TABLE OF CONTENTS

Foreword

Dedication

Preface to the Third Edition

Preface to the Second Edition

Preface to the First Edition

Acknowledgments

About the Editors

Part I: Foundations of Coaching

Chapter 1: Coaching for Behavioral Change

Our “Pay for Results” Executive Coaching Process

Qualifying the Coaching Client

Involving Key Stakeholders

Steps in the Leadership Coaching Process

The Value of Behavioral Coaching for Executives

Chapter 2: Coaching at the Heart of Strategy

Observing the Coaching Scene

The Learning Executive

Striving for Success

Coaching in Practice

External and Internal Agents

A Blueprint for Success

Chapter 3: Situational Leadership and Executive Coaching

Situational Leadership

The Executive Coaching Guide

Performance Gap and Cause Analysis

Leading with Questions

Summary

Chapter 4: Coaching and Consultation Revisited: Are They the Same?

Who Initiates the Coaching Relationship?

Who Is Being Coached?

In What Role Is the Client Being Coached?

What Is the Actual Goal of the Coaching?

Conclusion

Chapter 5: Demystifying the Coaching Mystique

What Can I Expect from My Coaching Experience?

To Whom Can I Turn for My Coaching?

Conclusion

Part II: Portrait of A Leader

Chapter 6: The Accomplished Leader

A Clear Focus on Coaching

Requisite Variety

Thinking Like a Theorist

Learning by Theory

Susan’s Story

Systems Change Agent

Theoretical Foundations

Acting Like a Researcher

The Hybrid Coach

Chapter 7: Writing for Leadership: Penning Your Leadership Voice

Where Do I Start?

Music to Their Ears or Scratching Nails Across a Chalkboard?

Conclusion

Chapter 8: Seeking Value in a Shattered World of Work

Generation Why

Talking About My Generation

Chapter 9: The Right Stuff of Leadership

Why Presence Matters

Coaching for Leadership Presence

How Leaders Can Practice Implementing Leadership Presence

Perception of Presence

A Note on Gender

Presence to Purpose

Creating “Followership”

Things to Do to Develop Your Presence

Chapter 10: The Purposeful Leader: A Purpose Checkup

Meaning Matters

“What Gets You up in the Morning?”

The Ultimate Test for Leadership: Success with Fulfillment

Chapter 11: When Leaders Are Coaches

Set Clear Standards

Expect the Best

Set the Example

It’s About Caring

Part III: Challenges and Forces of Change

Chapter 12: Awareness Coaching for Men and Women

Coaching Women

Coaching Men

Chapter 13: Coaching to Empower

Coaching in the Sports Arena

Coaching in the Diversity Arena

The Viability of Empowerment Coaching

Initial Steps

Chapter 14: Leading Across National Boundaries

Chapter 15: Coaching for Governance

The Stormy Seas of Business Leadership

Tough at the Top

The Governance Context

Coaching for Governance

Identifying Need

Identifying Providers

Chapter 16: Leadership Insight: Going Beyond the Dehydrated Language of Management

A Leadership of Possibility

Leadership Insight: Seeking Wisdom Through Reflection

Aspiring to Leadership That Matters

Reflection: Coming Back to Your Unique Perspective

Sources of Wisdom

Painting Leadership: Going Beyond the Dehydrated Language of Management

Still Life: An Invitation to Reflect

Reality in Translation: Asking the Right Questions

The Fierce Urgency of Now

Part IV: Recognizing and Developing High-Potentials

Chapter 17: Coaching for Engagement and Retention

Chapter 18: Coaching Future Lawyer-Leaders: A Case Study

Elon’s Leadership Development Program

Chapter 19: Team Building Without Time Wasting

Steps in the Process

Why This Process Works

Chapter 20: Leaders Building Leaders: High-Potential Development and Executive Coaching at Microsoft

What Led Microsoft to Make the Change

Microsoft Bench Leaders Building Leaders—The New High-Potential Development Experience

Coaching as a Primary Development Component for Hi-Po Development at Microsoft

Conclusion

Chapter 21: The Care and Feeding of Hi-Po Leaders

The Hi-Po Paradox

Hamlet for Hi-Pos: Its Relevance and Relationship to Situational Leadership®

Meeting Them Where They Are

Chapter 22: Mentoring Is Circular

Part V: Into Action

Chapter 23: Effectively Influencing Decision Makers: Ensuring That Your Knowledge Makes a Difference

Chapter 24: From the FastForward Playbook: Successfully Transition into Bigger Roles

Moving Up: What Matters Most

The Leader’s Journey

Accelerating Success in New Roles: Actions You Can Take

Chapter 25: Strength in Numbers: The Advantage of Being a Top Team

Top Teams Versus High Performance Teams

Developing the High-Potential Leader

Chapter 26: Double Your Value

Chapter 27: Creating Winners in the Career Game: What Every Player and Coach Needs to Know

The Moves That Matter Most

Now the Next Move

Part VI: Coaching Models and Tools

Chapter 28: Coaching Tools for the Leadership Journey

Leadership Is a Journey

The Relationship Mapping Tool

The Leadership Point of View

An Inspirational Leader

Chapter 29: Try FeedForward Instead of Feedback

Eleven Reasons to Try Feed Forward

Chapter 30: Three Types of Hi-Po and the Realise2 4M Model: Coaching at the Intersection of Strengths, Strategy, and Situation

The Hard-Wired Hi-Po

The Hard-Working Hi-Po

The Humble Hi-Po

Helping the Hi-Pos: The Realise2 Strengths Model

Coaching Hi-Pos with the Realise2 4M Model

The 3S-P Model: Performance at the Intersection of Strengths, Strategy, and Situation

Chapter 31: Coaching High-Potential Women: Using the Six Points of Influence Model for Transformational Change

Ascending the Corporate Ladder

The Six Points of Influence Model for Transformational Change

Getting Started with the Six Points of Influence

Case Illustrations of the Six Points Model at Work

Conclusion

A Call to Action

Part VII: Coaching For Leadership—Premium Web Content

Index