Chapter 1: Why Conversation Skills Are Important
Chapter 2: Barriers to Communication
Chapter 4: Starting up a Conversation in 30 Seconds or Less
Chapter 5: How to Keep a Conversation Going — Small Talk and More
Chapter 6: Exit Stage Left — How to Leave a Conversation Gracefully
Chapter 7: How to Leave a Difficult Conversation
Chapter 8: Conversations in the Workplace
Chapter 9: Conversation and Friendship
Chapter 10: The Art of Romantic Conversations
Chapter 11: Conversations Online
Appendix A: Specifics of Body Language