Contents

Copyright

Preface

1 art  Creating the Strategy-Focused Organization

2 art  How Mobil Became a Strategy-Focused Organization

PART ONE: TRANSLATING THE STRATEGY TO OPERATIONAL TERMS

3 art  Building Strategy Maps

4 art  Building Strategy Maps in Private Sector Companies

5 art  Strategy Scorecards in nonprofit, Government, and Health Care Organizations

PART TWO: ALIGNING THE ORGANIZATION TO CREATE SYNERGIES

6 art  Creating Business Unit Synergy

7 art  Creating Synergies through Shared Services

PART THREE: MAKING STRATEGY EVERYONE’S EVERYDAY JOB

8 art  Creating Strategic Awareness

9 art  Defining Personal and Team Objectives

10 art  The Balanced Paycheck

PART FOUR: MAKING STRATEGY A CONTINUAL PROCESS

11 art  Planning and Budgeting

12 art  Feedback and Learning

PART FIVE: MOBILIZING CHANGE THROUGH EXECUTIVE LEADERSHIP

13 art  Leadership and Mobilization

14 art  Avoiding the Pitfalls

Frequently Asked Questions

About the Authors