Contents

ACKNOWLEDGMENTS

GLOSSARY

INTRODUCTION

Book Content

Terminology

Sequences of Questions

SECTION 1:
The S Questions Model — Theory

CHAPTER 1: INTRODUCTION AND PURPOSE OF THE S QUESTIONS MODEL

The S Questions Model

Premise on Which the S Questions Model Has Been Developed

Outline Summary of the Model

The S Questions Model

The Purpose of Mediation Questions

Perspective and Paradigm

CHAPTER 2: HOW WE PROCESS AND COMMUNICATE INFORMATION

How Information Is Processed

Factors That Contribute to the Information That We Process

The NLP Model of Communication

Our Created Paradigm Becomes Our Reference Point for Interpreting Information

How We Communicate Information to Others

Distortion, Deletion and Generalization When Communicating to Others

The Surface Structure Language We Use When We Communicate with Others

Using Mediation Questions to Create a Paradigm Shift

CHAPTER 3: WORKING WITH THE BRAIN IN MEDIATION

The Brain

Working with the Avoid-threat Reflex in Mediation

SECTION 2:
Practical Application of the S Questions Model

CHAPTER 4: METHODOLOGY TO MINIMIZE AN AVOID-THREAT REFLEX WHEN ASKING QUESTIONS

Methodology

CHAPTER 5: THE S QUESTIONS MODEL APPLIED TO A MEDIATION PROCESS

Reflective Preparation for Questions

The S Questions Model

S Questions Model Applied to Initial Separate Meeting

S Questions Model Applied to Joint Meeting

SECTION 3:
Practical Application of S1, S2 and S3 Questions

CHAPTER 6: S1: THE SUBJECT MATTER DIMENSION OF QUESTIONS

CHAPTER 7: S2: THE STRUCTURE DIMENSION OF QUESTIONS

CHAPTER 8: S3: THE SEEKING INFORMATION DIMENSION OF QUESTIONS

SECTION 4:
Practical Application of S4 Questions

CHAPTER 9: INTRODUCTION: THE EIGHT TYPES OF S4: SHIFT THINKING DIMENSION OF QUESTIONS

S4: The Shift Thinking Dimension of Questions

CHAPTER 10: S4: JOURNEY OF INFERENCE QUESTIONS

S4: The Shift Thinking Dimension of Questions — Journey of Inference Questions

How Do Journey of Inference Questions Work?

When to Ask Journey of Inference Questions

Methodology

CHAPTER 11: S4: NEURO-LINGUISTIC PROGRAMMING QUESTIONS

S4: The Shift Thinking Dimension of Questions — Neuro-Linguistic Programming Questions

How Do Neuro-Linguistic Programming Questions Work?

When to Ask Neuro-Linguistic Programming-based Questions

Methodology

CHAPTER 12: S4: DISTINCTION AND DIFFERENCE QUESTIONS

S4: The Shift Thinking Dimension of Questions — Distinction and Difference Questions

How Do Distinction and Difference Questions Work?

When to Ask Distinction and Difference Questions

Methodology

CHAPTER 13: S4: REFLECTIVE CONNECTING QUESTIONS

S4: The Shift Thinking Dimension of Questions — Reflective Connecting Questions

How Do Reflective Connecting Questions Work?

When to Ask Reflective Connecting Questions

Methodology

CHAPTER 14: S4: COGNITIVE ELEMENTS-BASED QUESTIONS

S4: The Shift Thinking Dimension of Questions — Cognitive Elements-Based Questions

How Do Cognitive Elements-based Questions Work?

When to Ask Cognitive Elements-based Questions

Methodology

CHAPTER 15: S4: OTHER PEOPLE QUESTIONS

S4: The Shift Thinking Dimension of Questions — Other People Questions

How Do Other People Questions Work?

When to Ask Other People Questions

Methodology

CHAPTER 16: S4: UNDERLYING INTERESTS QUESTIONS

S4: The Shift Thinking Dimension of Questions — Underlying Interests Questions

How Do Underlying Interests Questions Work?

When to Ask Underlying Interests Questions

Methodology

CHAPTER 17: S4: FUTURE FOCUS QUESTIONS

S4: The Shift Thinking Dimension of Questions — Future Focus Questions

How Do Future Focus Questions Work?

When to Ask Future Focus Questions

Methodology

ENDNOTES

INDEX

ABOUT THE AUTHORS

A NOTE ABOUT THE PUBLISHER