A
accidents
adults, talking and listening to, 46–49
age, and introductions, 19
airport security, 148
answering machine, leaving message on, 102
apology
“excuse me” as, 9
attention, “excuse me” to get, 10–11
audience, being part of, 138–142
B
bathrooms, 215
sharing space, 166
bedrooms, sharing space, 214
belching, 9
birthdays, 79
blame for loss, 137
blessing before meal, 55
body lotion, 161
borrowing item, asking permission, 35
boys
invitation to dance from, 195
buffet, serving yourself from, 52
“but,” avoiding in apology, 27
butter knife, 61
C
car, entering and exiting, 180–183
cell phones, 103–108, 142, 146
chair, help being seated, 185
closed doors, 213
for air travel, 150
spills on, 170
coat, help with, 185
cologne, 163
communion, 145
compliments
conversation with adults, 46–49
courtesies, accepting, 184–187
crossing legs when sitting, 174–175
curfew, 37
D
dance, invitations to, 193–198
dinner table, cell phone and, 107
disappointment, acknowledging, 93–94
door, holding for others, 77
E
eau de cologne, 162
eau de toilette, 162
elevator, 77
e-mail address, 111
emergencies, personal, 168–172
escalator, 75
exaggeration, 22
excuse, for mistakes, vs. apology, 28
when leaving dinner table, 54
eye contact, 50
with “thank you,” 7
F
face-to-face conversation, and cell phone use, 107
family members
saying “thank you” to, 5
treatment of, 2
family style meal, 52
feminine hygiene products, 171
first impressions, 12
food allergies and dislikes, 65–68
forgiveness, 32
forks, 61
friend requests, 116
G
gifts
as houseguest, 205
grudges, 33
guests, being good hostess for, 208–211
H
hairbrushes, 44
heels, practice wearing, 177–178
help
offer for clearing table, 54–55
offer when exiting car, 181–182
I
identification, 172
interruption, 48
“excuse me” for, 10
by hostess, 209
invitations
from boy, 200
K
knives, 61
L
lies, 201
lipstick, 59
listening, 95
M
messages from phone calls, 97–102
N
nail polish, 168
“no” as answer when asking permission, 36
O
odors, 150
overflattering, 53
P
parents, introducing friends to, 17
passing food around table, 52
performance, being part of audience, 138–142
period, planning for, 171
personal information, in introductions, 18
pet, death of, 94
of religious ceremonies, 124
physical challenges, offering help to people with, 218
posture
prayer before meal, 55
price, and meal selection from menu, 70–71
on social networks, 115
public staircases and halls, 74–77
purse, 187
R
radio station, permission to change, 37
“regrets only” invitation, 189–190
photos of, 124
requests, “please” when making, 1–3
respect, for older people, 13
responding to invitations, 188–192
restaurant
cell phone and, 107
restroom, 141
ringer of cell phone, turning off, 105
ringtone, 108
rumors, 127
S
school assignments, favors and, 38
shaking hands, 13
shoes, 177
siblings, asking favor of, 39
sincerity, in compliments, 21
skin care, 157
spoons, 61
stepping on toes, 196
sunscreen, 160
T
taking advantage, vs. favor, 39
at end of date, 203
for favors, 41
for gift, 83
as reply to compliment, 24
thank-you note
after being houseguest, 207
tips
for coat checkroom, 186
for restaurant staff, 73
tweets, 119
Twitter wars, 120
U
underwear, 44
uppercase letters, in e-mail, 112
V
vegetarian, 68
clothes for, 153
W
water glass, 62
wrapping gifts, 80