Part 1: Using, making, and sharing maps
Chapter 1: The ArcGIS platform
Chapter 3: Map outputs for GIS projects
Part 2: Working with spatial data
Part 3: Applying advanced GIS technologies
Part 4: Managing operational systems with GIS
Chapter 12: Operations management with GIS: Graffiti Mapping System
Chapter 13: Operations management with GIS: Graffiti Removal System