction), in power supplies, 388–389

PGA (pin grid array), in CPUs, 65, 230

phantom parity errors, troubleshooting RAM, 277

phishing

as security threat, 1324

spam and, 1348

Phoenix Technologies

BIOS manufacturer, 294–297

INT13 (Interrupt 13) extensions, 425

phone lines

baud rates, 1096

RJ-11 jacks, 53–54

phosphors, in CRT monitors, 925–926

photoconductive properties, in laser printers, 1283

photocopiers, 1318

photosensitive drum components in laser printers, 1285

issues related to, 1316

steps in laser printing, 1295–1297

photosites, digital cameras and camcorders and, 914

physical area, securing access to, 1329–1330

physical safety, 34–35

physical theft, as security threat, 1325

physical topology, 163

Pico-ITX motherboards, 326–328

picture elements. See pixels (picture elements)

Pictures, Windows 7 library, 112–114

PIN (personal identification number), in authentication, 1331

ping command

determining IP address, 1124

syntax and switches, 1024

as TCP/IP service, 1020

troubleshooting Internet connectivity, 1137–1138

pinned application, Windows 7, 104

PIO (programmed I/O) mode, in ATA, 417, 422–423

pipelining, in CPU technology

overview of, 219–221

stalls, 220–221

pixels (picture elements)

in CRT monitors, 926

in LCD monitors, 930–931

troubleshooting dead pixels, 986

Plasma display panels (PDP)

overview of, 940

use in portable devices, 1196

plastic parts, replacing in portable computers, 1236

platter-based hard drives

data encoding, 407–408

geometry, 409–411

overview of, 406–407

spindle (rotation) speed, 411–412

stepper motor and voice coil technologies for moving arms, 408–409

playback

choosing playback device, 1418

software for in home theatre PC, 1421–1422

of sounds in multimedia, 1154–1155

troubleshooting video, 988

PlayStation 3, 908

plenum, vs. PVC cabling, 170

Plex software, for playback in home theatre PC, 1421–1422

plug and play. See PnP (plug and play)

plug-ins, spyware and, 1346

plugs

defined, 48–49

PCs, 48–49

PlusID, hardware authentication devices, 1334

PnP (plug and play)

CMOS settings, 301

introduced with PCI cards, 338

printer setup, 1299–1300

wireless network adapters, 1059

PoE (Power over Ethernet), 1058

point of sale (POS) machines, 1278

Point-to-Point Protocol (PPP), 1099–1101

Point-to-Point Tunneling Protocol (PPTP), 1134–1135

pointing devices. See also mice, 1193–1194

policies

Acceptable Use Policy, 1342

security policies, 1336–1339

polygons, in 3-D games, 978–979

polymorph viruses, 1353

polyphony, of sound cards, 1153

pop filters, for microphones, 1165

pop-ups, types of malware, 1344

POP3 (Post Office Protocol 3)

configuring e-mail, 1123–1126

e-mail settings on mobile devices, 1267

Internet application protocols, 1114

port forwarding, in hardware firewalls, 1360–1361

port replicators, for portable computers, 1211–1212

port triggering, in hardware firewalls, 1360–1361

portable computers

adding RAM, 1231–1233

APM/ACPI, 1216–1221

audio ports, 1203

batteries, 1213–1215

cleaning, 1224

cooling, 1224

desktop replacement units, 1196–1197

disassembling, 1227–1230

display ports, 1204–1205

display types, 1194–1196

docking stations, 1212

expanding, 1202

expansion slots, 1207

ExpressCard, 1209–1210

general-purpose ports, 1210–1211

input devices, 1192

keyboards, 1192–1193

manually controlling power use, 1221–1223

netbooks, 1197

network connections, 1205–1207

overview of, 1191

parallel PC cards, 1208–1209

PCMCIA (Personal Computer Memory Card International Association), 1207–1208

pointing devices, 1193–1194

port replicators, 1211–1212

power management, 1215–1216

protecting, 1224–1226

replacing components (keyboards, mice, etc.), 1235–1238

replacing hard drives, 1233–1235

review Q&A, 1241–1243

securing, 1226–1227

shared memory support, 1233

shipping, 1225–1226

SMM (System Management Mode) and, 1216

storage card slots, 1210

tablet PCs, 1198–1202

troubleshooting, 1238–1241

ultrabooks, 1197–1198

upgrading, 1230

portrait view

display rotation and, 974

in mobile devices, 1250

ports

audio ports, 1203

built into ATX motherboards, 325

digital cameras with microphone ports, 1165

display ports, 1204–1205

docking stations, 1212

for e-mail protocols, 1123

eSATA. See eSATA (external SATA)

expansion slots, 1207–1210

FireWire. See FireWire

front-mounted on cases, 356

general-purpose ports, 1210–1211

infrared transceiver ports, 1055–1056

for input devices, 877

Internet application protocols and, 1116

issues, 892–894

network connections, 1205–1207

parallel. See parallel ports PCs, 48–49

port replicators, 1211–1212

SCSI. See SCSI (small computer system interface)

serial. See serial ports

USB. See USB (universal serial bus)

POS (point of sale) machines, 1278

positional audio, 1162

positioning software, in mobile devices, 1254–1255

POST cards, 360

Post Office Protocol 3. See POP3 (Post Office Protocol 3)

POST (power-on self test)

beep codes, 306

boot process, 308

motherboard installation and, 360

overview of, 306

POST cards, 307–308

text errors, 307

PostScript, printer language, 1288

power, environmental threats, 1326

power factor correction (PFC), in power supplies, 388–389

power management

CMOS settings, 300

dealing with heat issues, 1224

protecting against spikes and sags, 374

screen saver settings, 967, 969

USB power usage, 888–890

video and, 945–946

virtualization and, 1389

power management, in portable computers

APM/ACPI, 1216–1221

manually controlling power use, 1221–1223

overview of, 1215–1216

SMM (System Management Mode) and, 1216

power-on self test. See POST (power-on self test)

Power Options (XP), 1219, 1221

Power over Ethernet (PoE), 1058

power plans (Vista/7), 1219–1220

power schemes (XP), 1219

power supplies

Active PFC and, 388–389

ATX, 325–326, 382–383

ATX12V 1.3, 383–385

ATX12V 2.0, 385–387

cooling, 392–393

EPS12V, 385

how PCs work, 67–68

installing, 390–392

ITX, 328

in laser printers, 1286

maintaining airflow, 394

mini connectors, 380–381

modding, 400–401

modular, 401

molex connectors, 379–380

motherboards and, 321

for motherboards and peripherals, 379

niche-market versions, 387–388

overview of, 367–368

in portable computers, 1225

protecting against power spikes and sags, 374

providing AC power, 370–372

providing DC power, 378–379

reducing fan noise, 395–397

review Q&A, 402–404

SATA connectors, 381

in Second Life example of computing process, 1438

splitters and adapters, 381–382

surge suppressors, 375–376

temperature and efficiency of, 401

testing AC outlets, 373–374

testing DC voltage, 382

troubleshooting, 397–400

troubleshooting portable computers, 1239

understanding electricity and, 368–369

UPS (uninterruptible power supply), 376–378

wattage requirements, 388–390

power supply unit (PSU). See also power supplies, 368

Power Users group, 676, 709

PowerShell, 812–813

ppm (pages per minute), speed of inkjet printers, 1281

PPP (Point-to-Point Protocol), 1099–1101

PPTP (Point-to-Point Tunneling Protocol), 1134–1135

Pre-shared Key (PSK), WPA/WPA2 options, 1075

preboot execution environment (PXE)

boot process and, 308

network-based installations, 612

preventive measures, in troubleshooting theory, 1447–1448

PRI (primary rate interface), ISDN service options, 1102

primary controller, configuring ATA drives, 449

primary corona wire (primary charge roller), in laser printing, 1285, 1295

primary partitions

GPT (GUID Partition Table) and, 464

MBR supported, 460

multiple OSs and, 460–461

primary rate interface (PRI), ISDN service options, 1102

print devices, in Windows OSs, 1298

Print Management console (Windows 7), 1304

print resolution

in inkjet printers, 1281

in laser printers, 1294

print spooler

processing laser print jobs, 1293

troubleshooting, 1306–1307

in Windows OSs, 1298

printed circuit boards (PCBs), on motherboards, 319

Printer Control Language (PCL), 1289

printers

connectivity, 1289

connectors on PCs for, 60–61

crashes on power-up, 1310

disposing of consumables, 1309

dye-sublimation printers, 1282

emulation, 1304

failing to connect to shared printer, 1051

IEEE 1284

standard and, 1290

impact printers, 1277–1278

inkjet printers, 1279–1281

installing local, 1299–1301

installing network, 1301–1304

languages, 1288–1289

laser printers, 1283–1287

laser printing in color, 1298

laser printing process, 1293–1297

misaligned or garbage prints, 1309

multifunction peripherals, 1318

network printers, 1292

optimizing print performance, 1304–1305

overview of, 1277

parallel ports, 1289–1291

as peripheral device, 47

print job size issues, 1308–1309

print jobs that don’t print, 1306–1308

review Q&A, 1318–1320

setting up, 1299

sharing, 1413

sharing in home network, 159

sharing multiple, 1309

sharing over network, 1045–1046

solid ink printers, 1287–1288

thermal printers, 1283

troubleshooting impact printers, 1310

troubleshooting inkjet printers, 1311–1312

troubleshooting laser printers, 1313–1317

troubleshooting thermal printers, 1310–1311

troubleshooting tools for, 1306

USB connection, 1291

Printers and Faxes (XP)

setting default printer, 1303

troubleshooting print spooler, 1307

Printers applet (XP), 1299

printhead

calibration of, 1311

in dot-matrix printers, 1278

in inkjet printers, 1279

troubleshooting impact printers, 1310

printwires, in dot-matrix printers, 1278

privacy filters, preventing shoulder surfing, 1330

Privacy tab, Internet Options, 1119

private networks, in Windows Vista/7, 1365

PRML (Partial Response Maximum Likelihood), 407

Problem Reports and Solutions (Vista), 859–860

Process Explorer utility, 651

processes

affinities, 649–650

common features of, 645–646

multitasking and, 643

optimizing performance and, 655

options for shutting down, 857–858

prioritizing, 648–649

properties, 649

showing running, 645

stopping, 648, 651, 1181

Task Manager for working with, 643

utilities for listing or killing, 656

viewing information regarding, 646–648

Processes tab, Task Manager, 645–651

processing

how PCs work, 44–45

stage of computing process, 1434

processing step, in laser printing, 1293–1295

processors, for sound. See also CPUs (central processing units), 1156

product key

in Windows Vista/7 clean

installation, 592–593

in Windows XP automated installation, 605

in Windows XP clean installation, 587

professionalism

adaptability/versatility, 24–25

appearance, 20–21

dependability/responsibility, 23–24

honesty/integrity, 22–23

overview of, 19

sensitivity, 25

Program Files folder, 118–121

programmed I/O (PIO) mode, in ATA, 417, 422–423

programs. See also applications; software

crashes, 870

how PCs work, 42

running from command-line, 794–795

running in background, 103

as series of commands, 205

stopping autoloading, 856

Programs and Features (Vista/7) installing/removing

components and features, 744

installing/removing software, 740–743

overview of, 125

viewing installed applications, 864

Programs tab, Internet Options, 1120

projectors

lamps in, 940

lumens in measuring brightness of, 939–940

technologies in, 938–939

throw of image, 940

types of, 937–938

prompt. See command prompt protocol stacks, 171

protocols, network history of, 171

NetBEUI (NetBIOS Extended User Interface), 171–172

TCP/IP (Transmission Control Protocol/Internet Protocol), 173–174

proxy servers, 1119

PS/2 connectors

on ATX motherboards, 325

bar code readers connecting via, 906

KVM switches and, 907

overview of, 49–50

reshaping bent plug, 894

touch screens connecting via, 907

PSK (Pre-shared Key), WPA/WPA2 options, 1075

PSU (power supply unit). See also power supplies, 368

Public folders, sharing in Windows Vista, 699–701

public networks, in Windows Vista/7, 1365

pulse code modulation (PCM), 1151

punchdown tools, for working with patch panels, 1007

PVR (Personal Video Recorder) Windows Vista, 85

Windows XP Media Center as, 83

PXE (preboot execution environment)

boot process and, 308

network-based installations, 612

Q

QDOS (Quick-and-Dirty Operating System), 776

QoS (Quality of Service), routers and, 1141

quad-channel architecture, 258

quad-core processors, 1423

Quality of Service (QoS), routers and, 1141

quarantine, malware recovery tips, 1356–1359